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Old 7th September 2007, 20:04   #1
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Default Maruti Dealers and company really troubling

hi guys
i had booked a swift diesel vdi on 30th july 2007 from bagga link motors.They had promissed to give me the delivery of the car within 20 days. I had gone to them a month later and they said the car hasn't arrived as yet and when asked them for a date and got a reply that it would not be able to give me a car before 15th october.When asked the reason for such a long delay they said that maruti is not releasing any swift diesel.

When i called the maruti helpline they said that they are releasing the car and they told me that the dealer is not giving you the car.

Is there any way that i can have an early delevery of the car as i have already waited for it for more than a month

Thanks
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Old 11th September 2007, 16:42   #2
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Simple, Try out another dealer !
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Old 11th September 2007, 16:48   #3
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Give feedback to Maruti about the harassment faced and the deceptive practice adopted by Bagga.
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Old 11th September 2007, 16:53   #4
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Quote:
Originally Posted by mithun View Post
Simple, Try out another dealer !
Let me rephrase the above :

Simple, Try out another dealer and another brand of car.
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Old 11th September 2007, 16:58   #5
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Quote:
Originally Posted by benbsb29 View Post
Let me rephrase the above :

Simple, Try out another dealer and another brand of car.
And face more trouble.
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Old 11th September 2007, 17:16   #6
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This is quite unacceptable on part of the dealer. He has no right to delay the delivery of the car.
As suggested by mithun try another dealer.
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Old 11th September 2007, 18:16   #7
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AS somebody suggested in Swift waiting period thread, write to Maruti and see the dealer wake up.
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Old 12th September 2007, 00:19   #8
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hello friends. i am facing the same problem . booked sx4 zxi on8th august, from spectra motors ,was told waiting period of 6 weeks .tomorrow 5 weeks will be over. still no news of car being despatched from maruti. i wonder if they will give me delivery before this month end. plz give u r valuable suggestions friends.should i approach maruti regional office? and one more thing i have all the amount 8.05L last week. thanx.
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Old 12th September 2007, 00:20   #9
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i have paid the entire amount last week
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Old 12th September 2007, 01:39   #10
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Quote:
Originally Posted by man_1 View Post
i have paid the entire amount last week
I think you should either write to the Maruti senior-ups (I'm sure some of us tbhpians have some of their contact details) and also ask for a full refund from the dealer if the car is not delivered on the promised date.

Do you have a written commitment from the dealer with regards to the delivery date?
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Old 12th September 2007, 11:08   #11
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Quote:
Originally Posted by vivek_pinkoo View Post
And face more trouble.
Not necessarily the case. Not that all Marutis are trouble free and their dealers saints.
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Old 12th September 2007, 11:20   #12
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On Maruti website .. Give feedback.. they will call you soon.. You can discuss with them..

In the past i have got good results
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Old 12th September 2007, 11:25   #13
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Quote:
Originally Posted by alexrabbi View Post
On Maruti website .. Give feedback.. they will call you soon.. You can discuss with them..

In the past i have got good results
I agree with Alex as the complaints are taken seriously as i had experienced for my father's zen some 6 years back and as a trial you can always try other dealers too ...i simply dont understand the customer relations here in India ..maybe they take too much for granted.
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Old 12th September 2007, 11:42   #14
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With a growing number of incidents like this, its no wonder Maruti lost their top spot on the JD Power rankings. Its about time Maruti gave their dealers a thorough talking too and take away dealership status of those that are taking the customer for a ride.
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Old 12th September 2007, 11:46   #15
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Quote:
Originally Posted by benbsb29 View Post
Not necessarily the case. Not that all Marutis are trouble free and their dealers saints.
Nothing is trouble free in this world, only % differs. I am sure Maruti has lesser % and if there can be taken care efficiently by MARUTI, I know that since I have been driving MARUTI and others for last 16 years.

As far as dealers are concerned they are also human being like us not coming from other planet.

Last edited by vivek_pinkoo : 12th September 2007 at 11:48.
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