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Old 18th February 2015, 18:40   #1
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Default At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)

Stumbled upon this website https://www.tyresnmore.com/ while finding a good nearby workshop for a tire change for my Santro

As the prices offered were very competitive, called them and asked them on Sunday to see if I could drive in and get my tires replaced. I was looking at the Apollo tubeless at 2375/- per tyre after exchange of the old ones

The guy at the end was polite and explained how they work. They have 2 EECO vans and come anywhere in Delhi,Gurgaon and Noida to change tires at home. If you buy more than 2 tires, the delivery, balancing and tire change is complimentary. Otherwise IIRC it was Rs 200 for a single or two tires.

He told me he would check if the tires were in stock and call me back in 10 minutes. He did call back and told me he needed 2 days to procure the tires. I placed the order and today afternoon I got a call that they had tires in stock. We fixed an appointment for 5:30PM at my residence and the van showed up promptly.

The two guys knew their job and changed all 4 tires in less than an hour. Mind you they dont have a ramp and lift one side of the car at a time and the balancing and tire changing machine is in the car

Pros:
1. Very punctual and prompt
2. For the tires I was looking for, cheaper than any other shop
3. I had my doubts about the manufacturing dates after reading reviews about Snapdeal. But I was told the manufacturing date of the tires before the appointment was fixed today. And you wont believe it, I got 072015 (7th week of 2015) manufactured tires
4. Convenience
5. Cash on Delivery after the job has been completed.
6. Have a genset. No power outlet needed

I don't know if this is a standard practice or not: Changed the nozzles on the rims for no additional cost. The neighborhood shop asked for Rs 300 more for the 4 nozzles

I for some reason was under the impression that they do the alignment as well. But they do not. Wont blame them, fitting an alignment machine in a car will not be easy along with a balancing machine and a tire changer.

Overall: 5/5

Disclaimer: Not commercially associated with these guys. Just impressed with how eCommerce is growing.
Attached Thumbnails
At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)-wp_20150218_001.jpg  

At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)-wp_20150218_002.jpg  

At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)-wp_20150218_003.jpg  


Last edited by akshaymahajan : 18th February 2015 at 18:51.
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Old 18th February 2015, 19:24   #2
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Default re: At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)

Akshay,

I got to know about this website a few weeks back too, while I've used the services of tyreonwheels.com wanted to try this one too. But once I called on their customer care since I couldn't find tyres for my Q7 as the tyres are not listed on their website, the lady on the other side gave a few calls here and there keeping me on hold and enquired the pricing and gave me a quote. I was satisfied with the quote and once their boys came to do the fitting, the first thing they asked for money before starting their job which was a turn off as I was standing their and letting them to their job in my presence and would have eventually handed over the money. Secondly, they charged me Rs. 300 for fitting of tyres which was mentioned on the invoice for which I objected as they have mentioned on their website as FREE fitting had to let go and cancel the order as the tyres sent were also of 0112 make of Goodyear for OE Q7.

Would really give a thumbs down to tyresnmore for their service and support as the people who had come for fitting were not professional and were again and again calling someone for inquiring what to do and how to do,etc. Then had to go back using tyreonwheels as have been satisfied with their services and support.

I'd really like to congratulate all these e-commerce websites who are making our maintenance of cars really easy.

P.S. I'm not at all associated with any e-commerce website and I'm praise for all the APPs, Websites for making our work easy

Last edited by purge : 18th February 2015 at 19:30. Reason: Spelling
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Old 18th February 2015, 20:50   #3
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Default re: At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)

Quote:
Originally Posted by purge View Post
Akshay,

I got to know about this website a few weeks back too, while I've used the services of tyreonwheels.com wanted to try this one too. But once I called on their customer care since I couldn't find tyres for my Q7 as the tyres are not listed on their website, the lady on the other side gave a few calls here and there keeping me on hold and enquired the pricing and gave me a quote. I was satisfied with the quote and once their boys came to do the fitting, the first thing they asked for money before starting their job which was a turn off as I was standing their and letting them to their job in my presence and would have eventually handed over the money. Secondly, they charged me Rs. 300 for fitting of tyres which was mentioned on the invoice for which I objected as they have mentioned on their website as FREE fitting had to let go and cancel the order as the tyres sent were also of 0112 make of Goodyear for OE Q7.

Would really give a thumbs down to tyresnmore for their service and support as the people who had come for fitting were not professional and were again and again calling someone for inquiring what to do and how to do,etc. Then had to go back using tyreonwheels as have been satisfied with their services and support.

I'd really like to congratulate all these e-commerce websites who are making our maintenance of cars really easy.

P.S. I'm not at all associated with any e-commerce website and I'm praise for all the APPs, Websites for making our work easy
Sucks. Maybe they were in the teething phase then considering its just 8 months old. Or I got lucky and the good van out of the 2 they run :P
Though that's the second best thing about the e commerce industry, if you don't pull up your socks and get your act together, you will be history in no time. God bless healthy competition! To good deals and better customer service.
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Old 19th February 2015, 14:34   #4
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Default Re: At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)

Quote:
Originally Posted by akshaymahajan View Post
Just impressed with how eCommerce is growing.
You can say that again! Just saves us so much time. I had a great experience ordering a new battery online for my Jeep. Seamless ordering & payment, battery change down my place.

If a good at-home tyre service opens up in Mumbai, I'll be the first to try them out.
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Old 19th February 2015, 20:58   #5
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Default Re: At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)

How do they stabilize the machine inside the van so that it can balance the tires properly? Is the van raised off its suspension to do the balancing? How is it kept level? Such balancing machines usually are meant to be mounted to a level and solid floor for them to work as designed.

Last edited by VCheng : 19th February 2015 at 21:18.
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Old 19th February 2015, 21:23   #6
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In theory this all sounds good. However, from a customer standpoint what do we do if there is an issue with the product and they don't respond?

This is an online service with no physical presence. I did go through their website and noted that they have an office in West Delhi. I don't know if they have a showroom at that address. And, for how long they have been operating at that address?

As I am writing this, it occurred to me why don't the tyre manufacturers directly sell online? Or, is it that they already do?

Call me 'old school' but for me if I am spending in excess of INR 10,000 of hard earned money I would very much want to be able to visit the store to sort out issues. More so because of the weak and slow legal system in India.

Ps: for this to be successful, they will need to provide exceptional service, build absolute customer trust and keep doing it every day.

Last edited by Traveller Nayak : 19th February 2015 at 21:29.
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Old 19th February 2015, 23:27   #7
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Default Re: At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)

Quote:
Originally Posted by akshaymahajan View Post

I for some reason was under the impression that they do the alignment as well. But they do not. Wont blame them, fitting an alignment machine in a car will not be easy along with a balancing machine and a tire changer.
Will the wheel balancer be able to balance the wheels properly as the machine is mounted on an unstable platform and possibly un-level platform (depending on the surface the vehicle is parked); i.e., a regular van without any additional stabilizers.

Ranger wheel balancing says the following in their manual:

Quote:
The balancer MUST be located on a flat floor of solid construction, preferably concrete. The balancer MUST sit solidly on the floor. If the balancer is not level, or is placed on an unstable floor, the balancer will not function properly and will produce inaccurate balance readings. The balancer
MUST be bolted down. It will NOT function properly if operated on the pallet.
Quote:
The machine can be installed on any firm and level ground. It is recommended that the balancer is securely anchored to the floor. For this purpose holes are provided in the base of the machine. Mount the machine to the floor using 1/2" anchor bolts.
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Old 21st February 2015, 14:17   #8
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Default Re: At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)

Quote:
Originally Posted by VCheng View Post
How do they stabilize the machine inside the van so that it can balance the tires properly? Is the van raised off its suspension to do the balancing? How is it kept level? Such balancing machines usually are meant to be mounted to a level and solid floor for them to work as designed.
Quote:
Originally Posted by Sankar View Post
Will the wheel balancer be able to balance the wheels properly as the machine is mounted on an unstable platform and possibly un-level platform (depending on the surface the vehicle is parked); i.e., a regular van without any additional stabilizers.

Ranger wheel balancing says the following in their manual:
I did not think this through. But now that you mention it, it makes perfect sense. I for one did not check if the machine was even bolted to the floor of the car. Forget leveling and all. I am guessing I should go to a nearby tirewaala and get the balancing done when i drop in for the alignment.

Quote:
Originally Posted by Traveller Nayak View Post
In theory this all sounds good. However, from a customer standpoint what do we do if there is an issue with the product and they don't respond?

This is an online service with no physical presence. I did go through their website and noted that they have an office in West Delhi. I don't know if they have a showroom at that address. And, for how long they have been operating at that address?

Ps: for this to be successful, they will need to provide exceptional service, build absolute customer trust and keep doing it every day.
I used these guys because they offered COD and did not ask for an advance. The lady who called me to confirm the visit informed me that the tires were manufactured in 2015. The guys who came handed me an invoice and a Apollo warranty card stamped by a tire shop in Mayapuri. They asked me to inspect all the tires and showed the date before lifting my car on the jack.

But now that you guys mentioned the balancing issues, I am in doubt if I will use them again. Dagnabit!!
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Old 15th January 2016, 14:30   #9
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Default Re: At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)

I have just ordered a pair of extremely hard to find tyres, and they sent me an invoice for an advance amount. I was looking around for any kind of review, and where do i find it.
Theyll be popping over on sunday, and the price offered for the tyres is about 80% of what it is on snapdeal or their ilk. In fact, its 80% of what I bought the original set for!
Lets hope the rest is as good
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Old 18th January 2016, 11:56   #10
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Default Re: At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)

Quote:
Originally Posted by mayankk View Post
I have just ordered a pair of extremely hard to find tyres, and they sent me an invoice for an advance amount. I was looking around for any kind of review, and where do i find it.
Theyll be popping over on sunday, and the price offered for the tyres is about 80% of what it is on snapdeal or their ilk. In fact, its 80% of what I bought the original set for!
Lets hope the rest is as good
Well, I ordered the tyre from these guys, and they sent off a Payumoney invoice of 1000 rs pre deposit. I made the payment, and they turned on the dot in the half hour slot provided.
Quick, efficient, doorstep service, of a hard to find tyre. Its ALL GOOD!

Here's the blown tyre:
At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)-blown-tyre.jpg

This is the wheel balancing machine in the van. I anyway have to get it balanced and aligned, all the wheels, so I dont really care about it being ok. If the replaced wheel does not need balancing, I will update:
At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)-balancer1.jpg
At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)-balancer2.jpg

Some random pics of their operation:
At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)-equipment.jpg
At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)-equipment-2.jpg
At-home Tyre Change & Balancing - TyresNMore.com (Delhi & NCR)-equipment-3.jpg
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