Go Back   Team-BHP > BHP India > Team-BHP Reviews > Indian Car Dealerships


Reply
 
Thread Tools Search this Thread
Old 30th July 2015, 10:42   #1
BHPian
 
AkMar's Avatar
 
Join Date: Apr 2007
Location: Mumbai
Posts: 888
Thanked: 1,286 Times
Default Satyam Ford: New Ford dealership in Thane

Hello all,

Thane is set to have a new Ford dealership, Satyam Ford. Work is still in progress. I expect it to be operational in a month or so, just in time for Aspire launch. I have been seeing the work in progress for the last 3-4 weeks.

There are two locations, one is at Majiwada and another near Patlipada both facilities are on Ghodbunder Road. It is quite likely that one of them will be a showroom and other would be service center. Till date I have not seen any signs to determine which will be showroom, and which will be the service center.

Today, the Majiwada facility has got a signboard of Certified used cars as well.

Last edited by AkMar : 30th July 2015 at 10:47. Reason: Added a point
AkMar is offline   (2) Thanks Reply With Quote
Old 3rd August 2015, 08:23   #2
Senior - BHPian
 
ghodlur's Avatar
 
Join Date: Sep 2009
Location: Thane
Posts: 5,041
Thanked: 2,086 Times
Smile Re: Satyam Ford: New Ford dealership in Thane

Quote:
Originally Posted by AkMar View Post
There are two locations, one is at Majiwada and another near Patlipada both facilities are on Ghodbunder Road. It is quite likely that one of them will be a showroom and other would be service center.
Today, the Majiwada facility has got a signboard of Certified used cars as well.
Thats some good news for the Ford customers in Thane who otherwise were deprived of the services when Shreeji Ford was declared unauthorized by Ford. Where is Majiwada is the new facility coming up? Patlipada I know, its on the service lane at the start of the Patlipada flyover where earlier there was a buffalo shed.

It seems Shreeji Ford which was a part of Balaji group (which also owns Tata & Fiat dealership) are in the plans for acquiring GM dealership. Sorry for going OT.
ghodlur is offline   Reply With Quote
Old 3rd August 2015, 11:04   #3
BHPian
 
AkMar's Avatar
 
Join Date: Apr 2007
Location: Mumbai
Posts: 888
Thanked: 1,286 Times
Default Re: Satyam Ford: New Ford dealership in Thane

Quote:
Originally Posted by ghodlur View Post
Where is Majiwada is the new facility coming up?
It is coming up on the corner of the turn to Pokhran road number 2 from Ghodbunder road.
AkMar is offline   Reply With Quote
Old 3rd August 2015, 11:09   #4
Senior - BHPian
 
ghodlur's Avatar
 
Join Date: Sep 2009
Location: Thane
Posts: 5,041
Thanked: 2,086 Times
Question Re: Satyam Ford: New Ford dealership in Thane

Quote:
Originally Posted by AkMar View Post
It is coming up on the corner of the turn to Pokhran road number 2 from Ghodbunder road.
Is it at the same place as the earlier SC Chevrolet workshop? If yes, then where is the GM workshop moving to?
ghodlur is offline   Reply With Quote
Old 3rd August 2015, 19:03   #5
BHPian
 
AkMar's Avatar
 
Join Date: Apr 2007
Location: Mumbai
Posts: 888
Thanked: 1,286 Times
Default Re: Satyam Ford: New Ford dealership in Thane

Quote:
Originally Posted by ghodlur View Post
Is it at the same place as the earlier SC Chevrolet workshop? If yes, then where is the GM workshop moving to?
Honestly speaking, I am unaware of the location of SC Chevrolet workshop. However, I am attaching a screenshot of Google Maps to show the location. The facility is at the location circled in grey.
Attached Thumbnails
Satyam Ford: New Ford dealership in Thane-untitled.png  

AkMar is offline   (1) Thanks Reply With Quote
Old 12th August 2015, 11:19   #6
BHPian
 
AkMar's Avatar
 
Join Date: Apr 2007
Location: Mumbai
Posts: 888
Thanked: 1,286 Times
Default Re: Satyam Ford: New Ford dealership in Thane

Patlipada facility is their showroom. It seemed to be opened today - in time for Aspire launch as I said earlier. I could spot an Ecosport and a white Aspire on display. Near the showroom entrance there was a banner announcing that bookings for Aspire are now open.
AkMar is offline   Reply With Quote
Old 31st August 2015, 15:40   #7
BHPian
 
Join Date: Jan 2008
Location: Mumbai
Posts: 144
Thanked: 102 Times
Default Re: Satyam Ford: New Ford dealership in Thane

Quote:
Originally Posted by ghodlur View Post
Is it at the same place as the earlier SC Chevrolet workshop? If yes, then where is the GM workshop moving to?
It is at the same place where earlier there was a used car showroom (I think sterling), just before taking a left turn for Oswal Park. Its a tiny showroom
Prafful_Rathod is offline   Reply With Quote
Old 4th June 2016, 10:47   #8
BHPian
 
VikrantD's Avatar
 
Join Date: Aug 2010
Location: Thane
Posts: 90
Thanked: 11 Times
Default Re: Satyam Ford: New Ford dealership in Thane

This service center is very good. I have giving my Figo for servicing on two occasions and I have been very satisfied. The service advisors are good and they do listen to the customers.

Location: https://www.google.co.in/maps/place/...2.969797?hl=en
VikrantD is offline   Reply With Quote
Old 19th December 2016, 13:20   #9
BHPian
 
RM2488's Avatar
 
Join Date: Jun 2012
Location: Thane
Posts: 170
Thanked: 117 Times
Default Re: Satyam Ford: New Ford dealership in Thane

Hi
I have had numerous bad experiences here. The workmanship is shoddy and they are pretty much out to take you for a bad ride. They hand out appointments for a number of cars that they cannot service and deliver on time. Their technicians are not properly trained and mess up the work. But the management is worse and do not take responsibility for their mistake.
Case in point: my experience yesterday.
1. I ask for an appointment... and reach there before time at 11.30.
2. The work on the car actually starts only at 3 PM.
3. At 6 PM the service advisor asks if he can deliver the car a day later. I refuse. They finish half the work and bill me for the same. I dispute nothing except for a 700 rupee nut that they had broken due to improper removal practices which they finally do not charge me for. Final bill: 28.1 k for a new engine mount and 2 shock ups.
4. The technician does not fix the coolant reservoir cap properly and I miss it. The coolant boils over and is emptied on the way home.
5. The next day I ask them to fix it, or I would fix it myself if they are again going to charge me for their mistake. They ask me to come over by filling up with water in the meantime.
6. They decide to charge me for the coolant since the coolant I had been using was not the ford specified coolant. I leave without getting anything done.

Moral of the story: If the service center, through their own mistake, breaks anything that is not Ford standard, you pay for the replacement. My stereo isn't the standard Ford supplied one. So if their technician breaks my expensive Blaupunkt stereo, I should expect to replace it with a standard Ford stereo by paying for the same. If they break your non standard wiper blades, pay for the Ford supplied ones. How is this fair? This is nothing short of fraud... will not be going back to Satyam Ford again. Wasted one and a half day here and missed business meetings. Very bad business practices just to make a quick buck at the customer's expense.
RM2488 is offline   Reply With Quote
Old 23rd December 2016, 13:16   #10
BHPian
 
RM2488's Avatar
 
Join Date: Jun 2012
Location: Thane
Posts: 170
Thanked: 117 Times
Default Re: Satyam Ford: New Ford dealership in Thane

UPDATE:

Escalated the matter to Ford India and got it fixed. Ford India was very helpful while the service center did not even apologise. They still tried to charge me for the fix (by first suggesting that I get some other parts replaced- which originally I had asked them to on day one but now I no longer wanted to get it done) and then building the job card to show that the fix was to be paid for by me (again! ). I asked them to clear it up before signing anything and suggested I would have a word with Ford India again if there was any confusion. Then they fixed it reluctantly. Overall, not a pleasant experience.

Navneet Motors (Maruti Suzuki SS) actually sends technicians to your place to fix up things they missed. Satyam Ford expects you to show up over and over and pay for their mistakes.
RM2488 is offline   Reply With Quote
Old 29th July 2017, 16:43   #11
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 47,748
Thanked: 89,394 Times
Default Re: Satyam Ford: New Ford dealership in Thane

Big thanks to Janak J for sharing!

Quote:
I would like to share some information regarding the closure of Ford's showroom on Ghodbunder road. It seems they have packed their bags overnight; since last week I have observed that there is no activity in the showroom. All the hoardings have been removed and no cars are parked in the service lane.
GTO is offline   (2) Thanks Reply With Quote
Old 4th September 2017, 21:15   #12
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 47,748
Thanked: 89,394 Times
Default Re: Satyam Ford: New Ford dealership in Thane

Quote:
Originally Posted by GTO View Post
Big thanks to Janak J for sharing!
Janak sends in this followup email. Looks like they are back in business:

Quote:
The showroom has started working at the same place, seems like it was closed for some interior work.
GTO is offline   (2) Thanks Reply With Quote
Old 5th September 2017, 10:17   #13
BHPian
 
AkMar's Avatar
 
Join Date: Apr 2007
Location: Mumbai
Posts: 888
Thanked: 1,286 Times
Default Re: Satyam Ford: New Ford dealership in Thane

In other slightly off topic news, Ford has got another dealership in Runwal greens building, Mulund. The new showroom, Hare Krishna Ford, seems to be owned by the same group which has a Maruti Suzuki showroom a few hundred metres away. I feel this is good news for Ford owners along Central railway line as this showroom is backed by a group experienced in running car dealerships. Somehow it gives a feeling that it will be a more stable dealership (less chance of shutting down).
AkMar is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Satyam Chairman and MD Resigns crn12 Gadgets, Computers & Software 488 4th November 2011 13:33
Lunch Meet - Thane - Kashid - Thane egangsta The Team-BHP Meet Section 427 16th February 2011 15:24
Thane - Pune - Kolhapur - Goa - Thane vij4all Travelogues 17 30th August 2010 18:51
Ramalinga Raju Resigned? - Satyam's books Inflated? kb100 Shifting gears 1 7th January 2009 16:34
Thane - Goa - Thane - An Idyllic Run ! Guderian Travelogues 9 15th April 2008 12:03


All times are GMT +5.5. The time now is 15:49.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks