Manipal Motors-Bangalore fails me yet again

[PAVAN KADAM]

Hi Guys,
Though the last tyrst with Manipal motors-Hebbal Bangalore during my Safari 3L Dicors 3rd service. I had decided against them, but being a true Indian by heart, felt let me give them one more chance.

Gearing up my Safari for the next days Ayudha pooja, i take out the car give it a nice thorough wash(At home) and left it to dry till i attended the other cars. After half an hour, i crank the Safari, it shows no sign of starting than a simple "click.. click.." more of " clicks and click.."

Called up the service helpline of manipal motors, they come home and diagonise a faulty starter, the mechanic says the starter is due its prime, you may have to replace it with a new starter costing Rs. 5000/- + service charges.

He flashed out a Rs 500/- bill for attending the vehicle, though he insisted in taking the car to the workshop, something inside my brain made me call my team mechanic. He said dont let the vehicle go. I stop them and tell i'll have it checked the next week, you guys can leave.

A simple solution by my mechanic" Saar.. Use the other key given by TATA's and try starting.........." vroooooooommmmm.... the car starts.

I've already shot a stinker to the TATA's for filthy diagnosis for the problem by the so called trained A.S.C. Maybe the TATA guys will get in touch with me by weekend and i am ready with my frustrations..

But now What................?

[abhinav.gupta88]

Now what.
Find another showroom and avoid this one.
But i find it strange that a key made the difference

[Lukeskywalker]

But i find it strange that a key made the difference

I second that, is your first key worn out? What was the reason given by your mechanic for using the other key?
Did you try starting the car again using the old key and see if it works the second time around?

[mjothi]

Originally Posted by abhinav.gupta88

Now what.
Find another showroom and avoid this one.
But i find it strange that a key made the difference

Yes, this one for sure.

I am waiting to hear the explanation from your tech guy on the backup key

[theMAG]

This qualifies as one of the most unique technical resolutions! Details please!

[rjstyles69]

So you went back to the same place again inspite of them giving you a free spanner after the previous service ? I don't intend to rub salt into your wound, but then the mantra is to try a different place.

[HappyWheels]

Shucks!!! That is soooo smart of them!!! And to top that, a Rs 500 bill!!! My GOD!!!

Originally Posted by theMAG

...Details please!

Same here, details please. Why did a change in key make the difference? I do not think your Safari had a immobilizer.

[Jaggu]

Is the car starting now with old key or does it start with the new key only?

If its starting with old key also then, check your starter motor solenoid, battery terminals and ignition switch wiring. Assuming battery is in best of health.

Next time if click click happens, put the truck in 2nd gear and rock and roll forward and backward, release gear and crank. It should start if its a faulty solenoid.

[Lukeskywalker]

Looks like Pavan has driven off with the new key LOL, lot of us waiting curiously about the glitch.

[dkamath]

Yet another display of remarkable servicing talent by this dealership, Pavan!
May i suggest Concorde Motors on Mysore Road? Quite happy with the visits and service rendered over there. Being a fully owned subsidiary of TML, their service levels seem better too, atleast for so long.

[dadu]

I second that, its either Concorde or Green tracks near Silk Board.

Try cranking now with the old key to ascertain if it was a loose connection or solenoid etc. The other key funda is definitely surprising.

Originally Posted by dkamath

Yet another display of remarkable servicing talent by this dealership, Pavan!
May i suggest Concorde Motors on Mysore Road? Quite happy with the visits and service rendered over there. Being a fully owned subsidiary of TML, their service levels seem better too, atleast for so long.

[dicorex4x4]

I was told yesterday that Concorde does not accept Safaris at their Dairy Circle centre. The choice is now their workshops at Kengeri or Electronics City.

[greenhorn]

does the safari come with an immobilizer of some sort ? maybe the thingy in the key that identifies itself to the car might have died or something

[PatienceWins]

The new key solution does not make sense.

Avoid the service station from nowon. Thanks for sharing the experience.

[Steeroid]

The key issue still remains unsolved - why didnt the truck start in the first place?

How on earth would swapping physical keys make a difference?

On the one occassion that I had to use Manipal (usually go to Prerna) they moved like greased lightning and changed my brakepads on the spot despite my having landed there after office hours, probably because they saw the outstation regn and decided I cannot drive long with my current pads. Their service manager Suresh is very proactive.