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Old 7th November 2010, 23:37   #271
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I had booked my scoprio from Bora Auto in Pune. Went to the stock yard to select the vehicle.To my disbelief I saw almost all the brand new scorpios driven more than 275 Kms, and all of them had "pan" stains all over the driver door. As they say curiosity kills the cat, I went and asked the manager - he said that the cars are directly driven from Nashik plant since that turns out cheaper - what worried me is that the drivers normally do not care about the running in period and go way beyond the recommended rpm, which will definitely cause problems later. I raised my concern and the manger told me that - I will get my car from the container. I paid the initial booking amount and told him that the final amount and the registration will be done only when I see the container receipt and the odometer reading.

On the delivery day - the manager called me and said that he car has arrived and will delivery it at home. I had told him that I will accept the delivery only at day time (since it was 9:30 pm that day). I went to the showroom the next day and to my horror - I saw that the vehicle had crossed 1300 kms on the odo - extremely dirty. I told him that I am not accepting the vehicle, as I had mentioned earlier - there was no receipt of the container. The manger pretended as if he knew nothing and told me that "he will get back to me". He then told me that since the colour that I needed was available in Ahmedabad , he had transported it from Ahmedabad - and had DRIVEN it all the way !!

Throughly disappointed, I called a meeting with Mr Bora itself and then told him to either delivery as per my requirements or cancel the booking. He immediately apologized and promised me to deliver the car as promised in the next 15 days - directly from the Nashik plant with all the documents - which he did - also gave me the bullguard, seat covers , side steps.

The predelivery checklist helped me in nailing the errant manager.
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Old 8th November 2010, 21:42   #272
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Originally Posted by djavalkar View Post
He then told me that since the colour that I needed was available in Ahmedabad , he had transported it from Ahmedabad - and had DRIVEN it all the way !!
He probably flunked in Maths, simply because Ahmedabad - Pune is NOT 1,300 kms! Good job in being an informed customer, Djavalkar, and refusing to accept this Scorpio. Be extremely firm in demanding a brand new vehicle. After all, that's what you have paid for, isn't it?

I would suggest you take the issue up with Mahindra too. The company's intervention will ensure that your allocation & delivery processes go by smoothly.
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Old 22nd November 2010, 18:02   #273
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I am totally new to the car buying process. And i hold a FIAT Premier Padmini. So imagine my times. Now i have booked a Fiat GP.

The sales person has told me that the car has come to the stockyard. Now my question is when should i do the PDI. I dont think the car will come to the showroom before registration.

So the basic steps i have envisioned are.

1. Do the PDI in the stockyard.
2. Pay the downpayment and release the loan amount too.
3. The car goes from stockyard for registration.
4. The car comes to the showroom for me to take delivery.

Now the question is there are lot of kms run after i do the PDI and before i take delivery. What if something happens in between. Even if i do the PDI again before delivery, I would have paid the full amount already.

What should i do in this case?
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Old 22nd November 2010, 18:29   #274
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Now the question is there are lot of kms run after i do the PDI and before i take delivery. What if something happens in between. Even if i do the PDI again before delivery, I would have paid the full amount already.

What should i do in this case?
Procedurally, you cannot get a new car, because the road tax would've been paid for and temporary registration (in your name) obtained for this car already.

You would have to duke it out with the dealer to get any repairs/replacements (for obviously damaged stuff) done for free (as well as get some accessories for free, maybe) before you drive the car out. Maybe threaten the dealer by going to the consumer court (ensure you have a good case with solid evidence/proof/documentation, though).

This is easier said than done, considering he's already got the money. In fact I totally do not win in such situations :(. So I place my trust in trust (on the dealer), faith and luck.

Regards,
spadix
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Old 23rd November 2010, 10:25   #275
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Originally Posted by Rubbertramps View Post

Now the question is there are lot of kms run after i do the PDI and before i take delivery. What if something happens in between. Even if i do the PDI again before delivery, I would have paid the full amount already.

What should i do in this case?
Please do the PDI in the yard to ensure - first and foremost - you are getting the car you asked for ( colour, trim etc). Had an experience where a friend booked Chill Metallic and the dealer allotted Silver!! A PDI at yard saved the day.
Second, to ensure you are not getting a lemon- atleast you can see for yourself things that can be made out from a superficial inspection. If they have covered up perfectly, then thats a different story all together - I guess we do not have much of an option but to follow it up post realization of such a cheating. God forbid.

Now regarding the concern of lots of kms done from yard to RTO for registration and then back to the showroom- let me speak for what happens in Bangalore. I learnt from the dealers(couple of them) that the new car never leaves the showroom for Registration. They imprint the chassis/engine number on paper and take it to the RTO. If all the new cars go all the way to the RTO, imagine the scene on the roads- the dealer next to my place does around 50-60 registrations a day!
With that said, ideally, you should see an increment of only the distance from the yard to the showroom in the ODO, plus a few odd kms for runs in and around the yard/showroom premises.
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Old 23rd November 2010, 11:47   #276
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Originally Posted by Rubbertramps View Post
I am totally new to the car buying process. And i hold a FIAT Premier Padmini. So imagine my times. Now i have booked a Fiat GP.

So the basic steps i have envisioned are.

1. Do the PDI in the stockyard.
2. Pay the downpayment and release the loan amount too.
3. The car goes from stockyard for registration.
4. The car comes to the showroom for me to take delivery.

Now the question is there are lot of kms run after i do the PDI and before i take delivery. What if something happens in between. Even if i do the PDI again before delivery, I would have paid the full amount already.

What should i do in this case?
Seems like you are a long Fiat customer and sincerely wish to be so. Great

When you do a PDI before the registration in the yard, give a list of all the touch ups and modifications needed to the concerned person from the showroom and ask him to get it done before registration and give you a confirmation call. Then, if you wish you could do a PDI again. No harm

Like aforementioned, ideally the car should be run only as much kms as the distance clocked between the yard to the showrom (with some plus minus). If within such a short span and run, there are some aggresive pain points , then you have all the right to get that fixed up unless it is something major related to the engine.

Happy driving!!!
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Old 23rd November 2010, 13:20   #277
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Smile Pre and post delivery for Ritz Zxi

Hi Bhpians

I am picking up a new blue blaze Ritz Zxi next week. This has been a product of a yearlong research I have been into. One of the factors (and only of the many) in zeroing in on Ritz is the unbeaten service record of Maruti.

I need advice on PDI process and pre-first service drive of my newbird.

1. How do i check for rattles and bumpy-ness during pre delivery inspection drive. And how do i counter them?

2. How can i check the defogger operation?

3. For a mostly weekend only city-drive use, is it required to upgrade the tyres within the first 500 km of run? Are there any other immediate accessories required for the Zxi (which comes with an audio system, leather seat covers, defogger and rear wiper)

4. The Ritz Zxi comes with a built in audio system (which i know is average). How can i test the audio quality of the system especially the 4 speakers individually? And also what all extras would i need for the audio system considering that we have a range of music tastes. Also, how to go about getting a equalizer tuned and amplifier fitted with the system.

5. Please throw some light on filling complete nitrogen gas on all the tyres during delivery.

6. Any extra gyaan most welcome

With the D-day nearby, the excitement is inevitable and the quest quite palpable. I am counting on all you fellow BHPians in the coming days and further ahead for a happy driving experience


Thank you
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Old 26th November 2010, 07:17   #278
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Sales certificate ,what exactly is this .Is it equivalent to Delivery Note or Debit Note . My document set does't have one.
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Old 26th November 2010, 08:58   #279
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Default Check Tyres

Guys, remember to check the tyres - if possible before the car is prepared. If that is not possible, then soon after delivery. But get the tyres washed with any cleaning agent that can remove tyre polish.

Reason : note these cracks. Found these on an unregistered car at a dealership. (the light square is to highlight the cracks)

ARTICLE: Pre-delivery Inspection (PDI) & Check List-tyre-cracks.jpg
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Old 26th November 2010, 10:45   #280
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I would be taking delivery of a Car (yet undecided between the 90HP & Figo)

The showroom in case of Ford would be a good ~325kms away*

It won't be possible for me to get the PDI & other stuff done and I would be going at the time of delivery itself.

The maximum I can do is arrive a day before and check the Car in broad day light or prior to taking delivery the next day.

Should I mail them the pre delivery check-list?

I would be communicating them that there should be no scratches, the odo shouldn't read more than 20kms and most of the other pointers via mail and phone. Should I also say them that the Car should be w/o any niggles as if I refuse delivery, then I will have to wait and come back again and waste a good amount of money going and coming back. (4-5 persons in a Safari)

How can I be be assured that I won't be given a lemon and that I can be sure that the Car is indeed a brand-new one, without any faults.

What about manufacturing & VIN?

^^The Ford dealer at Patna also is a Mahindra dealer and at my place, the Mahindra dealer is my best buddy, so would his influence work? (I have a hard time convincing that I do not need a Logan)

P.s.--I won't be getting the Car registered there, I would simply be paying, getting insurance and temporary/garage no and drive and get registered at my place.

*a.s.s is ~175kms away

Last edited by Sheel : 26th November 2010 at 10:53.
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Old 9th December 2010, 14:18   #281
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Default re: ARTICLE: Pre-delivery Inspection (PDI) & Check List

1. When going for a Car lease, at what point should I get the PO released ? The current status is that the vehicle has been booked (2 days back), and is supposed to be in transit. I haven't heard on that front from the dealer yet (though I have talked to them about some financing invoice related stuff).

2. I am buying a car from Sagar Auto, Bangalore and they are also not interested in letting me do a Pre-registration check at stock yard. They say they will do the PDI before registration, and there is nothing to worry about.

Any contacts at Sagar Auto, Bangalore that I could talk to and get help in doing a PDI ?

Thanks !
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Old 9th December 2010, 14:49   #282
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Default re: ARTICLE: Pre-delivery Inspection (PDI) & Check List

^^^

Just read through some more of this thread, and figured out that the PDI not being done is fine. Just that I should be able to inspect it before Registration, at the dealer's place.

When is all the under chassis treatment, etc done ? Is this before registration ? In that case, the above is pretty much possible.

The other question still remains : at what point should I allow release of the PO from the leasing company ? I believe the dealer will want full payment in the clear before registration even for a Company Car lease (between Orix and my company) ?

Also, some contact at Sagar Automobiles (Bannerghatta Rd Branch) for any escalation/influence would be good.

Thanks !
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Old 10th December 2010, 10:18   #283
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Default re: ARTICLE: Pre-delivery Inspection (PDI) & Check List

Abninav, you can have the PO released at any time. But do NOT sign on the RTO registration papers until you approve of the car (and that car's chassis / engine number is clearly written on the registration papers).
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Old 16th December 2010, 18:14   #284
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Default re: ARTICLE: Pre-delivery Inspection (PDI) & Check List

Quote:
Originally Posted by Sheel View Post
I would be taking delivery of a Car (yet undecided between the 90HP & Figo)

The showroom in case of Ford would be a good ~325kms away*

It won't be possible for me to get the PDI & other stuff done and I would be going at the time of delivery itself.

The maximum I can do is arrive a day before and check the Car in broad day light or prior to taking delivery the next day.

Should I mail them the pre delivery check-list?

I would be communicating them that there should be no scratches, the odo shouldn't read more than 20kms and most of the other pointers via mail and phone. Should I also say them that the Car should be w/o any niggles as if I refuse delivery, then I will have to wait and come back again and waste a good amount of money going and coming back. (4-5 persons in a Safari)

How can I be be assured that I won't be given a lemon and that I can be sure that the Car is indeed a brand-new one, without any faults.

What about manufacturing & VIN?

^^The Ford dealer at Patna also is a Mahindra dealer and at my place, the Mahindra dealer is my best buddy, so would his influence work? (I have a hard time convincing that I do not need a Logan)

P.s.--I won't be getting the Car registered there, I would simply be paying, getting insurance and temporary/garage no and drive and get registered at my place.

*a.s.s is ~175kms away
Its decided that its the Figo.

Any advise for my queries guys
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Old 21st December 2010, 16:19   #285
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Default re: ARTICLE: Pre-delivery Inspection (PDI) & Check List

can somebody please point where i can find the PDI check list Excel Sheet. Thanks in advance.
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