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View Poll Results: MNP: Will you switch operators ?
Yes, I will definitely switch. I think there is a better service provider available in the market. 148 34.91%
Nopes, I am happy with my mobile operator so won't switch. 105 24.76%
No, I will not switch. I am not happy with my operator but I know the others are equally bad. 83 19.58%
Not Sure: Will wait and watch. 88 20.75%
Voters: 424. You may not vote on this poll

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Old 11th July 2011, 23:59   #286
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Default re: Mobile Number Portability: Will you switch operators?

I don't think there is any neccessity in changing network. If a new network is required, then buy a new sim. If you do not want to loose any calls from the old network, just divert all the calls to the new numbers, offcourse the messages cannot be diverted. Thats it i do because i do not want to struggle with these service providers for all these stuffs.

I have almost all the networks as below:


AIRTEL- 2 connections- 8 years of use - I Rank- better connectivity- No good plans.Not usefull for talking, but surely this should be an primary connection in order to stay connected whereever you go.

Aircel- 1 connection -1 year- II Rank- Very good plans and surprisingly better connectivity too in Bangalore and when roaming in the southern territory.

Vodafone - 2 connections 8 years of usage- III rank- Reasonably good, add on plans and recharge vouchers are worth.

Reliance-1 connection earlier use to have the CDMA which was good. But now the GSM which i have is useless. 1 year of usage- Average experience below expectation

Uninor- 1 connection - 2 months- No much benefit. Usefull if you have some other friend who has the uninor no.

Idea-3 connections now reduced to 1 and 5 years of usage- THE WORST AMONG THE LOT. Problem is the one word which is best suited for Idea. Something are the other is an issue. But some plans are quiet interesting too.
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Old 14th July 2011, 12:13   #287
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Default re: Mobile Number Portability: Will you switch operators?

I use a Airtel prepaid number as my primary number. Every week or the other i receive a message saying that i have downloaded some Hungama Game and Rs. 10/- is being charged for that and the balance gets deducted. A couple of times i just kept quite thinking that Rs. 10/- is a small amount and i didn't have time to fight for all these things. But this has become a continous practice. Normally i retain more than 500/- in my prepaid account.

If i call the customer care, i receive a reply saying that i have downloaded a content called Hungama and the charge is correct. How many ever compliants given is not serving any purpose. Even the nodal officer sometimes does not care for any thing. Just for the purpose of superior network ,i am sticking to airtel.
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Old 14th July 2011, 12:19   #288
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Default re: Mobile Number Portability: Will you switch operators?

Quote:
Originally Posted by rki2007 View Post
I use a Airtel prepaid number as my primary number. Every week or the other i receive a message saying that i have downloaded some Hungama Game and Rs. 10/- is being charged for that and the balance gets deducted. A couple of times i just kept quite thinking that Rs. 10/- is a small amount and i didn't have time to fight for all these things. But this has become a continous practice. Normally i retain more than 500/- in my prepaid account.

If i call the customer care, i receive a reply saying that i have downloaded a content called Hungama and the charge is correct. How many ever compliants given is not serving any purpose. Even the nodal officer sometimes does not care for any thing. Just for the purpose of superior network ,i am sticking to airtel.
you're not alone. i've a postpaid connection and i sometimes (randomly) get messages saying i've been charged 99/- for downloading some games and stuff, which i hadn't. raised a complaint and they reversed the charges.

maybe they're harassing you because you're a prepaid customer.

Airtel has changed. they don't care anymore. their customer care is like that of BSNL!

also, if you complain too much they'll blacklist you. next time you call them and try to transfer the call to the customer care executive, your call will automatically disconnect. anybody experience this? i have.

Last edited by IronH4WK : 14th July 2011 at 12:21.
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Old 14th July 2011, 12:26   #289
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Default re: Mobile Number Portability: Will you switch operators?

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Originally Posted by IronH4WK View Post
you're not alone. i've a postpaid connection and i sometimes (randomly) get messages saying i've been charged 99/- for downloading some games and stuff, which i hadn't. raised a complaint and they reversed the charges.

maybe they're harassing you because you're a prepaid customer.

Airtel has changed. they don't care anymore. their customer care is like that of BSNL!

also, if you complain too much they'll blacklist you. next time you call them and try to transfer the call to the customer care executive, your call will automatically disconnect. anybody experience this? i have.

I had called them before half an hour blasted them and finally got Rs. 20/- credited back to my account.Now i remember sometime back i was receiving messages saying that some service is activated through Airtel live and Rs. 30/- per month is deducted.God only knows how much money i have lost by all these self activated things.

As far a s BSNL is concerned, agree that the customer service is bad , but they do not do all these foul plays. As far the charges and fees are concerned BSNL is very straight forward. Very long back i use to face these kinda problems with Hutch but Voadfone now is good and Aircel which i am using is really very good.

This black list thing is true actually. When i was giving back to back compliants on some issues a couple of months back with Airtel, i was not able to get connected with the Customer care at all. The option to talk to the executive was itself missing in the IVR and was wondering what the issue was. Now i understand!!!!!

Last edited by rki2007 : 14th July 2011 at 12:31.
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Old 14th July 2011, 12:44   #290
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Default re: Mobile Number Portability: Will you switch operators?

Quote:
Originally Posted by IronH4WK View Post
Airtel has changed. they don't care anymore. their customer care is like that of BSNL!
I WAS a ScareTel/AirHell customer for 3 months, and I know almost all their dirty tricks. Don't call the BSNL customer-care bad, they're angels compared to the crooks that these AirHell/ScareTel are.

Quote:
Originally Posted by rki2007 View Post
As far a s BSNL is concerned, agree that the customer service is bad , but they do not do all these foul plays. As far the charges and fees are concerned BSNL is very straight forward. Very long back i use to face these kinda problems with Hutch but Voadfone now is good and Aircel which i am using is really very good.
+1 to that. You're spot on target

Quote:
also, if you complain too much they'll blacklist you. next time you call them and try to transfer the call to the customer care executive, your call will automatically disconnect. anybody experience this? i have.
Oh yeah, I know that. If you call 198, you might not even get to the IVRS. Instead, if you dial 121 to register a complaint, you MAY get past the IVRS (this is a very nascent probability however) and the first human being that you speak to, will keep you on hold for quite some time until you finally get to tell them what exactly your problem is - and once you're finished speaking, the call will get disconnected. 121 is charged, 198 is free.

Last edited by silversteed : 14th July 2011 at 12:45.
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Old 14th July 2011, 15:36   #291
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Default re: Mobile Number Portability: Will you switch operators?

After six months I am still on the same old lot. BSNL for GSM and Reliance for CDMA. Let us face it, these two have the biggest networks in India. Also, now I have an htc Droid Incredible 2 which can take a GSM SIM and you can switch at will. So if the need arises I can always change. As for going abroad Matrix is far cheaper than any roaming.

Also, the Guru's tell me that in GSM 900MHz is much better than 1800MHz for building penetration, though no as good for 3G. So in any case locally I have the choice between BSNL and Vodafone.
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Old 14th July 2011, 16:44   #292
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Default re: Mobile Number Portability: Will you switch operators?

Based on my experience, BSNL is good. No activation will ever happen without your specific request. Only problem is the tariff, but with free incoming during roaming there is nothing to complain. Also the 3G coverage is very good.

Customer care always gets connected to. And you can talk to a person. Although they would not have the complete information.

Airtel - I could not connect to customer care after I made a couple of calls. Same with Idea. So the blacklisting process may exist in reality. Recently Tata docomo is also following the same route.

However, quality of customer care of BSNL is not good.

Vodafone - there is no complaint for one number, but for another number, services get activated at random, although the customer care executives and/or the nodal officer usually reverses the charges on complaint. Except for few executives, usually the quality of customer care is good.

Aircel - Quality of customer care is not good.

Last edited by sumannandy : 14th July 2011 at 16:45.
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Old 14th July 2011, 22:35   #293
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Default Maximum irrir=tation sponsered by Airtel

In the morning i gave a compliant for self activated application and demanded to credit back the amount. They did it.

Evening again i find that Hello tunes is being activated and Rs. 35/- is being charged for the same. Seriously do not understand what is wrong with Airtel. How many complaints to give.
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Old 14th July 2011, 23:24   #294
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Default re: Mobile Number Portability: Will you switch operators?

I was quite happy with my Reliance CDMA connection;reasonable tariff plans, good connectivity & my Nokia 3105 was giving me good service.My requirements are quite adequately met by a basic phone so I was content, inspite of the intermittent prodding by my son to become more uptodate & buy a smart phone.
Then, on the 4th inst, the phone went bad, it could'nt catch the network tho it kkept on trying.
A mobile repair guy advised against repairs since the IC had gone bad & a new one would'nt be available.
So I've picked up a Nokia X1-01, again a good , basic phone & have applied for porting my No. to Airtel, which has by far the best network in Delhi.
So yes, I'm porting out of my old service provider but only because good, basic Nokia CDMA handsets are no longer available.
But , reading the experiences of members with Airtel, I'm half inclined to pick up an Aircel sim too; they have the best tariff plans, their network is quite good & my new phone is dual sim capable.
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Old 15th July 2011, 09:03   #295
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Default re: Mobile Number Portability: Will you switch operators?

Quote:
Originally Posted by Kamal View Post
I was quite happy with my Reliance CDMA connection;reasonable tariff plans, good connectivity & my Nokia 3105 was giving me good service.My requirements are quite adequately met by a basic phone so I was content, inspite of the intermittent prodding by my son to become more uptodate & buy a smart phone.
Then, on the 4th inst, the phone went bad, it could'nt catch the network tho it kkept on trying.
A mobile repair guy advised against repairs since the IC had gone bad & a new one would'nt be available.
So I've picked up a Nokia X1-01, again a good , basic phone & have applied for porting my No. to Airtel, which has by far the best network in Delhi.
So yes, I'm porting out of my old service provider but only because good, basic Nokia CDMA handsets are no longer available.
But , reading the experiences of members with Airtel, I'm half inclined to pick up an Aircel sim too; they have the best tariff plans, their network is quite good & my new phone is dual sim capable.
I was also using the Reliance CDMA for about 4 years and recently before a year my LG mobile purchased from reliance got damaged. I had no compliants with the network. Now i have Reliance GSM which is not as good as CDMA, but not bad.

I am using Aircel since last year. It has almost become my primary calling sim. I strongly suggest you to port to Aircel.You will not repent.

Airtel stay on top for quality network. But the level of torchure by them is also on top of all other networks. Something or the other foul play is always their go. Atleast for me.

Out of topic-Please Pardon me --By the way how is X1-01, when talking over sim 1, if a call is received in sim2 will it show as not reachable.

Last edited by rki2007 : 15th July 2011 at 09:11.
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Old 15th July 2011, 09:10   #296
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Default re: Mobile Number Portability: Will you switch operators?

I'm using Idea postpaid connection for the last 5-6 yrs and i felt it is pretty ok.They now have a good online facility.Haven't got much complaints.Oh yes they don't have a good signal in office so is vodaphone and aritel as per my friends .I'm using an old plan which have better rates.I have thought of porting to BSNL but running around BSNL office and CSC is a mess. so just pushing this along.
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Old 15th July 2011, 14:18   #297
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Default re: Mobile Number Portability: Will you switch operators?

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Originally Posted by bullboy View Post
I'm using Idea postpaid connection for the last 5-6 yrs and i felt it is pretty ok.They now have a good online facility.Haven't got much complaints.Oh yes they don't have a good signal in office so is vodaphone and aritel as per my friends .I'm using an old plan which have better rates.I have thought of porting to BSNL but running around BSNL office and CSC is a mess. so just pushing this along.

That is where BSNL losses the game. Approching them is a difficult task. The BSNL teams are very much untrained and knowledgeless, especially the broadband people. I have experienced this with my old BSNL number. Plus too many formalities are involved in the process of getting a connection.

In terms of worthiness and quality BSNL is good.

These private players somehow dominate BSNL. I have heard a news and do not know how true is this. The news is that the Telecom Ministers and the ministry gets paid for not competing with the private players.
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Old 15th July 2011, 14:46   #298
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Default re: Mobile Number Portability: Will you switch operators?

@kamal and @rki2007 I wish you had looked at the Galaxy Pop CDMA (Reliance does not talk of it since it is from the market), Android at under 10k. I bet you would not have moved. It is a OMH handset with the possibility of activating EVDO etc. I have been with them since the original DAPO and have moved through the Samsung (whatever it was), LG (colour, which I did not like), Nokia (3120/5), Nokia 6275 (OMH again), Blackberry 8330, Samsung Epic 4G and now htc Incredible 2 (dual CDMA/GSM selectable). The last three in only 18 months. I have just given my 6275 for sale.
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Old 15th July 2011, 17:30   #299
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Quote:
Originally Posted by rki2007 View Post
"...Out of topic-Please Pardon me --By the way how is X1-01, when talking over sim 1, if a call is received in sim2 will it show as not reachable.
I'm using it only with one sim-Aircel-at the moment, so can't comment on how it will behave in that kind of situation.
Once I get my other sim activated by Airtel, I'll check this issue out & post comments.
Re porting to Aircel, its too late now-24hrs + have passed since I submitted my porting appln.
In case I face any issues with Airtel, I'll port out after the mandatory 90 days.

Quote:
Originally Posted by sgiitk View Post
@kamal and @rki2007 I wish you had looked at the Galaxy Pop CDMA (Reliance does not talk of it since it is from the market), Android at under 10k. I bet you would not have moved. It is a OMH handset with the possibility of activating EVDO etc. I have been with them since the original DAPO and have moved through the Samsung (whatever it was), LG (colour, which I did not like), Nokia (3120/5), Nokia 6275 (OMH again), Blackberry 8330, Samsung Epic 4G and now htc Incredible 2 (dual CDMA/GSM selectable). The last three in only 18 months. I have just given my 6275 for sale.
Sgiitk,actually I'm a very basic functions user of a mobile phone therefore I was looking at a replacement handset costing upto Rs2k-2.5k, and there were'nt any decent ones in the Reliance WW outlet I visited.
I've had pretty terrible issues with basic sets from LG/Samsung that Reliance had supplied along with the connection.In the area where I live their network is'nt very strong & I found that only Nokia handsets could capture the signal comfortably.
Also, Reliance GSM network is pretty atrocious here, worse than even MTNL, so that wasn't an option either.
Hence the decision to port out.

Last edited by Jaggu : 15th July 2011 at 19:26. Reason: Back to back posts, please use Multi Quote (Quote+) instead. Thanks
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Old 15th July 2011, 22:34   #300
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Default re: Mobile Number Portability: Will you switch operators?

Quote:
Originally Posted by Kamal View Post
I'm using it only with one sim-Aircel-at the moment, so can't comment on how it will behave in that kind of situation.
Once I get my other sim activated by Airtel, I'll check this issue out & post comments.
Re porting to Aircel, its too late now-24hrs + have passed since I submitted my porting appln.
In case I face any issues with Airtel, I'll port out after the mandatory 90 days.


Sgiitk,actually I'm a very basic functions user of a mobile phone therefore I was looking at a replacement handset costing upto Rs2k-2.5k, and there were'nt any decent ones in the Reliance WW outlet I visited.
I've had pretty terrible issues with basic sets from LG/Samsung that Reliance had supplied along with the connection.In the area where I live their network is'nt very strong & I found that only Nokia handsets could capture the signal comfortably.
Also, Reliance GSM network is pretty atrocious here, worse than even MTNL, so that wasn't an option either.
Hence the decision to port out.

@Kamal - Yes, i have found out how X1-01 exactly works. In one of the websites i saw a comment saying that if sim 1 is in the calling mode then if a call is received in sim2 then, it says that the caller is on another line and pushes to the waiting mode. This is one good technology.
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