thanks for the reply,my replies in bold
Quote:
Originally Posted by kaizen  Hi Ankit
On legal matters , all auto or any company of matter prefer to settle the issue out of court if the facts provided the said claims are justified .
in this case,there are 6 areas where the body paint is not matching.the company can paint the area as compensation as out of court settlement free of cost.
Company recall cars in case of any defects identified by manufacturer like SRS, ABS ,Engine,suspension or electric related defects parts are replaced cost is borne by the company .
this is something that they will replace/repair if found defective,Remember a recent case where honda was asked to repair the defective A/C and pay 1 lakh as damages(for CR-V)
Feb manufactured car delivered till dec 2008 do not require any intimation to customer as RTO rules , they are aware production take place N th month and parts procured and assembled in N-1,N-2 N-6 .On assembling the engine and installtion VIN No are stamped with built date as per excise rules Assembly line production is scheduled in batches with variant ,trim level ,type.
did he pay for a feb manufactured vehicle?was he given any discount for buying a 4 month old vehicle?it was something which was not told to him before.i suspect this car could have been used a test drive vehicle for sometime,and then was delivered to him.
2007 car sold at discount but with an intimation to customer ,at price less than listed price only.
that is a common practice everywhere
With regards to paint defects its always redone to the satisfaction of the customers .exactly my point,should be repainted again,if it had 1-2 paint defectsTransit damages car are auctioned by the transit insurer ,highest bidder take the salvage ,repaired and sold in used car market. if it was a transit damage then the above mentioned procedure was not followed by the dealer
In this case ,the customer will get the replacement plus whatever claims etc ,he sues if this act is done by the dealer. Unless its proved ,its assumptions not real facts which the legal system would accept.
I read somewhere that media had covered this case,which i thing is a big proof of how dealer sold a defective car to unsuspecting customer.
Any time i prefer Japanese car especially the VTEC engines its 100% performance . |
regarding the defamation suit,it is generally used by the dealer to see how the customer reacts to this situation.A defamation suit could have been filed when the customer did not have any proofs regarding the defects,in the above case photos,reciets of visit to service centre,job cards,+the reports in media and visits by honda officials who have admitted that there is paint defect in the car.
why should anybody after spending 13 lakhs,compromise with the paint quality of the car.if the paint would have been defective at1 place/area repaint as a solution would have worked.but since there are 6 areas,i dont think any owner would have liked to get his car repainted.
thanks and regards
Ankit.Jhamb
P.S:kaizen :are you in any way connected with honda?