Go Back   Team-BHP > Around the Corner > Shifting gears > Gadgets, Computers & Software


Reply
 
Thread Tools Search this Thread
Old 10th October 2011, 17:17   #136
Senior - BHPian
 
greenhorn's Avatar
 
Join Date: Apr 2007
Location: TN-14
Posts: 6,713
Thanked: 1,085 Times
Default Re: Dell laptop Service.!!

anyone using an inspiron 15R with a 4570 graphics card better buy complete cover if you havent already. There are a large number of them on our campus, and every one of them has died and stopped booting, and needed to get their mobo replaced. I had complete cover, but some others were not as fortunate
greenhorn is online now   Reply With Quote
Old 10th October 2011, 17:41   #137
BHPian
 
lloydofcochin's Avatar
 
Join Date: Apr 2009
Location: Bangalore
Posts: 436
Thanked: 180 Times
Post Re: Dell laptop Service.!!

Quote:
Originally Posted by greenhorn View Post
anyone using an inspiron 15R with a 4570 graphics card better buy complete cover if you havent already. There are a large number of them on our campus, and every one of them has died and stopped booting, and needed to get their mobo replaced. I had complete cover, but some others were not as fortunate
greenhorn,

You don't need Complete Cover for Motherboard replacement for a part failure issue. Complete Cover covers only accidental damages and all other technical issues would come under the ambit of your Next Business Day Warranty.
lloydofcochin is offline   Reply With Quote
Old 10th October 2011, 19:06   #138
Senior - BHPian
 
greenhorn's Avatar
 
Join Date: Apr 2007
Location: TN-14
Posts: 6,713
Thanked: 1,085 Times
Default Re: Dell laptop Service.!!

i know, NBD warranty should be enough, but the cost for CC is only slightly more, so i thought it was worth it
greenhorn is online now   Reply With Quote
Old 10th October 2011, 19:50   #139
BHPian
 
AvinashV's Avatar
 
Join Date: Oct 2011
Location: Mumbai
Posts: 158
Thanked: 33 Times
Default Re: Dell laptop Service.!!

Quote:
Originally Posted by greenhorn View Post
anyone using an inspiron 15R with a 4570 graphics card better buy complete cover if you havent already. There are a large number of them on our campus, and every one of them has died and stopped booting, and needed to get their mobo replaced. I had complete cover, but some others were not as fortunate
This is an AMD gpu right. I faced the same issue with my Dell 1530 XPS, where it just died on me & after calling Dell got to know it was a motherboard failure & yeah as it always happens my warranty had just run out. That's when I got to know that there were major failures happening across (Dell, HP, Apple) of NVIDIA cards which in turn caused the motherboard to fail.

NVIDIA GPU settlement covers Apple, Dell, HP repairs | Electronista

Luckily for me i got to know about this on the net & got my motherboard replaced. I would also advise you to do the same & check if this is happening the world over.
AvinashV is offline   Reply With Quote
Old 10th October 2011, 21:20   #140
Senior - BHPian
 
greenhorn's Avatar
 
Join Date: Apr 2007
Location: TN-14
Posts: 6,713
Thanked: 1,085 Times
Default Re: Dell laptop Service.!!

yup i knew about the 8 & 9 series M gpu issues
unfortunately no word out on these radeons.
Btw its the 5470, not the 4570
greenhorn is online now   Reply With Quote
Old 11th October 2011, 13:17   #141
BHPian
 
AvinashV's Avatar
 
Join Date: Oct 2011
Location: Mumbai
Posts: 158
Thanked: 33 Times
Default Re: Dell laptop Service.!!

Quote:
Originally Posted by greenhorn View Post
yup i knew about the 8 & 9 series M gpu issues
unfortunately no word out on these radeons.
Btw its the 5470, not the 4570
Yeah it's with this incident that I became wary of buying stuff without reading reviews, when i realised that news about the NVIDIA failures were right there on the net & i could have just googled 1530 & got the info.

Since then, anything I buy goes through a complete google analysis & comparison (that's how team-bhp happened) which drives my girlfriend crazy.
She is of the belief that buying anything for a guy should be like how he buys clothes. Walk in & walk out.

My friend is a senior engineer at AMD. Let me just speak to him about the issue. The model no. of your laptop is?
AvinashV is offline   Reply With Quote
Old 12th October 2011, 07:29   #142
Senior - BHPian
 
greenhorn's Avatar
 
Join Date: Apr 2007
Location: TN-14
Posts: 6,713
Thanked: 1,085 Times
Default Re: Dell laptop Service.!!

this is the first generation dell inspiron 15R (n5010) with 512MB Radeon 5470. Not really sure this is an AMD issue as the vaios with the same graphics havent had the problem yet
greenhorn is online now   Reply With Quote
Old 12th October 2011, 10:57   #143
BHPian
 
AvinashV's Avatar
 
Join Date: Oct 2011
Location: Mumbai
Posts: 158
Thanked: 33 Times
Default Re: Dell laptop Service.!!

Quote:
Originally Posted by greenhorn View Post
this is the first generation dell inspiron 15R (n5010) with 512MB Radeon 5470. Not really sure this is an AMD issue as the vaios with the same graphics havent had the problem yet
Oh that's interesting. I thought it was common across machines with the same card like the 1530 issue & this is also conked off just after a year of completion?
AvinashV is offline   Reply With Quote
Old 12th October 2012, 14:25   #144
Senior - BHPian
 
Warwithwheels's Avatar
 
Join Date: Aug 2009
Location: India
Posts: 1,279
Thanked: 1,013 Times
Default Re: Dell laptop Service.!!

I've got a notebook from the Dell XPS Lineup with NBD warranty.

The Hard drive was showing signs of going kaput. Called up Dell and informed them about the same. Within 8 hours a new hard drive reached home. And in the next 16 hours a technician came home and installed it on my lappy. The whole process was complete within 24 hours from the time of call.

Extremely professional and quick!
Warwithwheels is offline   Reply With Quote
Old 12th October 2012, 15:00   #145
BHPian
 
ssadwelkar's Avatar
 
Join Date: Dec 2009
Location: Mumbai
Posts: 75
Thanked: 60 Times
Default Re: Dell laptop Service.!!

Dell service is excellent, my son had a keyboard issue on his Inspiron, unfortunately the warranty had just expired, they told me to renew the warranty and they would take care of the rest.

Renewed warranty, parts were delivered to my place in 2 days, a new keyboard, a system board and an IO board, the technician arrived the same day and replaced all 3 parts.

The cost of replacing all 3 parts surely would have been more than what the warranty cost us for a year + we get a years coverage again. Great!
ssadwelkar is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Using Thinkpad charger with Dell laptop carboy Gadgets, Computers & Software 68 2nd October 2013 14:09
How is DELL support in India Samurai Gadgets, Computers & Software 33 15th October 2011 22:49
Help me in pairing my Motorala S9 with Dell studio laptop Fordmanchau Gadgets, Computers & Software 12 14th August 2009 12:24
Dell rumoured to buy Alienware!!!!! devarshi84 Gadgets, Computers & Software 7 6th October 2006 09:07


All times are GMT +5.5. The time now is 16:31.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks