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Old 1st January 2007, 11:56   #136
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Default Updates - my tatasky experience

On Saturday afternoon, my tatasky stopped working at 3.45 PM. , while watching a movie..

Was getting the message no signal to STP....Called their tolllfree hotline..online trouble shoting was useless..and a complaint was lodged by 4 PM. I was told it will bw rectified within 24 hours..

To my surprise I got a call from their local office by 4.10 PM, to know whether they can send their engineer within next 45 minutes..and their team did land up by 4.30 pm..they replaced a componentin the dish ( under warranty ) and it was back running by 4.45 PM.

Amazing customer support IMO, if they can maintain same standards..highly recommended.
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Old 1st January 2007, 13:15   #137
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its been more than 3-4 months since i got my tatasky.
i am probably one of the most satisfied customers.impeccable service.
i would probably rate 10/10
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Old 1st January 2007, 13:27   #138
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Default New TataSky Scheme till 7th Jan

Well, there seems to be a scheme by TataSky here in South Delhi.

Set-top Box : Rs. 2800/-
First Installation : Rs. 1000/-
Further Installations : Rs. 500/- per TV

This includes FREE 6 months subscribtion for all connections before 7th January.

So for about Rs. 4800/- I can get 3 TataSky Connections and 6 months of Free Subscribtion's.

Is this a good deal?
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Old 1st January 2007, 15:21   #139
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Hi BHPians,
I've got Tatasky installed on 30th-Dec...(2 days back)...
The customer service so far, has been top notch.....Picture quality & sound quality is amazing.....I paid Rs.4000/- initially....monthly rent is Rs.300....I reside in Chennai...

see ya...
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Old 1st January 2007, 18:39   #140
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Quote:
Originally Posted by manveet View Post
Well, there seems to be a scheme by TataSky here in South Delhi.

Set-top Box : Rs. 2800/-
First Installation : Rs. 1000/-
Further Installations : Rs. 500/- per TV

This includes FREE 6 months subscribtion for all connections before 7th January.

So for about Rs. 4800/- I can get 3 TataSky Connections and 6 months of Free Subscribtion's.

Is this a good deal?

Manveeteh ? How did u come at the figure of Rs 4800 for 3 connections?

3 TVs

3X STB = 2800 X 3 = 8400

First time installation (including the warranty for STB + remote + dish) = 1000

Second and Third installation (including the warranty for STB + remote) = 500 X 2 = 1000

TOTAL = Rs 10400 for 3 STBs and 6 months free on all.


I'd suggest get TATASKY, the quality is awesome. ANd so is the A$$.
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Old 1st January 2007, 21:43   #141
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Quote:
Originally Posted by w 12 View Post
On Saturday afternoon, my tatasky stopped working at 3.45 PM. , while watching a movie..

Was getting the message no signal to STP....Called their tolllfree hotline..online trouble shoting was useless..and a complaint was lodged by 4 PM. I was told it will bw rectified within 24 hours..

To my surprise I got a call from their local office by 4.10 PM, to know whether they can send their engineer within next 45 minutes..and their team did land up by 4.30 pm..they replaced a componentin the dish ( under warranty ) and it was back running by 4.45 PM.

Amazing customer support IMO, if they can maintain same standards..highly recommended.
wow! that was something, man. dishtv service is very bad. i have not had any problems in the last 1 year, but their call centres are useless really.
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Old 2nd January 2007, 00:18   #142
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Quote:
Originally Posted by aZa View Post
Manveeteh ? How did u come at the figure of Rs 4800 for 3 connections?

3 TVs

3X STB = 2800 X 3 = 8400

First time installation (including the warranty for STB + remote + dish) = 1000

Second and Third installation (including the warranty for STB + remote) = 500 X 2 = 1000

TOTAL = Rs 10400 for 3 STBs and 6 months free on all.


I'd suggest get TATASKY, the quality is awesome. ANd so is the A$$.

Yes, your calculation is absolutely right.


By the time I realised my mistake, I was in a hurry to leave so couldn't correct it.

Regards.
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Old 4th January 2007, 11:35   #143
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6 months of free subscriptions.. wowwww.. Why we bangaloreans are not the choosen ones.. We get only 55 days of free subscriptions..
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Old 4th January 2007, 12:30   #144
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When i got my dish tv, i got 12 months subscription free. of course, i had to pay 4900/- for it. cheers
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Old 4th January 2007, 13:00   #145
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Hi,Is there any offer going on from Tata Sky. I am planning to go for a new connection.
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Old 5th January 2007, 11:45   #146
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Quote:
Originally Posted by muni View Post
Hi,Is there any offer going on from Tata Sky. I am planning to go for a new connection.



as mentioned in earlier posts get tata sky before jan 10 and get 6 months subscription free
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Old 5th January 2007, 12:19   #147
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Hmm checked with the tatasky helpline and came to know the following for bangalore city.initial hardware settop box charges: Rs 2990Installation charges+ 1 year warranty: Rs 500( after 500 Rs discount)subscription fee: rs 300 per monthFor an additional connection for the same home would cost Rs 3000( hardware)+ Rs 500 ( instllation) + 100 Rs monthly rental.The new connection installation would take a maximum of 4 to 5 working days they say.The offer of 6 months free subscription going on is for delhi, kolkatta and Hyderabad according to the tata helpline assiciate and the reason they say is because of CAS ( conditional access system) being implemented there..donno what exactlt it means :-)Anybody having any other information to share..pls do.
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Old 5th January 2007, 12:35   #148
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Default Set top box hangs

Hi all,

Ive been gettign this problem with the set top box where the STB hangs... U either get only video or only audio and the box does not respond to the remote at all.. I finally unplugged the STB from the power socket and re -plugged it and it was fine afte that... same thign happens with all 3 STB installed in my house.... has anyone had similar problems??

The bottom line is..that the STB does have a few bugs whch needs to be sorted out ...
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Old 5th January 2007, 12:39   #149
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Default DTH service charges after one year subscription period

Quote:
Originally Posted by esteem_lover View Post
When i got my dish tv, i got 12 months subscription free. of course, i had to pay 4900/- for it. cheers
Can anyone tell me about the post one year scenario?? According to some reports im getting the Dish TV people are demanding exhorbiitant charges on a per channel basis??? is that true? Accordingly,all freebies which either Dish or tatasky offer now look good now but will be a pinch to the pocket after a year.....
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Old 5th January 2007, 12:40   #150
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sk456. are you using dish or tata ?

on the contrary things will look even brighter this year. i heard trai has proposed to do away with the boquet systems & let customer choose the channels at a minimum price per channel

Last edited by esteem_lover : 5th January 2007 at 12:41.
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