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| | #1 (permalink) |
| BHPian | My friend had booked a Santro (GLS) from DSC Hyundai in the month of Dec 2007. He had got a good Rs.30k discount and al that and had selected Onyx Blue color. He was not very keen on any of the accessories or any fancy stuff. But his wife was keen on getting a good number for the car. So they had paid Rs.5k to select a number from a range (4000-5000) which was available then. They had asked the sales person for the series that is running and he had replied that it is TN 07 AQ. Based on that they had given 3 options to this guy and asked them to get any one of them. The car got registered on a Thursday and we went there to pick it up on Christmas day. In between my friend also didn’t check with him regarding the number and that guy also didn’t confirm. When we were in the showroom to pick up the car he asked if my friend got to know the number. He said that he wasn’t informed. For this the sales person said “it was the third number from your list but I don’t remember now. Will check now”. To my friend’s shock the number was something like TN 07 AR xxxx. The last 4 digits were from the list they gave but the problem was instead of AQ the number had AR. They had calculated it earlier and wanted to have a number that sums up to 7 (by adding number of equivalent of T, N, 0, 7, A, Q and the remaining 4 numbers). Now because the value of R is 1 more than Q the total sum became 8! It was a big misunderstanding. The sales person had told the running series as requested thinking that the car will get registered in a particular RTO but finally based on address it was to be done with a different RTO office. So the series changed from AQ to AR. But he didn’t bother to inform them. On my friends’ part they gave 3 number choices all written as TN 07 AQ <choice1> <choice2> <choice 3>. One thing they didn’t do is stress the importance of the entire set of number starting from TN and logic they use to arrive at the total. This sales guy didn’t understand the logic and just got the last 4 digits from the list given to him. My friends couldn’t really convince themselves to accept the car with that number as their belief was hurt. It became a difficult thing to accept for them. So they had a discussion with the GM and after a while he said that they will take the car back and give a new car. The GMs points were:
We went to pick up the car and had to come back empty handed. The sales guy was somewhat less meticulous from the beginning as per my friend and did a careless mistake like this. He could have done a better job by listening carefully. My friends also getting their first car didn't have the experience in dealing with the sales guys. Fellow bhp-ians please throw some light on what better options are available in this situation. Should he accept the change in number (by whatever means) or he can ask for refund and go to a different dealer? Last edited by LandCruiser : 5th January 2008 at 17:58. |
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| | #3 (permalink) |
| Team-BHP Support ![]() | I can't find any fault with the dealer. They made arrangements to the best of their knowledge and delivered the number. Can't expect them to know nitty-gritties of numerology. The customer should have insisted on the importance of the entire series to them. You can't really blame the dealer to take any loss for this. The payment for the special number goes to the RTO, not the dealer. And RTO won't return the amount in this case, and rightfully so, they did deliver the requested XXXX number. Since customer is the one who is the believer, he should take the loss.
__________________ Samurai The only Super Car in my book -Bowler Wild Cat |
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| | #5 (permalink) | |
| Senior - BHPian | Quote:
From TN 07 AQ to TN 07 AR, it is not a different RTO, it is just the next sequence of the same RTO. The dealer probably did not make any enquiries before telling you that 4000-5000 was running at that time. These numbers change pretty rapidly especially on a friday since a lot of cars get registered on Friday. This is why i insist that a person who attaches so much importance to the number should have been there at that time. I think he has to live with the 8 or change his numerological beliefs to suit the number he's got. ![]() | |
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| | #6 (permalink) |
| Senior - BHPian Join Date: Jun 2007 Location: Kochi
Posts: 1,489
| LandCruiser, Your friend is very lucky that the dealership offered to consider options at all. Generally, what a person "book" while choosing registration numbers is only the XXXX part in "AA - NN - BB - XXXX" where AA is the state code and NN - BB is the registration district / series alpha-numeric code. That is how the law is framed. Here is an example. (to the best of my knowledge - I may be wrong) In Kerala, the entire registration process is computer controlled. Right now, in Ernakulam, the current series is KL 07 BG and as of today, something like 7 or 8000 is being registered. If I select some number in 5000 series, I will be given that number when KL 07 BH series comes up (number will be allotted only by that time); and if I select a number in 9000 series, I MAY get it in the BG series itself. Again, there is really no way to change the registration number unless you take the vehicle out of the state and re-register it and then bring it back to TN. This will involve paying the life tax (and probably entry tax, if the VAT is lesser in TN than the other state) in the other state too and pay life time tax all over again in TN. That means, you will be paying tax for the third time. I suspect you got the AR series because the three numbers were already allotted in the AQ series. So, short of tampering with the registration records for two vehicles, (which may or may not amount to forgery and definitely IS manipulation of official records), there is no other alternative to change the number.
__________________ ɹǝʌıɹpʇɐǝsʞɔɐq |
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| | #7 (permalink) |
| Senior - BHPian | IIRC, in TN, you have different slabs of rates for different numbers. If you want a really special number like instead of AR, you want BB xxxx, it is possible, but the rate is very high, you do not have to wait for that series to start, the same applies here. |
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| | #8 (permalink) |
| BHPian | LandCruiser, Your friend might want to try other combination like putting "Tamilnad" or "Tamilnadu" or "Tamizhnadu" instead of the standard "TN" so that it adds up to the numeric value your friend wants. If this works out your friend gets the same car, with the same number and it will still add up to the numeric value he wants. Cheers, Rajan
__________________ ___________ No message. Here to learn... |
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| | #9 (permalink) | |
| Senior - BHPian | Quote:
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| | #10 (permalink) |
| Senior - BHPian | I really don't find any fault with the dealer here! one usually selects only the number and not the registration series! Or else he must have explained the other reasons for the total number etc etc!! its really surprising that the dealer agreed to take the car back! even though i couldn't make head or tail out of the 3 conditions u mentioned!
__________________ 1957 Landmaster|1961 OHV|1985 Suzuki SS80 DX|2005 NHC GXi|2005 Pulsar 180DTSi|2007 Fiesta ZXI (P)|2009 i20 CRDi Asta (O)| ........ |
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| | #11 (permalink) | |
| BHPian | Quote:
![]() Rajan
__________________ ___________ No message. Here to learn... | |
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| | #13 (permalink) |
| BHPian | I agree how bad a feeling this would have left your friend with. Only if he had been a bit more careful. I believe in numbers to a certain extent too. In order to avoid any disappointments of this sort I make it a point to go to the RTO in person and get the special number, give the form pertaining to the alloted number to the car/bike dealer when the vehicle is taken for registration. During times when I am tied up with work and dont find time to make it in person to the RTO, I at least ensure the number series as in whether it is TN-09-AD....or TN-09-AE with the RTO and then leave the rest to the dealer. I have done this for all my cars and bikes so far. This has ensured that I dont end up with disappointments. Bottom line is: If you are specific about a particular number, stretch that extra bit apart from paying the fees, to ensure that you get the number you want. After all, it doesnt come to you free of cost !
__________________ Life is a learning and Change is the law of nature ! |
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| | #14 (permalink) | |
| Senior - BHPian | Quote:
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| | #15 (permalink) |
| BHPian | esteem_lover, I am not sure if that is the case. I was also thinking for example 07, 09 could be different RTO office and each of them will have their own running series similar to AR or AQ. But if you see my car is registered with 07 but a different A<x> series from Tiruvanimyur RTO. But in this case it was registered at Mandaveli RTO with same 07 but a different A<x> series. So AQ and AR could be running at different RTO offices if we can call Tiruvanmiyur and Mandaveli offices as different RTOs. |
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