Authorised Service Centres vs 3rd party SC - Team-BHP

indianrunner · 22nd November 2007, 10:56

hi,
During the free service/ warranty period the choice for getting the vehicle serviced is limited to the Authorised Service Centres (ASCs) but how good would the 3rd party service centers be post the free service/ warranty period?

I have a Scorpio and have been sending it to the ASC in Blr (India Garage) even after its free service/ warranty period is over when I read about Bosch opening its service centres where they had a special section for diesel vehicles.

Have they (Bosch) opened a centre in Bangalore? Any feedback on their service levels? Any thoughts in general on the pros and cons of ASC vs 3rd party SC?

Thanks

GSMINC · 22nd November 2007, 17:37

Bosch has a few service centres in bangalore.
there is one called Aditya Bosch service centre (franchisee) on bull temple road. chamarajpet opposite to maratha hostel, bangalore.
hope this helps

GTO · 23rd November 2007, 13:45

If you are happy with the service quality of the ASC, and find their charges reasonable, then stick with the ASC only. The only reason to move to third party vendors is when neither of the previous two factors are met.

esteem_lover · 23rd November 2007, 13:49

As long as all the genuine parts are available in the open market & if there is a good reputed SC, i don't see any reason to stick on to the ASC.

anonymous · 23rd November 2007, 14:04

Quote:

Originally Posted by GSMINC

Bosch has a few service centres in bangalore.
there is one called Aditya Bosch service centre (franchisee) on bull temple road. chamarajpet opposite to maratha hostel, bangalore.
hope this helps

Bosch - Bosch Car Service (BCS)

tsk1979 · 23rd November 2007, 14:05

Bosch, Castrol etc., are more hype than substance. Search the forum and you fill find my horrendous experience with Bosch where they almost burnt down my car.
I am not saying all Bosch dealers will be bad, all I am saying is that just having a big name brand does not make a SC a good SC.

If you are happy with ASC, stick to that. If you think they are overcharging and not competent, then look around. For modern engines there is very less choice in the open market. Indian SC space is not mature yet.

anonymous · 23rd November 2007, 14:07

Quote:

Originally Posted by GTO

If you are happy with the service quality of the ASC, and find their charges reasonable, then stick with the ASC only. The only reason to move to third party vendors is when neither of the previous two factors are met.

I agreed with GTO. I have been going ASC and I am happy with the outcome. I find that the charges are resonable ok and overall I am 100% sure that replacement parts are 100% genuine, where at any TPV, you can't be 100% sure about this.

abhilashvk · 23rd November 2007, 14:15

Quote:

Have they (Bosch) opened a centre in Bangalore?

Bosch - Karnataka

22nd November 2007, 10:56	#1 (permalink)
indianrunner BHPian Join Date: Apr 2006 Location: bangalore Posts: 101	Authorised Service Centres vs 3rd party SC hi, During the free service/ warranty period the choice for getting the vehicle serviced is limited to the Authorised Service Centres (ASCs) but how good would the 3rd party service centers be post the free service/ warranty period? I have a Scorpio and have been sending it to the ASC in Blr (India Garage) even after its free service/ warranty period is over when I read about Bosch opening its service centres where they had a special section for diesel vehicles. Have they (Bosch) opened a centre in Bangalore? Any feedback on their service levels? Any thoughts in general on the pros and cons of ASC vs 3rd party SC? Thanks

23rd November 2007, 13:45	#3 (permalink)
GTO Super-Admin Join Date: Feb 2004 Location: Bombay Posts: 12,554 View My Garage	If you are happy with the service quality of the ASC, and find their charges reasonable, then stick with the ASC only. The only reason to move to third party vendors is when neither of the previous two factors are met. __________________ GTO Change the way you think, and watch the world change around you. Please don't PM for support. Use the Contact Form instead. Please read the NEW Team-BHP FAQ section for all your queries.

23rd November 2007, 13:49	#4 (permalink)
esteem_lover Senior - BHPian Join Date: Jul 2006 Location: Madras Posts: 5,013 View My Garage	As long as all the genuine parts are available in the open market & if there is a good reputed SC, i don't see any reason to stick on to the ASC. __________________ Advertisements contain the only truths to be relied on in a newspaper. - Mark Twain

23rd November 2007, 14:05	#6 (permalink)
tsk1979 Team-BHP Moderator Join Date: Feb 2005 Location: Noida, New Delhi Posts: 8,522 View My Garage	Bosch, Castrol etc., are more hype than substance. Search the forum and you fill find my horrendous experience with Bosch where they almost burnt down my car. I am not saying all Bosch dealers will be bad, all I am saying is that just having a big name brand does not make a SC a good SC. If you are happy with ASC, stick to that. If you think they are overcharging and not competent, then look around. For modern engines there is very less choice in the open market. Indian SC space is not mature yet. __________________ Reclaiming.....!

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22nd November 2007, 17:37	#2 (permalink)
GSMINC BHPian Join Date: Sep 2007 Location: Bangalore Posts: 72	Bosch has a few service centres in bangalore. there is one called Aditya Bosch service centre (franchisee) on bull temple road. chamarajpet opposite to maratha hostel, bangalore. hope this helps