Maruti Dealers and company really troubling

[hbkamit]

hi guys
i had booked a swift diesel vdi on 30th july 2007 from bagga link motors.They had promissed to give me the delivery of the car within 20 days. I had gone to them a month later and they said the car hasn't arrived as yet and when asked them for a date and got a reply that it would not be able to give me a car before 15th october.When asked the reason for such a long delay they said that maruti is not releasing any swift diesel.

When i called the maruti helpline they said that they are releasing the car and they told me that the dealer is not giving you the car.

Is there any way that i can have an early delevery of the car as i have already waited for it for more than a month

Thanks

[mithun]

Simple, Try out another dealer !

[vasudeva]

Give feedback to Maruti about the harassment faced and the deceptive practice adopted by Bagga.

[benbsb29]

Originally Posted by mithun

Simple, Try out another dealer !

Let me rephrase the above :

Simple, Try out another dealer and another brand of car.

[vivek_pinkoo]

Originally Posted by benbsb29

Let me rephrase the above :

Simple, Try out another dealer and another brand of car.

And face more trouble.

[speedmiester]

This is quite unacceptable on part of the dealer. He has no right to delay the delivery of the car.
As suggested by mithun try another dealer.

[kuttapan]

AS somebody suggested in Swift waiting period thread, write to Maruti and see the dealer wake up.

[man_1]

hello friends. i am facing the same problem . booked sx4 zxi on8th august, from spectra motors ,was told waiting period of 6 weeks .tomorrow 5 weeks will be over. still no news of car being despatched from maruti. i wonder if they will give me delivery before this month end. plz give u r valuable suggestions friends.should i approach maruti regional office? and one more thing i have all the amount 8.05L last week. thanx.

[man_1]

i have paid the entire amount last week

[iraghava]

Originally Posted by man_1

i have paid the entire amount last week

I think you should either write to the Maruti senior-ups (I'm sure some of us tbhpians have some of their contact details) and also ask for a full refund from the dealer if the car is not delivered on the promised date.

Do you have a written commitment from the dealer with regards to the delivery date?

[benbsb29]

Originally Posted by vivek_pinkoo

And face more trouble.

Not necessarily the case. Not that all Marutis are trouble free and their dealers saints.

[alexrabbi]

On Maruti website .. Give feedback.. they will call you soon.. You can discuss with them..

In the past i have got good results

[VJ_MAVRICK]

Originally Posted by alexrabbi

On Maruti website .. Give feedback.. they will call you soon.. You can discuss with them..

In the past i have got good results

I agree with Alex as the complaints are taken seriously as i had experienced for my father's zen some 6 years back and as a trial you can always try other dealers too ...i simply dont understand the customer relations here in India ..maybe they take too much for granted.

[Rtech]

With a growing number of incidents like this, its no wonder Maruti lost their top spot on the JD Power rankings. Its about time Maruti gave their dealers a thorough talking too and take away dealership status of those that are taking the customer for a ride.

[vivek_pinkoo]

Originally Posted by benbsb29

Not necessarily the case. Not that all Marutis are trouble free and their dealers saints.

Nothing is trouble free in this world, only % differs. I am sure Maruti has lesser % and if there can be taken care efficiently by MARUTI, I know that since I have been driving MARUTI and others for last 16 years.

As far as dealers are concerned they are also human being like us not coming from other planet.