Go Back   Team-BHP > Around the Corner > Shifting gears > Gadgets, Computers & Software


Reply
 
Thread Tools Search this Thread
Old 1st June 2011, 17:33   #1
Distinguished - BHPian
 
dhanushs's Avatar
 
Join Date: Oct 2009
Location: Bathery/BLR
Posts: 3,406
Thanked: 3,930 Times
Default Vodafone India sues customer for posting defamatory Facebook statuses

When Indians are busy suing companies for lack of this.. that.. and what not, this time, its the other way round!.

Vodafone India sues customer for posting defamatory Facebook statuses

dhanushs is offline   Reply With Quote
Old 1st June 2011, 17:42   #2
Senior - BHPian
 
Swanand Inamdar's Avatar
 
Join Date: Jan 2011
Location: Chicago, IL
Posts: 1,649
Thanked: 571 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

If Vodafone has actually done what the article claims they have done, then it sure is a grave offence. They have no right to peek into our private conversations, yes Facebook too.
Swanand Inamdar is offline   Reply With Quote
Old 1st June 2011, 18:40   #3
Senior - BHPian
 
Join Date: Feb 2010
Location: Pune
Posts: 1,233
Thanked: 338 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

The last sentence in the article has got me worried.

"This case now has all the makings of an interesting court case and if the court gives an injunction, it could become a precedent for other popular brands to start sending legal notices against other microbloggers."

I better be careful now before cribbing about TATA A.S.S or for that matter any other brand on T-BHP.
amitwlele is offline   Reply With Quote
Old 1st June 2011, 19:16   #4
Senior - BHPian
 
vivekiny2k's Avatar
 
Join Date: Feb 2005
Location: cincinnati, jabalpur,chennai
Posts: 1,241
Thanked: 163 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

Well, if he did this, I can understand why vodafone had to take action. If Vodafone had access to his FB, so could millions of other users. While his opinion are his own, the contact numbers are private to respective owners.

Quote:
According to Vodafone, he sent unwarranted text messages to its top management and further posted their numbers and contact details on Facebook. He also had a heated exchange with a female officer regarding Vodafone’s disputed poor 3G service.

Last edited by vivekiny2k : 1st June 2011 at 19:17.
vivekiny2k is offline   Reply With Quote
Old 1st June 2011, 20:47   #5
BHPian
 
Join Date: Sep 2007
Location: Gurgaon
Posts: 102
Thanked: 15 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

Please read this - gives a bang on analysis of this case

Zoozoos vs. customers | Beast Of Traal.com
wanderluster is offline   Reply With Quote
Old 1st June 2011, 21:27   #6
BHPian
 
SilentEngine's Avatar
 
Join Date: Jan 2008
Location: Mangalore-Bangalore
Posts: 916
Thanked: 108 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

Quote:
Originally Posted by Swanand Inamdar View Post
If Vodafone has actually done what the article claims they have done, then it sure is a grave offence. They have no right to peek into our private conversations, yes Facebook too.
Well, what you post in Facebook is not necessarily private.
SilentEngine is offline   Reply With Quote
Old 1st June 2011, 21:56   #7
BHPian
 
Cesc's Avatar
 
Join Date: Aug 2009
Location: Philly, Gurgaon
Posts: 629
Thanked: 251 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

IMO that's pretty stupid from Vodafone. A whole lot of customers have issues with service providers - some minor, others major. On the other hand very few are thrilled with them. With this case they are giving further reasons to the discontent customers and those sitting on the fence to hate their brand.
Cesc is offline   Reply With Quote
Old 2nd June 2011, 04:18   #8
BHPian
 
Join Date: May 2008
Location: Bangalore
Posts: 107
Thanked: 10 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

Absolutely shameful in a free country.
It's a direct consequence of our constitutional (and social) restrictions on freedom of speech, and I wouldn't be surprised if Vodafone wins the case.
We need a paradigm shift in this country - the majority needs to believe that sanctity of the right to freedom of speech cannot be breached under any grounds (defamation/religion/ethnicity/hate speeches etc). Don't like it? Don't hear it!
The only short term solution is to start a facebook community, and ask everyone to come over and threaten Vodafone - "withdraw the case, or we'll switch from Vodafone/Never recommend Vodafone/Never join Vodafone."
e1t1bet is offline   Reply With Quote
Old 2nd June 2011, 08:05   #9
Senior - BHPian
 
VW2010's Avatar
 
Join Date: Dec 2010
Location: electricity
Posts: 2,412
Thanked: 1,676 Times
Infractions: 0/1 (4)
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

Quote:
It's a direct consequence of our constitutional (and social) restrictions on freedom of speech
Just because there is freedom of speech it doesnt mean you can call up any one and defame them.

Quote:
According to Vodafone, he sent unwarranted text messages to its top management and further posted their numbers and contact details on Facebook. He also had a heated exchange with a female officer regarding Vodafone’s disputed poor 3G service.
If the customer has taken all the right routes and been himself instead of his emotion taking over and talking rubbish to female officer, i dont see why it is wrong from Vodafone to file a complaint.

If vodafone was able to access facebook and read the comments, i feel it was not really a private comment. I dont think i can access your wall or your posts if you have the privacy rightly set.

Lets see how this case unfolds.
VW2010 is offline   Reply With Quote
Old 2nd June 2011, 08:58   #10
BHPian
 
@400Kph's Avatar
 
Join Date: Aug 2009
Location: Bengalooru
Posts: 146
Thanked: 8 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

I dont think this will ever go in favour of vodafone !! If that is the case then every cribbing reviews written on team-bhp , mouthshut.com etc will have to be taken out.
If he has verbally abused the lady / got into out-of-control fight then i guess vodafone can file charges but definitely not for what he writes on facebook !!
@400Kph is offline   Reply With Quote
Old 2nd June 2011, 09:04   #11
Distinguished - BHPian
 
phamilyman's Avatar
 
Join Date: Jul 2007
Location: Gurgaon
Posts: 5,581
Thanked: 3,241 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

Shameful of vodafone.

Wanderluster has posted a good link.

These people need to ask themselves a basic question - when they give such 3rd class service - do they allow a customer to sue them for non-adherence to any semblance of quality of service? Then how dare they sue customers for talking about their horrible level of service.

Let's see how many people they can sue.
phamilyman is offline   Reply With Quote
Old 2nd June 2011, 09:07   #12
Senior - BHPian
 
mjothi's Avatar
 
Join Date: Dec 2007
Location: Bangalore
Posts: 3,252
Thanked: 216 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

Quote:
Originally Posted by wanderluster View Post
Please read this - gives a bang on analysis of this case

Zoozoos vs. customers | Beast Of Traal.com
Very good one indeed. Makes one to think.

I am keeping a watch on this news


Quote:
Originally Posted by amitwlele View Post
The last sentence in the article has got me worried.

"This case now has all the makings of an interesting court case and if the court gives an injunction, it could become a precedent for other popular brands to start sending legal notices against other microbloggers."

I better be careful now before cribbing about TATA A.S.S or for that matter any other brand on T-BHP.
Seriously. There are every chance for that to happen !!
mjothi is offline   Reply With Quote
Old 2nd June 2011, 09:10   #13
BHPian
 
asdon's Avatar
 
Join Date: Dec 2007
Location: Bangalore
Posts: 950
Thanked: 292 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

I think Facebook is not a private medium atall, there are many ways to search status/pics/information of unknown individuals in FB, and it reminds me of another case few years back when a student from Kerala blogged things against Shivsena and one Mumbai court had sent him to jail for 6 months. Writing reviews of your own experience and defaming someone is totally different, in our posts in TBHP we normally give our view after experiencing the product(other than few who never drove a particular car but gives full negetive view:exceptions are there)
asdon is offline   Reply With Quote
Old 2nd June 2011, 09:10   #14
BANNED
 
Join Date: Jan 2007
Location: NAMMA BENGALURU
Posts: 5,613
Thanked: 2,454 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

All these Big time companies do these gimmickry.

I was sent a Bill of Rs 1,32,659/- for my Airtel office lines (17 nos) during 2006.

The problem was inspite of repeated reminders Airtel continued sending me different bills under 3 different customer id's when i was already alloted Single Customer id. All the money that used to be paid used to go in as Excess Payment towards 10 lines, the rest 7 lines used to accumulate charges for over 2 years, but our lines still used to work.

I had to wrestle with Airtel untill 2010 to sort out the issue and surprisingly i had paid Rs.28,000/- in excess which is still yet to be refunded.
PAVAN KADAM is offline   Reply With Quote
Old 2nd June 2011, 09:11   #15
BANNED
 
Join Date: Mar 2010
Location: Bangalore
Posts: 392
Thanked: 152 Times
Default Re: Vodafone India sues customer for posting defamatory Facebook statuses

Quote:
Originally Posted by vivekiny2k View Post
Well, if he did this, I can understand why vodafone had to take action. If Vodafone had access to his FB, so could millions of other users. While his opinion are his own, the contact numbers are private to respective owners.
If customer had security settings baring wall post being seen only by friends, then Vodafone is in trouble! Vodafone has no rights to hack into someones profile. Otherwise Customer is in trouble for posting false information. Vodafone also claims he behaved unruly with their female employees! Since vodafone claims he sent unruly text message to female employees, he will be in trouble for that for sure!
RaguHolla is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Force india sues Lotus over car design McLaren Rulez Int'l Motorsport 6 3rd June 2010 11:47
Facebook Account hacked. Facebook support of no Use. kvish Gadgets, Computers & Software 19 15th April 2010 10:44
Vodafone Live on HTC Phones? Jaguar Gadgets, Computers & Software 15 21st February 2009 10:13
Mika Hakkinen to drive the Vodafone Mclaren Mercedes F1 in Mumbai!! danlalan Int'l Motorsport 46 28th November 2008 14:41
Vodafone Itailan GP Dippy Int'l Motorsport 7 17th September 2004 19:18


All times are GMT +5.5. The time now is 17:51.

Copyright ©2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks