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Old 29th November 2017, 11:26   #16
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Default Re: Damaged Jeep Compass delivered by KHT Motors, Bangalore

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Originally Posted by libranof1987 View Post
A repaint at the dealer level will never match factory quality.
I would agree with that in the early 2000s, but no more. Dealers have heavily invested in painting infrastructure & worker talent. I've seen repainted jobs on my Sunny (accident), C220 (door damage), brother's Jetta (frontal crash), 530d (nicks & dents) etc. and I simply cannot tell that they've been repainted. The colour matching & finish is flawless. Of course, it does depend on who is doing it and you must choose the right place, but the fact remains that repainting quality has come a long way in India.

Maybe a professional can tell the difference; regular folk like us can't.
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Old 29th November 2017, 11:44   #17
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Default Re: Damaged Jeep Compass delivered by KHT Motors, Bangalore

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Originally Posted by GTO View Post
I would agree with that in the early 2000s, but no more. Dealers have heavily invested in painting infrastructure & worker talent. I've seen repainted jobs on my Sunny (accident), C220 (door damage), brother's Jetta (frontal crash), 530d (nicks & dents) etc. and I simply cannot tell that they've been repainted. The colour matching & finish is flawless. Of course, it does depend on who is doing it and you must choose the right place, but the fact remains that repainting quality has come a long way in India.

Maybe a professional can tell the difference; regular folk like us can't.
Absolutely agree on how much the repainting quality have come up in the local market and with the dealers. It is all with the skilled hands that do the repainting.

Since this case, there is no structural damage, a good quality repaint should do with the additional warranty on it.
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Old 30th November 2017, 18:53   #18
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Smile Re: Damaged Jeep Compass delivered by KHT Motors, Bangalore

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Originally Posted by deepakdsz View Post
Here is my bitter experience with Jeep Compass. This issue is escalated to Jeep as the Dealer KHT Motors is trying to wash off their hands after having delivered a damaged Jeep Compass.
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I will update this thread as it progresses, hoping Jeep to assist in quick resolution.

Status Quo - Nov 30 2017, 6:30 PM

Yesterday, FCA reps once again took the vehicle to dealer workshop for inspection by their Paint experts and Paint supplier.

After inspection they confirmed with a report that said vehicle was Not Repainted at Dealer and it is the OEM paint.

Regarding the spots on paint - FCA offered to repair the vehicle paint at the dealer.

The vehicle was promptly delivered back home today with the inspection report.

Overall, I am relieved after FCA's inspection report confirming vehicle has OEM paint.
Note that damaged door pad was also replaced.

Thank you FCA/Jeep for taking ownership and clarifying/resolving issues I raised as a customer.

Problems do occur, it is what/how we resolve them is the big differentiator.

Last edited by Eddy : 30th November 2017 at 19:54. Reason: Quoting a long post hampers readability.
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Old 30th November 2017, 22:01   #19
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Good to know that you are out of this ordeal. Also happy to know that Jeep has managed to intervene and help you out. After all Compass is such a good product and reading negative about it wasn't helping :-)

Last edited by yogesh.8984 : 30th November 2017 at 22:08.
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Old 27th December 2017, 10:34   #20
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Default Re: Damaged Jeep Compass delivered by KHT Motors, Bangalore

Good to know you are thru with the issue and its all sorted out.

Now for people in Bangalore, it appears that KHT Agencies Private Ltd. is the only dealer available and the same Dealer has two showrooms, one in Koramangala and the other one in Yeshwantpur. So, there is no choice but to go to the same dealer again...
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Old 27th December 2017, 11:14   #21
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Default Re: Damaged Jeep Compass delivered by KHT Motors, Bangalore

On the topic of repainting, I have an interesting insight. My previous car - a Hyundai - had a neighbours window fall on it from two floors up, in the very first week of purchase. Left a dent in the bonnet. Took it to the dealer Advaith Hyundai and they replaced it with a brand new bonnet, freshly painted to match the body. I couldn't make out the difference. But a trained eye always could, in all those years of ownership, I had someone or the other ask if it was repainted. Years later the real problem arose when I wanted to sell it -they would just open the bonnet and say 'Oh this has had a repaint, so we will offer so much less'. The edges reveal everything. I had so much explaining to do, that the car was not involved in any accident.

I will never get whole panels repainted after that experience. Now, I have found an excellent guy in Bangalore to just do up the spots. He masks/repairs the spots/damages very well.

Last edited by Sebring : 27th December 2017 at 11:19.
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Old 27th December 2017, 11:50   #22
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Default Re: Damaged Jeep Compass delivered by KHT Motors, Bangalore

This is why I always take photos of any accidents my cars go through. My punto had to go through a boot replacement because a truck had rammed into it. I showed those photos to the buyer so he could understand the nature of damage.

On my current ecosport, I had a tree fall on the bonnet. Took a set of photos and stored them so that I can deal with questions a few years down the line.

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Originally Posted by Sebring View Post
On the topic of repainting, I have an interesting insight. My previous car - a Hyundai - had a neighbours window fall on it from two floors up, in the very first week of purchase. Left a dent in the bonnet. Took it to the dealer Advaith Hyundai and they replaced it with a brand new bonnet, freshly painted to match the body. I couldn't make out the difference. But a trained eye always could, in all those years of ownership, I had someone or the other ask if it was repainted. Years later the real problem arose when I wanted to sell it -they would just open the bonnet and say 'Oh this has had a repaint, so we will offer so much less'. The edges reveal everything. I had so much explaining to do, that the car was not involved in any accident.

I will never get whole panels repainted after that experience. Now, I have found an excellent guy in Bangalore to just do up the spots. He masks/repairs the spots/damages very well.
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Old 27th December 2017, 11:59   #23
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Originally Posted by Sebring View Post
. Now, I have found an excellent guy in Bangalore to just do up the spots. He masks/repairs the spots/damages very well.
Can you please share the details of this person? I was searching for such a guy in Bangalore. Do you know whether he works on Volkswagen cars?

Last edited by Turbopetrol : 27th December 2017 at 12:00.
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Old 27th December 2017, 13:12   #24
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Default Re: Damaged Jeep Compass delivered by KHT Motors, Bangalore

This is Trend near Bommanahalli. He is featured on TeamBhp. His work is near perfect.

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Originally Posted by Turbopetrol View Post
Can you please share the details of this person? I was searching for such a guy in Bangalore. Do you know whether he works on Volkswagen cars?
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