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Old 19th August 2009, 11:31   #151
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BSNL Broadband sucks!

My broadband is down for the past two weeks, have logged the complaint almost daily since then, but no resolution so far!
Anyone has contact nos of BSNL higher-ups in B'lore?

Anyway, I have now applied for Airtel BB, once I get it, it will be bye-bye Bsnl!
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Old 19th August 2009, 11:46   #152
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Finneyp- Try to book a online complaint at this site http://218.248.42.50:8282/appl/compl/compl.do

I use this when ever I have an issue with BSNL phone/ BB & the response is quite prompt within 24 hrs. Try out
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Old 19th August 2009, 12:09   #153
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Thanks TJ for the link!

Tried logging the complaint, but it says 'Complaint is already registered for this number'.
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Old 19th August 2009, 14:06   #154
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Guys,
Any idea how to monitor the usage on BSNL broadband.
I have been getting unusually high bills for the last couple of months, thought i don't download music or movies.

I have a 500C+ plan which has a 2.5 GB download limit.
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Old 19th August 2009, 14:13   #155
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Quote:
Originally Posted by SirAlec View Post
now problems at all. i am using round the clock.
Lucky you, I have tried updating the software as per latest available on ITI portal, changed mode from ADSL2+ to G.Dmt ... disabled all Annex L, M stuff etc as suggested by someone on Indiabroadband forum but no luck

The connection gets reset from server after every ~16-18 MB, can't even update my Anti-virus since last few weeks...

Already logged complaint with SDO, GM office and talked to DE who said it's a line issue ... but the link light remains on when the disconnection happens... could it still be a line issue?

what to do?? Should I just dump this connection and go for EVDO?
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Old 19th August 2009, 14:28   #156
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Quote:
Originally Posted by oss View Post
Guys,
Any idea how to monitor the usage on BSNL broadband.
I have been getting unusually high bills for the last couple of months, thought i don't download music or movies.

I have a 500C+ plan which has a 2.5 GB download limit.

Refer to AnkitS reply & download the exe , give your BB username & password it will show your usage. I am using it since last 6-8 months.
Link : How to check BSNL Broadband usage ? - India BroadBand
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Old 19th August 2009, 14:43   #157
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I wonder why I've not received my bsnl phone cum broadband bill so far---I get it every month by the 10th. Even their website is not showing the bill.
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Old 19th August 2009, 15:46   #158
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Quote:
Originally Posted by Shankyz View Post
Lucky you, I have tried updating the software as per latest available on ITI portal, changed mode from ADSL2+ to G.Dmt ... disabled all Annex L, M stuff etc as suggested by someone on Indiabroadband forum but no luck

The connection gets reset from server after every ~16-18 MB, can't even update my Anti-virus since last few weeks...

Already logged complaint with SDO, GM office and talked to DE who said it's a line issue ... but the link light remains on when the disconnection happens... could it still be a line issue?

what to do?? Should I just dump this connection and go for EVDO?
i will not prefer evdo.

do the following.

1. program the adsl modem as PPPoE always on.
2. Check the splitter. if possible replace it with another one.
3. If you can lend any frens modem. try with that,
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Old 20th August 2009, 23:51   #159
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I was keeping an eye out for upgradation in BSNL plans. I normally use speedtest.net to check my speeds. Occasionally, I use a BSNL link to check the speeds.

See the result I got today.
BSNL BroadBand Issues-bsnl.jpg

My real speed:


Sorry, I really don't know if I should have posted this one in the Jokes thread.

Last edited by darklord : 20th August 2009 at 23:55. Reason: .in to .net
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Old 21st August 2009, 00:37   #160
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this test has many factors, i am quite happy with bsnl. some times speed is exceptionally fast.
i usually download 4gb of data in about 5-6 hours.
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Old 21st August 2009, 01:18   #161
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Quote:
Sorry, I really don't know if I should have posted this one in the Jokes thread.
I meant it as a joke.

At least I suppose it is, given that it is showing 340 Mbps in a connection capped at 256 kbps.

Quote:
Originally Posted by SirAlec View Post
i am quite happy with bsnl.
Agree with you completely.

Last edited by darklord : 21st August 2009 at 01:22.
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Old 21st August 2009, 08:32   #162
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Quote:
Originally Posted by tj123 View Post
Refer to AnkitS reply & download the exe , give your BB username & password it will show your usage. I am using it since last 6-8 months.
Link : How to check BSNL Broadband usage ? - India BroadBand
Thanks a lot TJ. Let me install this.
Hope giving the password in this utility is safe!
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Old 21st August 2009, 09:24   #163
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My BSNL connection is just great, the only thing i hate about the BSNL is the lack of effective custmoer support
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Old 21st August 2009, 12:04   #164
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Hi,

Quote:
Originally Posted by jp2u View Post
My BSNL connection is just great, the only thing i hate about the BSNL is the lack of effective custmoer support
In more than two years of BSNL broadband usage, there has hardly been any breakdowns and never actually needed customer support.
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Old 21st August 2009, 12:08   #165
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Quote:
Originally Posted by jp2u View Post
My BSNL connection is just great, the only thing i hate about the BSNL is the lack of effective custmoer support
BSNL & Customer Support in the same sentence?
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