Fiat dealer/Service in Chennai - Team-BHP

ramv · 7th February 2008, 22:16

Hello,

I am interested in the Fiat Palio 1.6 Sports car.
I have ben reading a lot about the car and it's After sales service (rather the lack of it) here in TBHP.

I searched TBHP threads for service/dealership experience in Chennai, but couldn't find anything. Can someone please suggest me on the dealer/service center that provides "decent" service in Chennai.

I read about "Thingummy" experience http://www.team-bhp.com/forum/test-d...km-review.html (Palio Stile 1.6 Sport - 700km review) and "Markiv" experience http://www.team-bhp.com/forum/indian...ab-motors.html (Disgusting A.S.S of TATA-Fiat (Nawab Motors))

These threads are making me nervous about Palio. Am I really making the right decision about the Palio purchase or should I opt for safe option and settle for the Hyundai i10?

-r

Mission_Safari · 8th February 2008, 14:26

If you are not already aware Fiats are now being sold and serviced by Tata dealers and service stations . In chennai you have Concorde Motors (Guindy, Mogappair) and i guess VST motors do it too..

As for Palio vs i10 , unless you are very passionate about Palio go for the i10. AFAIK hyundai A.S.S is very good.

ramv · 9th February 2008, 11:46

I sent an email to Fiat and I received a reply convincing me about the service and spare parts. Also, I got a call from Concorde motors and they gave me assurance about the spare parts.

Can someone throw some light about the quality of tata service in Chennai for Palio 1.6 Stile.

Manipal motors is very close to my home. Are they good?
By the way, spare parts availability - is it an issue only in erstwhile Palio 1.6 or is it an issue in Palio Stile 1.6 also?

My other option is i10 which has good service back up but not as fun to drive as Palio. I am not considering Swift since I need the car within a month.

Please help me with my questions.

Thanks.
-r
ps: I am not sure if this thread belongs here or in the "What Car" section!

bottle · 10th February 2008, 18:57

parts themselves are not an issue , its how well stocked the inventory of the service centers are that is an issue. usually for parts i end up waiting for a week or more before its sent from the fiat factory in Ranjangaon.

ramv · 10th February 2008, 19:48

Hello Bottle,

Is this spare parts waiting time only for "special" parts or even for car parts that may be required in regular services??
Also, can you let me know which service center/dealer to deal with? Is Manipal motors good? Do they have capable mechanics to handle Fiat cars?

-r

kkr2k2 · 10th February 2008, 20:08

Quote:

Originally Posted by ramv

I sent an email to Fiat and I received a reply convincing me about the service and spare parts. Also, I got a call from Concorde motors and they gave me assurance about the spare parts.

You got to be kidding me! you are going to buy their version? also mind you the spare parts are very expensive. please in through the threads which mention the spare parts cost of the palio.

raj

esteem_lover · 10th February 2008, 20:14

There is really no comparo in performance between the palio 1.6 & the i10. bottle has a palio 1.6 stile & a palio 1.2, so he would know what he is talking about. my advice, get the hunk, leave the girly to the sissies.

Palio_2005 · 11th February 2008, 16:26

Manipal motors is very close to my home. Are they good?
By the way, spare parts availability - is it an issue only in erstwhile Palio 1.6 or is it an issue in Palio Stile 1.6 also?

Hi. I would suggest log on to Palio Users Group on yahoo groups. You will be able to get all the information you need on Chennai dealers from Palio owners in Chennai.

Cheers

bottle · 12th February 2008, 16:27

Quote:

Originally Posted by ramv

Hello Bottle,

Is this spare parts waiting time only for "special" parts or even for car parts that may be required in regular services??
Also, can you let me know which service center/dealer to deal with? Is Manipal motors good? Do they have capable mechanics to handle Fiat cars?

-r

well i faced delays of a week to even get an alternator replaced (this is at concorde) .. if your car is something like mission critical then i would suggest you to wait a bit for tata to get their act together .. but things are getting better.. lesson #1 in case any parts need replacing immediately dash off an email to service@fiat.com. no use just giving it to the service shop and sitting around twiddling your thumbs

ramv · 12th February 2008, 20:39

Quote:

Originally Posted by bottle

well i faced delays of a week to even get an alternator replaced (this is at concorde) .. if your car is something like mission critical then i would suggest you to wait a bit for tata to get their act together .. but things are getting better.. lesson #1 in case any parts need replacing immediately dash off an email to service@fiat.com. no use just giving it to the service shop and sitting around twiddling your thumbs

I am used to Maruti's good service for Esteem and SX4....I had a Hero Honda bike and their service too was excellent....Now I have a Honda Unicorn and I am badly missing Hero Honda's service....I dont think I can withstand Fiat/Tata's service or rather the lack of it.....I think I will settle for i10...

-r

Palio_2005 · 13th February 2008, 14:50

I think I10 is not worth the money. It's better to buy a Getz 1.1 litre. I have driven one and it is quite nice to drive. Very spacious, wll built, decent interiors.

OEM · 13th February 2008, 15:32

Try Concorde motors, Velachery

Speak to Mr. Chandresekhar (Fiat sales person - 9841341417) or to Mr. Nagarj (Sales head South - 9894222227). They will be able to help you. And You can quote me.

I am personally picking up my MJD from them (whenever it is launched).
Had earlier put down an advance for the 1.1 SLX but then changed my mind.

And these guys have been gracious to let me wait. Quite a change for the stodggy old image of FIAT

7th February 2008, 22:16	#1 (permalink)
ramv Newbie Join Date: Jan 2008 Location: Chennai Posts: 12	Fiat dealer/Service in Chennai Hello, I am interested in the Fiat Palio 1.6 Sports car. I have ben reading a lot about the car and it's After sales service (rather the lack of it) here in TBHP. I searched TBHP threads for service/dealership experience in Chennai, but couldn't find anything. Can someone please suggest me on the dealer/service center that provides "decent" service in Chennai. I read about "Thingummy" experience http://www.team-bhp.com/forum/test-d...km-review.html (Palio Stile 1.6 Sport - 700km review) and "Markiv" experience http://www.team-bhp.com/forum/indian...ab-motors.html (Disgusting A.S.S of TATA-Fiat (Nawab Motors)) These threads are making me nervous about Palio. Am I really making the right decision about the Palio purchase or should I opt for safe option and settle for the Hyundai i10? -r

8th February 2008, 14:26	#2 (permalink)
Mission_Safari BHPian Join Date: Jan 2008 Location: Chennai Posts: 192	If you are not already aware Fiats are now being sold and serviced by Tata dealers and service stations . In chennai you have Concorde Motors (Guindy, Mogappair) and i guess VST motors do it too.. As for Palio vs i10 , unless you are very passionate about Palio go for the i10. AFAIK hyundai A.S.S is very good. __________________ If the world was fair, God would've been here

9th February 2008, 11:46	#3 (permalink)
ramv Newbie Join Date: Jan 2008 Location: Chennai Posts: 12	I sent an email to Fiat and I received a reply convincing me about the service and spare parts. Also, I got a call from Concorde motors and they gave me assurance about the spare parts. Can someone throw some light about the quality of tata service in Chennai for Palio 1.6 Stile. Manipal motors is very close to my home. Are they good? By the way, spare parts availability - is it an issue only in erstwhile Palio 1.6 or is it an issue in Palio Stile 1.6 also? My other option is i10 which has good service back up but not as fun to drive as Palio. I am not considering Swift since I need the car within a month. Please help me with my questions. Thanks. -r ps: I am not sure if this thread belongs here or in the "What Car" section! __________________ Esteem (brothers car-Sold), VW Passat (owned in the USA), SX4 (brothers car), HH Splendor (Sold), Unicorn GP Edition (Current)

10th February 2008, 18:57	#4 (permalink)
bottle BHPian Join Date: Sep 2006 Location: Chennai Posts: 595 View My Garage	parts themselves are not an issue , its how well stocked the inventory of the service centers are that is an issue. usually for parts i end up waiting for a week or more before its sent from the fiat factory in Ranjangaon. __________________ Tata Palio Sport - Station Wagon

10th February 2008, 19:48	#5 (permalink)
ramv Newbie Join Date: Jan 2008 Location: Chennai Posts: 12	Hello Bottle, Is this spare parts waiting time only for "special" parts or even for car parts that may be required in regular services?? Also, can you let me know which service center/dealer to deal with? Is Manipal motors good? Do they have capable mechanics to handle Fiat cars? -r __________________ Esteem (brothers car-Sold), VW Passat (owned in the USA), SX4 (brothers car), HH Splendor (Sold), Unicorn GP Edition (Current)

10th February 2008, 20:14	#7 (permalink)
esteem_lover Senior - BHPian Join Date: Jul 2006 Location: Madras Posts: 5,013 View My Garage	There is really no comparo in performance between the palio 1.6 & the i10. bottle has a palio 1.6 stile & a palio 1.2, so he would know what he is talking about. my advice, get the hunk, leave the girly to the sissies.

11th February 2008, 16:26	#8 (permalink)
Palio_2005 BHPian Join Date: May 2006 Location: Pune Posts: 139	Manipal motors is very close to my home. Are they good? By the way, spare parts availability - is it an issue only in erstwhile Palio 1.6 or is it an issue in Palio Stile 1.6 also? Hi. I would suggest log on to Palio Users Group on yahoo groups. You will be able to get all the information you need on Chennai dealers from Palio owners in Chennai. Cheers

13th February 2008, 14:50	#11 (permalink)
Palio_2005 BHPian Join Date: May 2006 Location: Pune Posts: 139	I think I10 is not worth the money. It's better to buy a Getz 1.1 litre. I have driven one and it is quite nice to drive. Very spacious, wll built, decent interiors.

13th February 2008, 15:32	#12 (permalink)
OEM Newbie Join Date: Nov 2007 Location: Chennai Posts: 22	Fiat dealer/Service in Chennai Try Concorde motors, Velachery Speak to Mr. Chandresekhar (Fiat sales person - 9841341417) or to Mr. Nagarj (Sales head South - 9894222227). They will be able to help you. And You can quote me. I am personally picking up my MJD from them (whenever it is launched). Had earlier put down an advance for the 1.1 SLX but then changed my mind. And these guys have been gracious to let me wait. Quite a change for the stodggy old image of FIAT __________________ OEM --------------------------------------- Somebody asked me "Why clean my car every day?" I asked "Why not?"

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