[nithinnarayanan]

7th July 2007 : Oil change at 33500 Kms on Odo. Gear/Clutch problem. Was shocked to know that the pressure plate spring had broken and damaged the clutch plate. So the whole clutch assembly including the pressure plate has to be replaced. Total cost of service: Rs 7500/- (Clutch assembly and oil change with wheel alignment)

As the two rear tyres were getting worse, I decided to change the whole set and put 4 new tyres. I did not want to go for 5th one as I did not use the 5th tyre till date as the tyres were tubeless and was always carrying the puncture kit and foot pump along with me.

14th July 2007 : Tyre change at 34500 Kms on Odo. Reached Sai Iyangar tyres CMH road Indiranagar at around 11.30am. Checked with Ashwin the owner, Iyangar Tyres a good friend of mine regarding the tyres. He gave me options on Michelin XM1, Goodyear F1, Yoko. Finally decided on Goodyear Eagle F1 a set of four tyres. Total Cost : Rs 13000/- (tyres, wheel balancing and alignment)

15th September 2007 : Oil change at 41500 Kms on Odo. No problems. A gear lever adjust, Idling adjust to be done. Total cost for service: Rs 1850/-

Was getting annoyed with the service station, Prerana Motors OMR regarding the booking for service, their delivery problems etc. first of all you are supposed to call for the service booking and book your car for service. Then you go on the booking date to find out that you have to wait as they are attending adhoc service request from customers who have not booked their vehicle for service. Then your car is finally taken for service after around an hour of your scheduled booking time. Then they promise to give the vehicle by 4.30 pm and you leave the service station to come back to collect the car by 4.30pm. At 4.30pm when I come to collect my car, imagine what I see ! My car is in the washing section not even touched. Upon seeing me the advisor goes to the car and asks the boys to wash the car immediately. He comes to me and asks me to wait in the customers lounge for 30 minutes by which the car will be ready. The car comes out of the washing after 20 minutes, guess what more ? It goes into the service station for oil change now. A good 35 minutes is taken for that then the car comes out in the delivery section for wiping and cleaning the interiors. The car is ready for delivery by 6 pm a good 1.5 hrs late. Then I take it for TD with the service advisor only to find out that the gear liver noise complaint had not been attended to. I look at him and he says 5 minutes sir. Then the car goes in again and comes back in 15 minutes. Finally the car is ready for delivery by 6.30pm (my half day gone, was supposed to reach office by 2pm) This was happening for the past 3 times and I was seriously considering to change the service centre.

3rd November 2007 : Oil change at 49000 Kms on Odo. No problems. Full body polish to be done. Total cost for service: Rs 2550/-

This time also delay in service. So decided to go to another service station from the next service.

16th December 2007 : At 57000 Kms , Was coming back from Kannur via Nanjangud – Mysore - Bangalore. I had passed nanjangud and was coming towards mysore suddenly a dog comes in front of the car from no ware. I try to avoid the dog but in vain as I was in 80-90 Kph. I had a dog hit !

Continued.