@Kaizen, As you said you are with the dealer, so I assume that you are someway related to Peninsular Honda or HSCL. Anyway I appreciate your good intentions.
Could you please clarify that why would Honda file a defamation suit against me?
* For writing in Team-Bhp?
* For discussing this matter with my friends or relatives?
* For Bringing the attention of media about this case?
* Filing a false complaint in court againt honda for delivering a transit damage car?
If it is for the first three points, why should Honda wait till it wins in the court? They can do it now itself.
If it is for the fourth point, I nowhere mentioned that I got a transit damage car. How can any customer tell that the damages are due to transit unless it is told by the company. For an end-user what difference it will make, whether it is a manufacturing defect or damage in transit or damage in storage. Only I know is that I got a car which has manufacturing date stamped (according to you at the last point of assembly) four months before the delivery and the car has got defects.
I wonder is there any law in india which forbids Honda to deliver transit damage cars and still allows to sell car damaged by the dealer.
If this case is in the court, It is be only becasue of Honda or Dealer for the following reasons and they are only responsible for it.
1) Delivering the car which has got defects and the customer is not satifsfied with the solution.
2) Not given any satisfactory explanation for the cause of defects and the extend of the damage happened.
3) Failed to prove that the vehicle is sent from factory to dealership just befoer 5 days of delivery (As told by the dealer) and to prove that it is not improperly used by the dealer for any other purpose(as a test drive car/display car). Neither honda nor delaer
is not ready to disclose any documents which shows the vehicle history and the transit dates.
Quote:
Originally Posted by kaizen  Japanese co are clearly sold on the products reliability and quality being a reputed manufacturer they would not do so neither the dealer for a couple of lacs. |
Not sure what you are trying to convey here. Then what happend in my case? Or you mean that I am making a false claim against Honda and Dealer. If it is a mistake from their side, why dont they accept it and and correct it. They are taking customers for granted and asking me to accept what they offer and not willing to give any proof for the quality of the car.
Manager of Honda told me that I dont need any proof because the car is under warrenty.
I makes me to think that Honda has a quality policy "to deliver defective cars and providing warranty to to customer".