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Old 27th June 2008, 16:45   #106
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Quote:
Originally Posted by Sam Kapasi View Post
[b]1.35 pm

[/i]He calls me, all excited.[i]
Woh logon ne apne aap bill correct kar diya.
Apne aap? What are you CRAZY? I was there all morning!
CAPITAL, reminds me of my dad, the phone bills and the scares ( 13 years ago) I had when I changed over to unlimited broadband.

Too good. Have tears in my eyes laughing.

Cheers
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Old 27th June 2008, 16:47   #107
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AFAIK it will work only if you login from a mtnl triband account. I may be wrong.
I am using an MTNL account Vidyut. Tap tap tap.
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Old 27th June 2008, 16:56   #108
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This is the MTNL customer website http://register.mtnl.net.in/

It doesn't work. Shrug.
I don't think i got that towork forme either.
Did you see my post?
My posts appearing after the discussion is over and the thread has gone ahead without them getting noticed by the person intended for is driving me nuts.
http://www.team-bhp.com/forum/882900-post102.html

Try mtnlmumbai dot in

Quote:
Originally Posted by vid6639 View Post
AFAIK it will work only if you login from a mtnl triband account. I may be wrong.
Err...
I don't think so.
It's a regular site and works best with IE.

Can someone please try it from someplace else and confirm if what Vidyut sir said is right?
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Old 27th June 2008, 16:57   #109
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Originally Posted by Sam Kapasi View Post
I am using an MTNL account Vidyut. Tap tap tap.
I thought you might be using some different ISP in office.

So this proves 2 things. Firstly, I was wrong and secondly MTNL don't show usage online unless they feel like it and only mtnl divisional head has access to it.
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Old 27th June 2008, 17:10   #110
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I thought you might be using some different ISP in office.
wasn't it Reliance Sam?
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Old 27th June 2008, 17:12   #111
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wasn't it Reliance Sam?
Changed recently Jitu. Reliance trunk line, MTNL backup and dedicated MTNL line for my cabin.
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Old 27th June 2008, 17:24   #112
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Congratulations sam.
You are one of mtnl/bsnl customers who have solved their internet billing problem successfully.
Thousands are crying for excess bill.
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Old 27th June 2008, 17:30   #113
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Originally Posted by Sam Kapasi View Post
Total amount Rs. 1401/-
This figure includes Rs. 290/- for the phone rental, Rs. 80/- for the modem Rental, the taxes and surcharges and everything. So now I gather I have been charged Rs. 849/- for the internet and nothing else!
You have given me hope sam. Thanks for that. BSNL, here i come.
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Old 27th June 2008, 19:16   #114
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Though our Sarkari Cos work in unkempt offices, use dated technology, have a lethargic & go-easy work attitude and make you run around umpteen times & test your patience, BUT IF YOU PERSIST, you will get your WORK DONE and you will get your DUE MONEY BACK!

Sam's experience and my experiences in the past has proved so!

Unlike some of our Private Cos with swanky offices and pretty gals at Customer Service, make you run around FOR MONTHS to get your due money back!

Last edited by finneyp : 27th June 2008 at 19:19.
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Old 27th June 2008, 21:30   #115
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Hey!! The MTNL website does work now!

And guess what? It STILL shows me as a plan 399/- subscriber. Just imagine if I get the same bill next month?! lol
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Old 27th June 2008, 21:34   #116
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hey Sam ,
this is your first blog that ,im reading, just love your writing style.
why dont you think about writing as a profession , if you are already not one
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Old 27th June 2008, 21:34   #117
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Quote:
Originally Posted by Sam Kapasi View Post
Hey!! The MTNL website does work now!

And guess what? It STILL shows me as a plan 399/- subscriber. Just imagine if I get the same bill next month?! lol
We will have another round of running around in the MTNL office story.
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Old 27th June 2008, 21:35   #118
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Quote:
Originally Posted by Sam Kapasi View Post
Hey!! The MTNL website does work now!

And guess what? It STILL shows me as a plan 399/- subscriber. Just imagine if I get the same bill next month?! lol
yayyyyyyyyyy,

another blog in making.
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Old 27th June 2008, 21:36   #119
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and secondly MTNL don't show usage online unless they feel like it and only mtnl divisional head has access to it.
Perhaps they only expect Divisional Heads to be their customers?

All in all, quite a disgusting experience and to top it all some part of the organization still shows him on the older plan so he will definitely get the same bill next month.

All organizations make mistakes - there is no perfect service provider. Its the way they go about acknowledging and rectifying their mistakes that really makes a difference. The private operators are (normally) better off because they are geared towards customer care. In sakaari organizations like MTNL, their basic philosophy is that WE are always right and the CUSTOMER is always wrong unless proven otherwise.

Which is why you will have to rely on individual traits like those of Mrs M or Mrs J or the Divisional Engineer's flexibility to take a print out. How many of us really have the time or patience to go through a dozen individuals and finally find one who is naturally inclined to help people out?

Last edited by Steeroid : 27th June 2008 at 21:41.
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Old 27th June 2008, 21:46   #120
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Sam Bhai, I have had a very painful ordeal with SBI wrt a house loan, would you please ghost write a blog for me?
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