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View Poll Results: How has your Cars24 experience been?
Positive 4 12.50%
Neutral 8 25.00%
Negative 20 62.50%
Voters: 32. You may not vote on this poll

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Old 9th November 2017, 11:48   #76
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Question Re: Experience: Selling my car to Cars24.com

Reading the owners selling experiences on this thread, I realized that the feeling is mixed, rather negative as seen on the poll results. One thing which constantly pesters me is the actual transfer of the RC and the Insurance ownership. I have never been a fan of selling a car to dealers as I myself have sold 2 cars to known acquaintances which made the transfer process assured and smooth.

Submitting the Form 29,30, delivery note & Insurance paper is one thing but handing over original RC is what troubles me. It is a known fact that unless the ownership transfer happens, the responsibility of the car still lies with the original owner. Same goes to the Insurance also. Having that liability over one self till the website or used car dealer finds an owner for the car is one thing I cannot live with. There have been numerous instances where the cars have been known to indulge in illegal activities when the ownership transfer is pending and original owners have been questioned regarding the same.

So a question to all BHPians who sold their car on the websites/used car dealers, how does one ensure the liability is dealt with?

Mods: If this topic is irrelevant to the thread subject, please feel free to move to an appropriate thread or delete the post.
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Old 10th November 2017, 13:00   #77
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Default Re: Experience: Selling my car to Cars24.com

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Originally Posted by KiloAlpha View Post
Cars will be held by cars24.com until the buyer completes RTO transfer formalities and pays them. So, NK gave me some reassurance that in the period of time that a dealer holds a car still technically registered to me but being used by the dealer, has reduced risk. Not sure how this works.
It will be interesting to know what are the legal implications during the time interval when the car having been sold off but RC still in the name of the seller and the car meets with an accident. How is the seller protected here?
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Old 10th November 2017, 13:22   #78
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Default Re: Experience: Selling my car to Cars24.com

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Originally Posted by skchettry View Post
It will be interesting to know what are the legal implications during the time interval when the car having been sold off but RC still in the name of the seller and the car meets with an accident. How is the seller protected here?
I got a signed and stamped document that the car has been handed over to cars24
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Old 6th January 2018, 22:38   #79
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Smile Re: Experience: Selling my car to Cars24.com

Taking a cue from here, i visited them today here in Bangalore with my 7yr old Fiat Grande Punto 1.3 MJD Active. The car is HR registered and road-tax paid here. The car has clocked 113,000 kms so far. It still is a great drive, but with a larger family we are planning for a bigger car.

Since the time I bought this car, mom moved in with me, I got married & now blessed with two lovely kids. So, planning for a Hexa!

Now, when I reached there today and had a discussion with the guys was really disappointed with the offer. At best, it would be 1.5Lakhs.

Wanted to check, if the prices offered by them are typically lower or it can be negotiated further?
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Old 6th January 2018, 23:08   #80
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Default Re: Experience: Selling my car to Cars24.com

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Originally Posted by Thumping Soul View Post
Now, when I reached there today and had a discussion with the guys was really disappointed with the offer. At best, it would be 1.5Lakhs.

Wanted to check, if the prices offered by them are typically lower or it can be negotiated further?
Was your car put up for auction? Who gave you the offer?

Everything is negotiable but in the case of Cars24, they will offer to put your car up for auction again to see if they get a higher bid. This is your only hope to get a better price.

How much are you expecting really? From my point of view, dealers might shy away from bidding on your car because
1. It's a Fiat
2. High running
3. Variant, if it's base

Dealers bid for cars that will be a quick flip for them. Otherwise it adds up to their inventory and hence costs. So, this affects the final offer you get.

I'm just presenting facts from my experience with them. No offence meant.
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Old 7th January 2018, 09:58   #81
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Default Re: Experience: Selling my car to Cars24.com

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Originally Posted by ashishy View Post
Was your car put up for auction? Who gave you the offer?

Everything is negotiable but in the case of Cars24, they will offer to put your car up for auction again to see if they get a higher bid. This is your only hope to get a better price.

How much are you expecting really? From my point of view, dealers might shy away from bidding on your car because
1. It's a Fiat
2. High running
3. Variant, if it's base

Dealers bid for cars that will be a quick flip for them. Otherwise it adds up to their inventory and hence costs. So, this affects the final offer you get.

I'm just presenting facts from my experience with them. No offence meant.
First of all, there's nothing to be offended about! You presented the facts very objectively.

Well, yeah. My car ticks all those boxes - Lowest Variant, High Running (1lakh km+) & its a Fiat.

No they haven't put it for auction yet. I refused to go further with the process when they quoted the possible offer.

I'm a novice at this, but i was expecting somewhere around 1.8 - 2lakhs for it. I'm now contemplating going the Olx route.
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Old 7th January 2018, 10:26   #82
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Default Re: Experience: Selling my car to Cars24.com

Quote:
Originally Posted by Thumping Soul View Post
First of all, there's nothing to be offended about! You presented the facts very objectively.

Well, yeah. My car ticks all those boxes - Lowest Variant, High Running (1lakh km+) & its a Fiat.

No they haven't put it for auction yet. I refused to go further with the process when they quoted the possible offer.

I'm a novice at this, but i was expecting somewhere around 1.8 - 2lakhs for it. I'm now contemplating going the Olx route.
Nothing can beat selling by yourself using olx/Tbhp/quickr if you have patience and time

I personally went to Cars24 twice just because I did not want to spend time and energy. They are hassle free, quick and transparent but yes, the offer can be depressing. My good condition palio went for 18k only, but I was not happy with quotes from dealers either and classified response was negligible.
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Old 7th January 2018, 10:32   #83
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Default Re: Experience: Selling my car to Cars24.com

Quote:
Originally Posted by skchettry View Post
It will be interesting to know what are the legal implications during the time interval when the car having been sold off but RC still in the name of the seller and the car meets with an accident. How is the seller protected here?
The seller has a protection only if CC is issued for a change of ownership. It is a clearance certificate to be provided by the first owner to the new owner subject to verification by the RTO. Generally, it takes 2 weeks in Bangalore if there is no vehicle loan. If there is a vehicle loan, you have to get the HP cancellation first and then approach for CC. I went through this rare and unique scenario in 2016, luckily the CC was issued 2 days before the accident. The second owner did not get the insurance and had to pay from his pocket.
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Old 13th January 2018, 17:12   #84
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Default Re: Experience: Selling my car to Cars24.com

Today used cars24 service to sell my skoda superb. I was appreciative of the process followed and the speed at which it was done. I reached their office at 1:00pm and at 4:45pm the entire sale amount was credited to my account.

There was one point i did not like and perhaps they need to improve on. When the auction was over the person coordinating with me said that the price the auction closed was 3.60 and that there was a deduction of 1000 and i would get 3.59. I agreed to that then when the final documents were being signed, there was one document i singed for the payment of 1000 Rs. but in the summary document, the final bid price was shown as 3.65 and amount to be paid was 3.59. When i asked about it, he said that it was because it was an outstation bid (from pune) and that 5000 was a deduction for outstation transfer charges and he had missed the outstation part earlier. I did not see any documentation on this.

So net net an ok experience i guess and i would still go to them simple for the convinience of the entire process.

I had also used the service of Indiabluebook aka mahindra first choice and was disappointed with their service. The best offer they made as 2.0.
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Old 8th February 2018, 07:42   #85
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Default Re: Experience: Selling my car to Cars24.com

I was just browsing the prices for my Toyota Altis 2011 model, diesel. There is a huge difference between what cars24 is quoting and what OBV/TBHP calculator is suggesting. Cars24 says around 3.8-4.3L and OBV says 6.5-7L. And I know for a fact that in this case OBV is more close to the real world figure. I am surprised that to see that they will try to low ball by this huge a margin for a Corolla Altis.
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