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Originally Posted by jmathew  He saw all the defects and this time he agreed that these are "real" defects. There were total of 6 defects, including paint defects on the door, back side bumper, front bumper, repaint marks on the bonnet, dent on the door, the door is not closing properly. He told us that the dealer will replace all the parts which are defective.
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Hope this time you haven't missed it and recorded the full conversation you had with them.
What they have told about the Log is not really true. Honda has got a Software running to track the full inventory, including Parts arriving at factory, Shipping from Factory , Transit details etc.
they even have a Patent on this:
PRODUCT INVENTORY MANAGEMENT SYSTEM - Patent WO/2004/108568
He is trying to Cheat you. You can get this through Court.