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Old 22nd March 2013, 01:11   #4336
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Default Re: Blackberry Phones and Services in India

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Originally Posted by mobike008 View Post
From the last 3-4 days, I am seeing a weird issue in my phone (9810).

Even when there is no unread email and email icon shows on the top of the screen when iam in any other application other than the email, homescreen and camera.

I rebooted but, unread email icon still shows up on top when iam in an app. I checked the messages icon and even there it doesnt show up.

What could be causing this? Remedy?
Hi,

Open Messages and press U which will lead to unread message/email.

Hope it helps.
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Old 22nd March 2013, 08:26   #4337
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Default Re: Blackberry Phones and Services in India

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Open Messages and press U which will lead to unread message/email.
I think you didnt read my previous message completely. When iam in email/messages the "unread icon" doesnt show up

Did the search in messages using U already it says no unread messages

But, when i open other app for e.g :- Facebook or Times of India. The message icon show up on top as long as iam in that app, When i close the app, the icon disappears

Looks to me like a "Ghost Icon"
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Old 22nd March 2013, 10:13   #4338
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Default Re: Blackberry Phones and Services in India

Looks like a firmware upgrade is due for you mobike.
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Old 22nd March 2013, 11:07   #4339
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Default Re: Blackberry Phones and Services in India

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Originally Posted by mobike008 View Post
I think you didnt read my previous message completely. When iam in email/messages the "unread icon" doesnt show up

Did the search in messages using U already it says no unread messages

But, when i open other app for e.g :- Facebook or Times of India. The message icon show up on top as long as iam in that app, When i close the app, the icon disappears

Looks to me like a "Ghost Icon"
Maybe this might help,

http://www.blackberryforums.com/rim-...e-remains.html
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Old 22nd March 2013, 23:16   #4340
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Default Re: Blackberry Phones and Services in India

Well guys, My friend who is using a curve 9360 since a year, is facing serious battery drain on her phone. She losses about 90-95% of battery withing 3 hours, without any heavy usage.

What could be the issue ? Battery gone ?

Last edited by sameerg001 : 22nd March 2013 at 23:17.
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Old 22nd March 2013, 23:28   #4341
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Default Re: Blackberry Phones and Services in India

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Well guys, My friend who is using a curve 9360 since a year, is facing serious battery drain on her phone. She losses about 90-95% of battery withing 3 hours, without any heavy usage.

What could be the issue ? Battery gone ?

A faulty battery could be the issue.

If its only been an year then send it back to the BB service center. They honor the warranty pretty well.
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Old 22nd March 2013, 23:32   #4342
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Default Re: Blackberry Phones and Services in India

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A faulty battery could be the issue.

If its only been an year then send it back to the BB service center. They honor the warranty pretty well.
Well, the phone completed its anniversary today and she told me the problem today itself , Otherwise i would have suggested her the same.

Anyways, Will search around for new battery, Any idea about cost ?
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Old 22nd March 2013, 23:45   #4343
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Default Re: Blackberry Phones and Services in India

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Well, the phone completed its anniversary today and she told me the problem today itself , Otherwise i would have suggested her the same.

Anyways, Will search around for new battery, Any idea about cost ?
Oh that is indeed sad, however still give it a try.

My friend's phone had completed 18 months and a week after that he decided to visit the service center. He did make up a story about being out of station and hence was not able to give the phone for repairs. The service center guy's apparently obliged and repaired his phone for free

If that doesn't work out then on flipkart the battery for 9360 is available for around 2k, however on ebay the same are available in the price range of 700-1k.
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Old 23rd March 2013, 00:52   #4344
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Originally Posted by sameerg001 View Post

Well, the phone completed its anniversary today and she told me the problem today itself , Otherwise i would have suggested her the same.

Anyways, Will search around for new battery, Any idea about cost ?
Usually the warranty on battery and accessories is six months. But that's when all other manufacturers offer a one year warranty on handsets. Since BlackBerry offers eighteen months, let's hope they replace the battery under warranty too!
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Old 23rd March 2013, 09:52   #4345
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Originally Posted by Enigmatic View Post

Oh that is indeed sad, however still give it a try.

My friend's phone had completed 18 months and a week after that he decided to visit the service center. He did make up a story about being out of station and hence was not able to give the phone for repairs. The service center guy's apparently obliged and repaired his phone for free

If that doesn't work out then on flipkart the battery for 9360 is available for around 2k, however on ebay the same are available in the price range of 700-1k.
Thanks a lot for the help


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Usually the warranty on battery and accessories is six months. But that's when all other manufacturers offer a one year warranty on handsets. Since BlackBerry offers eighteen months, let's hope they replace the battery under warranty too!
Blackberry offers 18 months for battery, are you sure ??
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Old 23rd March 2013, 11:02   #4346
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Blackberry offers 18 months for battery, are you sure ??
No. Read my post again. I said BlackBerry offers eighteen months warranty on phones as against twelve months by other manufacturers. So maybe they offer one year on battery as against six months by others
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Old 25th March 2013, 17:52   #4347
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Default Re: Blackberry Phones and Services in India

Quote:
Originally Posted by sameerg001 View Post
Well guys, My friend who is using a curve 9360 since a year, is facing serious battery drain on her phone. She losses about 90-95% of battery withing 3 hours, without any heavy usage.

What could be the issue ? Battery gone ?
Hi,
9360s are known for their weak battery life.Mine does last max four hours (especially while travelling-email/BBM/Whatsapp/Music/1-2 phone calls max).Try upgrading the firmware to the latest, I did observe a battery life improvement compared to the previous versions.If that doesnt work, try replacing the battery.
Current OS verion I am on is v 7.1.0.794
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Old 25th March 2013, 22:43   #4348
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Default Re: Blackberry Phones and Services in India

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Originally Posted by kicha View Post
Hi,
9360s are known for their weak battery life.Mine does last max four hours (especially while travelling-email/BBM/Whatsapp/Music/1-2 phone calls max).Try upgrading the firmware to the latest, I did observe a battery life improvement compared to the previous versions.If that doesnt work, try replacing the battery.
Current OS verion I am on is v 7.1.0.794
Thanks, I'll convey the message. But in this case, battery runs out in 3 hrs, on standby itself, Probably battery is gone.

I did inquired at few shops today, original bb battery for 9360 is around 1000/- bucks.
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Old 28th March 2013, 10:43   #4349
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Default Re: Blackberry Phones and Services in India

So anyone using the Z10?

Getting feedback from customers that mail is slow unlike previous BBs and that it does not have genuine push mail support. People upgrading from previous gen BBs are feeling the difference and are a disappointed lot [my father in law for one!]

Been trawling bb and cb forums regarding this and there seem to be a lot of questions posted but no official responses:

One reply was to:
"Delete Account and add in again but Before even entering email address scroll down and choose advanced, then choose Exchange Active Sync. Then use m.google.com for server address."

Weird.
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Old 29th March 2013, 15:43   #4350
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Default Re: Blackberry Phones and Services in India

BB sold 1 million Z10 in < 60 days

Apart from above, they received an order from a single customer ( actually a distributor) for 1 million Z10 handsets

http://www.huffingtonpost.ca/2013/03...n_2869578.html

Way to go BB !!!
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