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|26th November 2006, 00:21||#1|
Join Date: Oct 2006
Thanked: 0 Times
Phoenix Hyundai, Mumbai: Share your experiences
Does any one have any experiences with Phoenix Hyundai at Mumbai?
I am not sure if they have other branches. But I am referring to the office located near Everad Nagar in Sion.
My experience is as below:
So my question to the team is:
- Have you interacted with Phoenix Hyundai? And if so, how has been your experience?
|26th November 2006, 11:46||#2|
Senior - BHPian
Join Date: Mar 2006
Location: Noida / Delhi
Thanked: 17 Times
Mumbaikar : i'd say cancel your booking and get your hyundai from somewhere else. If you cancel your booking they will deduct some file charges (Rs 1000) and give u back ur downpayment. There are too many dealers in the market and this sorta attitude from the dealer is totally unacceptable.
|26th November 2006, 15:36||#3|
Senior - BHPian
Join Date: Feb 2004
Thanked: 387 Times
I have had a very bad experience with Phoenix. I called them for the Tuscon and they kept me on hold and transferred the call around for 3-4 minutes. And when it was finally picked up in the sales dept. , I heard the Sales Rep who was asked to attend to my call say - Tell him Im busy and mereko is kaam mein mat phasao !!
I disconnected - redialled and blasted the lady / receptionist who had asnwered me earlier. Within 5 minutes I get a call from the very Sales Rep who was shrugging off his responsibility , with stories and excuses as to why he said that !! I asked to ensure that the phone mic was blocked when he talks rubbish and asked him get lost.
I complained to Hyundai on the website and I guess as a result of that Phoenix again called me after 5 days apologising for the incident and asking me to give them one chance. Again I asked them to get lost.
So if there is any thing you feel negative , just walk away from Phoenix
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