Go Back   Team-BHP > BHP India > Team-BHP Reviews > Indian Car Dealerships


View Poll Results: Is Maruti Service and Spares getting costlier?
Yes 292 83.43%
No 58 16.57%
Voters: 350. You may not vote on this poll

Reply
 
Thread Tools Search this Thread
Old 12th August 2013, 13:49   #211
BHPian
 
rakesh_r's Avatar
 
Join Date: Nov 2009
Location: Pune/Mumbai
Posts: 931
Thanked: 505 Times
Default Re: Maruti service is cheap - A myth

I took my Swift Diesel for a check up yesterday to Fortpoint Andheri as i had planned to goto Goa during the Independence day holidays.While the car was being attended i went through the labour charges.One of the labour charges almost gave me a heart attack.Fuel injector cleaning costs 11700 INR
Heres the twist(while i was recovering from the shock) went and asked the advisor not one but 2.

Me -Does the injector cleaning for the swift Di cost 11700 Rs..?
Advisor 1-Yes
Me-Why is it so expensive?
Advisor1-Shrugs
Me-Does the injector cleaning for the swift Di cost 11700 Rs..?
Advisor2-Sir,ddis engine injectors cant be cleaned,they need to be replaced.

I find this totally baseless.Why cant the injectors be cleaned.I asked some of my friends over at HVK forum and confirmed that the injectors are indeed serviceable and can be cleaned and calibrated at 1/10th of the cost.
Is the dealer taking us customers for a ride?
rakesh_r is offline   Reply With Quote
Old 12th August 2013, 15:08   #212
Senior - BHPian
 
Join Date: Sep 2008
Location: DL9C
Posts: 2,177
Thanked: 1,692 Times
Default

Quote:
Originally Posted by Swiftoholic View Post
I am curious to find out how useful are Throttle Body cleaning, Fuel Injector cleaning and if they really are essential why are they not covered under the Service labour charges. Will my car engine or any other major part die a premature death if I dont get these done regularly? If they ARE necessary, how often should these be done?
Let me put it this way. 2 Altos, 2 WagonRs, 1 Estillo and an SX4 are in my immediate family. All of them have been going to the FNG post warranty. And none of them have had these - Throttle Body cleaning/Injector cleaning done yet. They have about 4lakh+ kms among them and are in perfect health. If anything, the injector cleaning might be necessary in diesels.

One thing we should do is *stick* to the manual. Don't ever let the SA put anything on the job card if its not recommended in the manual.

EDIT:

Quote:
Originally Posted by harryms View Post
...
i hope we can fight against this injustice with sharing of knowledge.
I also request moderators to start a special threads to share about the all authorized service station issues and rate the authorized service stations according to the feedback from users. This will help users to find reliable service stations and also reliable SA....
You can find quite a few dealership/service station reviews in the Reviews > Indian car dealerships section.
Apart from that, the directory section also has a few reliable FNGs mentioned -city wise.

Last edited by Dry Ice : 12th August 2013 at 15:12.
Dry Ice is offline   Reply With Quote
Old 12th August 2013, 18:18   #213
Senior - BHPian
 
Join Date: Jul 2010
Location: Bangalore
Posts: 1,567
Thanked: 2,363 Times
Default Re: Maruti service is cheap - A myth

Quote:
Originally Posted by Gansan View Post
That is what I am worried about, the battery giving up the ghost at a most inconvenient time / place.

@Bluevolt

I always write "No additives, No engine flush" in capital letters on the job card! That is a big waste. I always carry my own engine oil, though I let them change the other fluids, oil filter etc.

Nowadays their MGO is a standard 10W30 which they use for all cars, though it is meant only for the K series engines, so be careful. Older cars need 20W40.
I would suggest you take your car's battery to a dedicated battery dealer, and have him check each cell for specific gravity, which is the best way to measure your battery's charge-holding capacity. Usually takes half a day or so to test a complete charge/discharge cycle, but you'll have peace of mind.

Also, it's best to replace the battery around the end of its recommended age (4-5 years for most batteries). Some batteries may last longer if used/maintained properly, but they tend to give up suddenly (my car's OEM battery suddenly gave up one fine morning after 6 years of hassle-free usage. Fortunately happened at home, not on the open road). A battery is too critical a component to be taken a chance with, and a few thousand rupees every 4-5 years is fair price for the peace of mind you get in return.

Last edited by Chetan_Rao : 12th August 2013 at 18:21.
Chetan_Rao is online now   Reply With Quote
Old 12th August 2013, 19:26   #214
BHPian
 
infotech58's Avatar
 
Join Date: Dec 2009
Location: Toronto
Posts: 627
Thanked: 213 Times
Default Re: Swift K-series serviced at 66,000 km, it was expensive!

What does Oils and filters consist of given there is a separate line item for synthetic engine oil?


Quote:
Originally Posted by Swiftoholic View Post

Gathered my senses and asked for a breakup. Here it goes:

Clutch overhaul: 6000+1000 (the extra 1000 in case of a damaged flywheel)
Oils and filters: 2500
Synthetic engine oil: 3600
Service labour: 1400
infotech58 is offline   Reply With Quote
Old 12th August 2013, 20:23   #215
BHPian
 
Join Date: Aug 2012
Location: Gurgaon
Posts: 25
Thanked: 17 Times
Default

Quote:
Originally Posted by infotech58 View Post
What does Oils and filters consist of given there is a separate line item for synthetic engine oil?
Gear oil
Brake oil
Coolant
Air filter
Cabin air filter
Oil filter
Swiftoholic is offline   Reply With Quote
Old 12th August 2013, 20:59   #216
BHPian
 
Join Date: Apr 2013
Location: Hyderabad
Posts: 177
Thanked: 144 Times
Default Re: Swift K-series serviced at 66,000 km, it was expensive!

Maruti is still cheap to maintain but on the condition that you get the regular preventive maintenance outside at a local garage.
You can do engine oil change, transmission oil change,air filter, fuel filter change by yourself or by a trusted mechanic for less than R.300/-(labor) and use your preferred brand of oils.
Brake cleaning and caliper cleaning is a very easy job and will cost less than 150/- when done outside or max 15 mins if you do it yourself.

Few works which either require a car lift or OBD diagnostic tool to read codes, visit service center and get the work under "running repairs" this way you will save a lot of money.
For ex: Clutch replacement, timing chain replacement, check engine light etc..

Engine flush,engine decarbonisation, throttle body cleaning,brake line flush,brake cleaning,fuel additives, engine oil additives, teflon coating, engine bay waxing lamination , interior treatment etc.. are all gimmicks and most probably you will be billed for it without doing anything .

Throttle body cleaning as done by SVC is merely spraying some carb cleaner after removing the air intake hose. A bottle of carb cleaner(400ml) costs ~Rs.230/-. Carburetors in the previous gen cars used to take a lot of effort- time to clean and adjust it.

For engine bay waxing/lamination(?) all they use is a all purpose protectant on the plastic engine cover. I have seen them use Wurth all purpose polish on tyres,dash,trims and engine cover.
Waxpol's protectall costs only Rs.75/- and can be used on plastics,leather,paint and dashboard.

For all other works, go to the respective workshops.
You have A/C technicians,electricians, denter/painter, washing and cleaning - all of them do a much better job than svc that too at a fraction of the cost.
interc00led is online now   (1) Thanks Reply With Quote
Old 12th August 2013, 21:46   #217
BHPian
 
Join Date: Sep 2007
Location: Gurgaon
Posts: 101
Thanked: 15 Times
Default Re: Swift K-series serviced at 66,000 km, it was expensive!

Quote:
Originally Posted by Swiftoholic View Post
Are the labor rates cheaper there or do they simply not offer services like Throttle Body Cleaning and Fuel Injector cleaning during a normal service or both?
The labour rates are much cheaper and they don't try to swindle you with unnecessary stuff.

Pasco convinced me to have my Swift's engine bay laminated saying it was a must to protect the engine - i regret it as 3 1/2 years later it looks ugly with it peeling off.
wanderluster is offline   (1) Thanks Reply With Quote
Old 13th August 2013, 00:56   #218
BHPian
 
nik0502's Avatar
 
Join Date: May 2013
Location: Gurgaon/Jind
Posts: 244
Thanked: 89 Times
Default Re: Swift K-series serviced at 66,000 km, it was expensive!

Hi Swiftoholic,

Pasco Gurgaon is known for high bills and as far as my experience is concerned the quality of work is also below satisfactory level. I got AC repaired for my Esteem back in 2009 from them, they replaced the compressor, the pipes for AC system, refrigerant bottle. Total cost of work done was 19K and the AC used to stop every 2nd day. Even after numerous visits to them the problem was not rectified and i gave up and bought another car as the car was anyways very old. I still have that car with me and the AC still does not work.
nik0502 is offline   Reply With Quote
Old 13th August 2013, 10:18   #219
Senior - BHPian
 
AutoIndian's Avatar
 
Join Date: Aug 2010
Location: PCMC, Pune-MH14
Posts: 2,871
Thanked: 3,351 Times
Default Re: Swift K-series serviced at 66,000 km, it was expensive!

As most of your have already mentioned, I too rarely went to authorized service centre once my car was out of standard & then extended warranty. If ever I did, I made it sure that all the work was carried out in front of my eyes

Quote:
Originally Posted by Dry Ice View Post
They have about 4lakh+ kms among them and are in perfect health. If anything, the injector cleaning might be necessary in diesels.
Great going there. I have completed 129K kms in the last 9+ years in my old generation Indica V2, but have never ever touched the injectors, nor the fuel pump. I agree servicing the injectors from preventive maintenance perspective is good, but then why fix anything that is not broken.

Quote:
One thing we should do is *stick* to the manual. Don't ever let the SA put anything on the job card if its not recommended in the manual.
Absolutely

Quote:
Originally Posted by nik0502 View Post
I got AC repaired for my Esteem back in 2009 from them, they replaced the compressor, the pipes for AC system, refrigerant bottle. Total cost of work done was 19K and the AC used to stop every 2nd day. Even after numerous visits to them the problem was not rectified and i gave up and bought another car as the car was anyways very old. I still have that car with me and the AC still does not work.
For any AC work always visit the AC specialists. I got my car's AC servicing done from a specialist. Total cost involved was Rs 2500/- & it included:

R134a gas refilling 600.00
Leak testing, vacuuming etc 600.00
Evaporator coil cleaning & servicing 1,300.00
AutoIndian is online now   Reply With Quote
Old 13th August 2013, 11:36   #220
Distinguished - BHPian
 
saket77's Avatar
 
Join Date: Dec 2012
Location: Ranchi
Posts: 2,949
Thanked: 2,845 Times
Default Re: Swift K-series serviced at 66,000 km, it was expensive!

Quote:
Originally Posted by Swiftoholic View Post
Clutch overhaul: 6000+1000 (the extra 1000 in case of a damaged flywheel)
Oils and filters: 2500
Synthetic engine oil: 3600
Service labour: 1400
Engine flushing: 600
Throttle body cleaning: 800
Fuel injector cleaning: 500
Engine lamination: 800
Dry cleaning: 1100
Brake (bleeding, calliper pin greasing and brake pad replacement): about 2100
Taxes: About 2000
That is exorbitant pricing. 7K for clutch? Oils & filters 2500? Which oil, esp when you write synthetic engine oil for 3600 next?
My MASS rates are completely different. They charge around 380 for throttle cleaning. What is engine lamination? Engine flushing itself looks like a scam. The brake job should not cost more than 600-700 excluding the brake pads but including the oil, greasing & bleeding process.

This service center looks like ripping the customers.
saket77 is offline   Reply With Quote
Old 13th August 2013, 12:04   #221
BHPian
 
Join Date: Jul 2012
Location: Gurgaon
Posts: 56
Thanked: 18 Times
Default Re: Swift K-series serviced at 66,000 km, it was expensive!

Quote:
Originally Posted by Swiftoholic View Post

Engine flushing: 600
Throttle body cleaning: 800
Fuel injector cleaning: 500
Engine lamination: 800
Dry cleaning: 1100
Brake (bleeding, calliper pin greasing and brake pad replacement): about 2100
Most of these items are just a rip-off. You can get better job done outside with half the amount that these authorized dealers charge. I usually take out the service manual and ask SA to show me these items either in maintenance schedule or any advisory from the company. Most of the times they don't push further
Vikas Arora is online now   Reply With Quote
Old 13th August 2013, 12:57   #222
BHPian
 
aerohit's Avatar
 
Join Date: Aug 2007
Location: India
Posts: 798
Thanked: 461 Times
Default Re: check http://www.team-bhp.com/forum/technical-stuff/71695-lacquering-engine-bay.h

Quote:
Originally Posted by aerohit View Post


I have no words
I also noticed spark plugs were not in the list? should'nt it be?
aerohit is offline   Reply With Quote
Old 13th August 2013, 13:33   #223
BHPian
 
nik0502's Avatar
 
Join Date: May 2013
Location: Gurgaon/Jind
Posts: 244
Thanked: 89 Times
Default Re: Swift K-series serviced at 66,000 km, it was expensive!

Quote:
Originally Posted by saket77 View Post
What is engine lamination?

This service center looks like ripping the customers.
MASS creates a kind of plastic coating on engine. Just like there is a coat on body panels in tafalon coating the same way they spray on engine and creates a coating on it. Engine starts shining after that and very easy to clean. But does not serve any purpose apart from this.

nIk
nik0502 is offline   (1) Thanks Reply With Quote
Old 13th August 2013, 13:35   #224
Distinguished - BHPian
 
saket77's Avatar
 
Join Date: Dec 2012
Location: Ranchi
Posts: 2,949
Thanked: 2,845 Times
Default Re: Swift K-series serviced at 66,000 km, it was expensive!

Quote:
Originally Posted by nik0502 View Post
MASS creates a kind of plastic coating on engine. Just like there is a coat on body panels in tafalon coating the same way they spray on engine and creates a coating on it. Engine starts shining after that and very easy to clean. But does not serve any purpose apart from this.

nIk
Is that coat not affected by engine heat?
saket77 is offline   Reply With Quote
Old 13th August 2013, 14:16   #225
BHPian
 
nik0502's Avatar
 
Join Date: May 2013
Location: Gurgaon/Jind
Posts: 244
Thanked: 89 Times
Default Re: Swift K-series serviced at 66,000 km, it was expensive!

Quote:
Originally Posted by saket77 View Post
Is that coat not affected by engine heat?
Hi saket77,

It remains unaffected by engine heat, One of my friends has it on his alto and its been almost 2 years but the coating is still there and the engine starts shining if you just spray air on it.

nIk
nik0502 is offline   (1) Thanks Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Maruti Service vs Hyundai Service - Which one is cheap? Gangsta Indian Car Dealerships 23 13th September 2015 21:14
Going cheap, the Maruti way : Comparing the Maruti Alto versions jinojohnt The Indian Car Scene 93 17th December 2014 00:58
CNG savings, a MYTH??? yuv Modifications & Accessories 21 25th December 2007 21:08
LPG savings, a MYTH? yuv Modifications & Accessories 15 21st August 2007 17:24
Ferrari Challenge - New Concepts of the Myth salil_kulkarni The International Automotive Scene 4 19th November 2005 12:04


All times are GMT +5.5. The time now is 19:24.

Copyright 2000 - 2016, Team-BHP.com
Proudly powered by E2E Networks