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Old 19th June 2015, 16:10   #76
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Default Re: Avenue Nissan, Chennai damages 6-month old Sunny sent for service. EDIT: New Car replacement!

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Originally Posted by GTO View Post
GOOD NEWS

Thanks to Joshguy for the latest update!

*My friend has got confirmation from Nissan that they will replace it with a brand new car.*
Workshops will have "workplace accident insurance" isnt? Can't Avenue claim the damages from their insurance, if they have one??

Last edited by GTO : 20th June 2015 at 10:00. Reason: Quoted post
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Old 20th June 2015, 10:27   #77
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Default Re: Avenue Nissan, Chennai damages 6-month old Sunny sent for service. EDIT: New Car replacement!

From Team-BHP's FB page:

The owner comments -

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Avenue Nissan has promised for a Brand new car as a replacement smile emoticon .. Thanks friends for all your support in the much needed time...Special thanks to Team-BHP.comand Nissan for your involvement & Support in resolving the issue. Once received will post the new car Pics.
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Old 20th June 2015, 13:47   #78
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Default Re: Avenue Nissan, Chennai damages 6-month old Sunny sent for service. EDIT: New Car replacement!

This is really super duper of Nissan! A big thumb's up!

Hope this sets a good precedence of dealers and manufacturers working together with customers, to resolve serious issues amicably. Am very impressed with Nissan.
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Old 20th June 2015, 16:24   #79
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Default Re: Avenue Nissan, Chennai damages 6-month old Sunny sent for service. EDIT: New Car replacement!

Wow! Great decision by Nissan! The respect for the company has gone a good few notches higher.
My best wishes to the owner of the car. Great customer service has saved him (& the co. too) a lot of hassles. Just wish both a great road ahead.

Regards,
Saket.
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Old 20th June 2015, 19:31   #80
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Good to know the issue got resolvedin a customer friendly manner. Great customer service by Nissan, indeed the respect for the company has gone up.
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Old 20th June 2015, 20:01   #81
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This was much deserved by the OP saved him a lot of harassment. Hats off to Nissan for taking a good decision. The respect for the company indeed got higher. Learning for other car manufacturers too.
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