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|31st October 2007, 15:46||#16|
Senior - BHPian
Join Date: Feb 2004
Thanked: 425 Times
Another shoddy job by Tata-Fiat dealers. Since the last few weeks the new muffler has been hitting the underside when the car goes over rough roads or potholes. Luckily, got a call from Tata Motors asking about Fortune's job quality. 48 hours later I got a call from Fortune asking me to bring the car over on Saturday for rectification. Though I had a hard time explaining what was wrong to both Tata and Fortune customer care people, at least, there is some action on this issue. Lets see how well Fortune resolve this issue.
PS: I thought the GTX and S10 mufflers are the same with only the chrome tip being the difference between the two. Can anyone confirm this? Is the muffler hitting the underbody a shoddy job by the dealer or it's because the muffler isn't of the S10 and hence the problem?
|31st October 2007, 15:50||#17|
Join Date: Dec 2004
Thanked: 6,149 Times
|31st October 2007, 18:00||#18|
Join Date: Jul 2005
Location: Mumbai / EC1M 3NH
Thanked: 61 Times
The Fortune Tata-Fiat is expert in what we call "Thuk Patti Kaam" .
In any conversation with the supervisor, after couple of statement made by them, they use "shayad aise rahega"....its all guess work they do...I guess they have large pool of data, so they apply hyuristic principle and come up with guess work.
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