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| Indian Car Dealerships Reviews of Indian Car dealerships and Indian Service Stations. What are your favorite dealerships and service stations? Who have you had bad dealings with? |
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| | #1 (permalink) |
| BHPian | For my recently acquired Corolla, I need recommendation of a good Service Station at Mumbai for service as well as repairs. With my very limited interaction, I found Shinrai (worli) to be good & Madhuban (Kurla) to be average. The car has been serviced twice at Shinrai earlier, since I stay in the suburbs I would prefer either Madhuban or Lakozy (Malad). Kindly provide your recommendations & experiences. |
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| | #2 (permalink) |
| BHPian | No response, I see not many toyota users from Mumbai in the forum. Anyways sharing my experience - I was having some difficulty at Madhuban Toyota, Mumbai :- 1. Required replacement of Brake Fluid container cap. 2. First Visit with car :- Promptly attended with utmost courtesy Response: - Identified part not available, therefore ordered, shall come in 1 week. 3. Second Visit with car next week:- Waited for over 1 hour as delays due to rush. Response: - Ordered part is wrong one, apologised & informed that reordered part shall come in a 2 days. 4. Called Service Advisor after 4 days. Response: - Shall call back with confirmation, no call!!!. 5. Wrote a feedback on experience to Toyota online Toyota - Contactus The dealership called up within 24hrs and resolved the issue promptly to my satisfaction. They took my written confirmation to be sent to Toyota. Resolved on 06/06/2008. Although issues shall crop up with A.S.S of all car makers but I was happy to see that unlike most others, Toyota takes service experience seriously. Satisified to know that incase of any issue I will not have to hunt for contact numbers and email IDs, a simple feedback via online form or call to call center should be enough. ![]() |
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| | #3 (permalink) |
| Super-Admin | Stick to Shinrai and if needed, talk to Godrej (Service Manager). Tell him you heard about him on Team-BHP.
__________________ GTO Change the way you think, and watch the world change around you.
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| | #5 (permalink) |
| BHPian Join Date: Dec 2007 Location: Mumbai
Posts: 416
| Our Corolla is serviced at Madhuban. Whoever it is, we've never had a problem with them or Toyota A.S.S. and every call has been answered courteously and promptly. But if GTO has a contact there, it must definitelely be of some significance. Go with his pointers.
__________________ Don't demand respect. Command it. |
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| | #6 (permalink) | |
| Senior - BHPian | Quote:
__________________ For one who sees Me in all beings and sees all beings in Me, I am never lost, nor is he ever lost to Me. | |
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