BSNL BroadBand Issues

[shajufx]

Airtel has changed all its plans from January 2008. Most plans have added usage limits with some decrease of the free calls. Details vary from state to state which is easily available from their call centres (websites are not yet updated with new changes). Airtel unlimited plans are starting from Rs.750/-.

Hi Nikunj, your line disturbance also can be caused by any mobile charger plugged in anywhere close to your modem. Please have a check. I cant use my landphone at all when my mobile is being charged in the same room.

Hi Akshay, Tata has the worst service in my area. Remember, BSNL and Airtel have only telecommunication in their business priority. Tata has 100s of things to care for, broadband is just one of their many concerns, so dont expect top-class service. Coming to 8 Mbps plan of airtel, I dont think its available everywhere. Its meant for business class, which involves professional photographers, builders, news reporters, news hubs and similar fields that need huge file transfers in less time. This is what I heard from the sales person. Open for corrections !

[kpzen]

Tanveer
The current ADSL statistics.

[tsk1979]

If you can't use your internet connection when a mobile charger/tubelight/cell phone/TV etc., is on, its a problem.
You should get 20dB SNR no matter what. Get your cabling checked if thats not the case.
Even with a 5 meter cable running from the jack to my modem, passing close to a tubelight, LCD TV, 2 mobile chargers, a home theater system, I get 30dB SNR.

As for undersea cable cut, reliance and Tata are the ones hit.
The cable was FLAG telecoms.
FLAG is owned by reliance, and the termination station at cochin is Tata's, funny arrangement I must say, but thats how it.

Airtel should not be affected as they use the Singapore Cable(Landed at Chennai). AFAIK, Airtel does not use FLAG.

Regarding plans, all major bb providers(Tata/BSNL/Airtel) have plans starting from 200rs/month to 50,000/month. Take your pick

Originally Posted by kpzen

Tanveer
The current ADSL statistics.

Too Too low. I am wondering how is your connection working at all.
Remove splitter and republish(direct connection to the jack from router)

[kpzen]

After connecting the phone line directly to the modem
Everything else was switched off except for the modem and laptop.

[tsk1979]

Slight improvement, but it wont help.
11dB is too low.
There is something wrong with your line.
Get the engineer, and tell them you see this SnR.
After that its their job.
Was there any digging etc., in your area recently?
In ADSL, the lower frequency(upto 4KHz) is used for Voice.
Upstream uses
25.875 KHz to 138 kHz, and downstream uses 138-1104KHz.
If you notice, you have very strong attenuation in downstream. This indicates antenna loss.
Looks like shielding is damaged somewhere, or there is some cable damage etc., which is leading to blockage of high frequencies.

IF you have another telephone cable with you, try changing your cable and checking SnR, though I doubt this would help in your case

[vnabhi]

Originally Posted by tsk1979

Its a noise issue. The SnR is dropping.
Do this for me.
Go to your router config page, and look for ADSL statistics or something like that. Somewhere there will be SNR statistics which look like this

If your SNR is falling(<15-20dB), then remove the splitter and connect the phone line directly to your router/modem.

If that increases snr, then you need to change splitter, if that does not, you need to bang your head against BSNL folks.
Due to headbanging I shifted to Airtel almost 2 years back

Hmm, quite interesting !! May I ask you how one can go to the router config page? Do you mean wireless router, or is it something bsnl provides with broadband?

[tsk1979]

Originally Posted by vnabhi

Hmm, quite interesting !! May I ask you how one can go to the router config page? Do you mean wireless router, or is it something bsnl provides with broadband?

Its the standard router which comes with Airtel/BSNL connection. Most ADSL modems/routers have this feature in the config screen.

[lohithrao]

Same storry with "relaince Wimax":( gues we have to suffer for few more days..

[kpzen]

Originally Posted by vnabhi

Hmm, quite interesting !! May I ask you how one can go to the router config page? Do you mean wireless router, or is it something bsnl provides with broadband?

For BSNL open your browser and type http://192.168.1.1 into the URL address box.

[shajufx]

Hi buddy, in case a comparison helps you in any form, here is my screenshot.


By shajufx at 2008-02-03

[mushy876]

Originally Posted by kpzen

For BSNL open your browser and type http://192.168.1.1 into the URL address box.

KPZen, brother could point the steps after getting to the abovesaid page....where do i look for the info?
Cheers.

[mushy876]

Please do dis-regard my earlier post...i've since found an answer to my own question!
Cheers.

[kpzen]

The only joint in the whole setup is on the terrace and BSNL guys are saying that moisture depositing on the joint is causing this problem.
So they are gonna change the whole wire to avoid the joint..

[tsk1979]

Simple joints in a ADSL line!! Thats the craziest thing. Its low even by BSNL standards.
But even after wiring change don't give up unless you get SNR of atleast 25dB.
With BSNL you have to break your head multiple times.
I shifted to Airtel just because of this reason!
The BSNL exchange is walking distance from my house. So I used to go there and get lineman personally.
In case of airtel, whenever I have made a complaint they have fixed issues within 20 minutes, or sent a technician within 30 minutes if call was made before 5pm.

[trrk]

Hi,

> But even after wiring change don't give up unless you get SNR of atleast
> 25dB.

My downstream snr is 8 db and upstream snr is 11.3 db in my BSNL broadband.

Browsing is slow since the cable started, otherwise fine. No disconnections.

It is MT882 modem