[rahuldeodhar]

Dear JM,

If you have no alternative - extensively photograph the car - particularly the areas where dispute might arise - before the service

Also note that your fight is not against the smudgy spots on the car - it is a worry about entire car being defective that you are not sure of the quality any more.

And if this was regular happening, why cover up - why not disclose up front that yes there was in-transit damage - it was slight - hence we re-painted it and delivered to you. Why not this simple? Since they covered up - there must be something to hide. What are they hiding?

What more have these guys covered up - is the engine from honda - is the brake assembly OEM - are the wheel bearings original - is the transmission tampered. You are not an expert and these dealers are so you are scared about what they have done to your car. You do not want your wife/brother/mother/father etc traveling in that car as it might be unsafe! What am I paying my hard earned money for this?

That would be my problem.

I guess for all of us - it highlights the importance of checklists that are there in the forum.

Note - even if you are compromising dont take back the case. Rather make a submission to the effect that "the dealer promises to make some correction hence I am not pressing forward with the case" (your lawyer will draft it better in legal sense of course) but it should not read like "I am satisfied with compensation ..blah ..blah .. (sorry mods - legal language all sounds like this!) I hope you get the essence.

Keep us posted.

RD