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Old 7th November 2015, 01:37   #1
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Default Multi-Brand Car Service : Carsmith Motors (Bangalore)

Carsmith Motors is a multi brand car service centre that has opened its doors opposite Agara Lake, near Jakkasandra signal (where Lemon Grass restaurant used to be) https://goo.gl/maps/voYJNM8sPSx.

Iíve been going there for my weekly car wash for the past couple of months & I must say, the quality or work, attention to detail & the products used for the wash are miles ahead of the competition.

The place is run by a young gentleman named Mr. Vishwas who is an automobile engineer & heís very passionate about what he does.

Services Offered:
  • Car & Bike Wash (Steam or Pressure wash)
  • Detailing (Exterior & Interior)
  • Car Servicing
  • Body Shop Service
  • Wheel Alignment & Balancing
  • Cosmetic Restoration's
  • Nitrogen Filling
  • Performance Upgrades (RaceDynamics Diesel Tuning Box & BMC Filters)
  • Accessories (Air Fresheners, Hella & Bosch Wipers, Microfiber Cloths etc.)

Since I have only availed their car wash, my views are purely based on what I've experienced during my visits here.

What I like:
  • Products used are from Chemical Guys.
  • Every nook & cranny of the car is taken care of (including the underbody).
  • I've noticed them using separate microfiber cloths for the lower half & the upper half of the car.
  • Another thing I've noticed here is, once the microfiber cloth is soaked, they are not wrung out & reused on the car. Instead, they use a dry microfiber that is fresh out of the laundry.
  • The interiors are vacuumed. The insides of the windshield & all windows are cleaned of smudges & other marks.

What I don't like:
  • The entire process takes a good 90-120 minutes. Since there's only one employee who takes care of the wash.
  • According to the owner, since this is a relatively new setup (about 10 months old), they are facing a lot of initial operational hiccups which comes with any new setup. They are hoping things will smoothen out as time goes by.
  • They prefer appointment based services more than walk-ins because of the initial operational challenges.

Contact: Mr. Vishwas at +91-9886799890

All in all, I've been a happy customer of theirs for the past couple of months & I'm more than happy to see a setup like this pop up in the neighborhood.

Here are some pic's I've taken over my previous visits.
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Old 8th November 2015, 19:20   #2
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Default Re: Multi-Brand Car Service : Carsmith Motors (Bangalore)

Nice find Prashant!!

Do you mind sharing the price for the wash and if they have slabs for hatches, sedans, SUVs etc?

That Great Dane looks majestic. I can see it drooling at your alloys
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Old 8th November 2015, 21:39   #3
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Default Re: Multi-Brand Car Service : Carsmith Motors (Bangalore)

Quote:
Originally Posted by srinath34 View Post
Nice find Prashant!!

Do you mind sharing the price for the wash and if they have slabs for hatches, sedans, SUVs etc?

That Great Dane looks majestic. I can see it drooling at your alloys
Thanks Srinath.

They charge 450 for a hatchback, 550 for a sedan & 650 for an SUV.
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Old 20th November 2015, 18:55   #4
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Default Re: Multi-Brand Car Service : Carsmith Motors (Bangalore)

Last month I had been to Carsmith to get the anti rust silencer coating for my cousin's Safari.
I found them to be very honest with their job, as mentioned by speed_kills they take a long time, but did a excellent quality job!
Before getting the car off the ramp, the owner paid special attention to small details and made sure they have done the best job.
some pics of the task they did on my Safari.

Overall a very happy customer.

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Old 2nd March 2018, 10:37   #5
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Default Re: Multi-Brand Car Service : Carsmith Motors (Bangalore)

I was looking to write a review about Carsmith Motors and found that this thread already exists.

While on a bike ride with the BROZ (Bangalore Riders of Z800), I met a fellow rider Vishwas. While talking, got to know that he runs a service center in HSR layout called Carsmith Motors and has good experience in the VAG cars. I was really happy by this find since we have 2 VAG cars in the family and it would be good to have an enthusiast we know to take care of our cars.

I haven't had a chance to take my car to Carsmith yet but a friend recently got his Polo's 60k kms service done there on my advice so this small review is based on his experience. The ASC had given him a long list of parts to be changed but he was skeptical of visiting ASC as he had a bad experience with them earlier. So I asked him to talk to Vishwas and decide if he wants to get the service done there. He decided to give it a shot and came out satisfied in the end. This is what he told me after the servicing:

1. ASC had told him to replace engine oil, oil filter, air filter, AC filter and spark plugs. But only the engine oil and oil filter was changed. The air filter and AC filter were cleaned and put back. The spark plugs were also adjusted and reinstalled.

2. He kept getting videos and photos of the work being done on his car through whatsapp. Now this is a big plus in my opinion as this helps build trust. This is just the opposite of the policy of ASCs to not let customers in the work area.

3. He paid 6900 in total out of which 3000 was the service charge. I'm just wondering what the ASC would have charged for the 60k kms service!


My GT TSI still has 2 years warranty left so I might still go to the ASC for service for 2 more years but I'm definitely thinking about taking my dad's Q3 to Carsmith for next service.

PS: I am not affiliated with Carsmith in any way but the owner, Vishwas, has become my good friend as we meet often on bike rides.
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Old 2nd March 2018, 12:17   #6
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Default Re: Multi-Brand Car Service : Carsmith Motors (Bangalore)

Interesting. I need some suspension work done on my figo old gen. I wonder if they will be up to it.
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Old 27th March 2018, 15:24   #7
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Default Re: Multi-Brand Car Service : Carsmith Motors (Bangalore)

Quote:
Originally Posted by Red Liner View Post
Interesting. I need some suspension work done on my figo old gen. I wonder if they will be up to it.
I think yes but don't know for sure. Let me know if you need their contact details to get in touch with them.
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Old 22nd April 2018, 08:34   #8
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Default Re: Multi-Brand Car Service : Carsmith Motors (Bangalore)

I just gave my Rapid TDI 2012 for the 52k kms servicing (6th year) to Carsmith Motors.
All these years, I have never given it to anyone other than Vinayak Skoda. This was the first time I was considering a FNG after the positive reviews on this thread .

Pros:
1. Vishwas is knowledgeable, solution oriented and has a no nonsense approach. Pleasant person to interact with and even the other service staff were prompt and good in responses.
2. They keep updating you on whatsapp with pictures and videos where required of the replacement parts and progress of oil change.This is a big plus.
3. Honest pricing and more trust and transparency. Price difference of total service cost is not much compared to the ASC. But you are confident that they are not going to rip you off compared to the ASC, where the fear always lingers.

4. They will repair rather than replace where required, compared to the replace only policy of ASC.

5. I also had the comfort that they are not going to update the Rapid with the emission software, which I feared if I had taken it to the ASC.

Cons mostly in comparison with the ASC:
1. The spare parts availability is dependant upon other vendors. So for a simple service spare like an Air filter and oil filter, the parts arrived in the evening of the service day, so I had to take delivery the next day and lost one day.
2. They need to inform upfront of what they are going to do and give the quote while taking the car in for servicing. I had used the driver drop facility, so maybe this was delayed in my case.

It has overall been a positive experience. Will recommend them to BHP car owners for service and I will give my car to them in the future.

Last edited by hrman : 22nd April 2018 at 08:40.
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