[shajufx]

Originally Posted by HappyWheels

Don't you have a corporate relationship manager who might be able to help you out with this.

I am an individual customer, so there is no hope of help from anyone other than my dear team-bhp members. The purpose of this thread itself was out of all that disappointed attempts and to let others know what indians are getting each day.

Originally Posted by AbhiJ

I called up Vodafone and they advised me to go to any of their Vodafone stores to get the handset/connection.....where did you get your Pearl and how much did you pay for it?

Trust me, vodafone has a better customer service, they even have every form of contacts on their site itself for a blackberry activation and support. You check airtel site and you will understand what I am talking about. I got my pearl 8120 from mobilestore for the MRP 24990. As part of their general promotions, I got 10k worth travel vouchers too by scratch & win scheme.

Originally Posted by Jaggu

If you are going for BB @ AirTel, goto bigger relationship center with exclusive counter for BB. Indira Nagar 100 ft road has one, so if you are near by or passing by try them.

I agree 100% to your suggestion. I was ready to do that, but without someone telling me, how do we decide on 'how to' and 'what to' situations.

Latest update:
I called 7070 one more time and got it confirmed again that I can request for BB activation through email to bb.support@.....itself. I told the guy that I have already done that. He put me on hold and checked my mail request on his system and found it as a 'dumped request' by someone. Now he claims that my email is not complete. I have my mobile number, billing address, BB plan request details etc. in that email, cant they atleast call back and tell me what is missing and what is next ? Each time I contact airtel, they give some reference number, so far I have no clue what a customer can benefit from those ref numbers other than 'put on hold' for more time to dig out that ref number from their systems !! Now I am ready to visit any main relationship centres as Jaggu has suggested above, but the 7070 guy is insisting me not to visit, but sort the issue through email itself. Its very funny, exhausting and frustrating situation. Fingers crossed. Airtel should award me as the most patient and cooperating customer of the year 2008, I will be honoured !cheers: