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View Poll Results: Is Maruti Service and Spares getting costlier?
Yes 334 83.92%
No 64 16.08%
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Old 29th August 2013, 17:16   #271
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Originally Posted by avi550m View Post
Should I buy a packet of Shell Helix HX5 mineral oil (5w30, as recommended in the manual) from my neighbourhood shell pump, or trust the mineral oil that they will fill and the price they will charge for that.
Depends on how you have reputation for that service centre.

If you still Trust them retain the oil filled else by a new one and refill.

I don't think they would cheat so badly.

Anurag
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Old 29th August 2013, 17:21   #272
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@avi - This is the probable cost -
Oil shud be between 750-1000 Rs. Oil filter 150 odd. Open the owner's hand book and see what needs to be done at 10k. They charge about 400 odd for brake cleaning, which is not mentioned by Maruti anywhere but done by every one (MASS - FNG). They will probably push you to by a cabin filter. I wudnt say its a wastage of money. It has its utility but is not part of the car. So its upto you to buy. I'd recommend that you get your free service done at Surakashaa. Speak to Lokesh (who is the works manager) and you will have a good time. They use Shell lubricants (HX5-AZ for 5w30). Also mention to Lokesh that you are part of TBHP.
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Old 29th August 2013, 17:43   #273
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@zoombiee - Thank You for the breakup of costs. The only things which need doing at the 3rd free service is the oil change and oil filter change. Other parts are just inspection / tightening. Would like to try Suraksha, but so far have had a good experience with Leo Motors, plus they are located close by for me. Will see what the service representative quotes.
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Old 30th August 2013, 00:31   #274
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The only things which need doing at the 3rd free service is the oil change and oil filter change. Other parts are just inspection / tightening.
Exactly. They are the most crucial things that must be done. Give a look at Brakes too.

Anurag.
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Old 21st September 2013, 14:25   #275
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Ertiga ZDi, 20,000km service at Popular Trivandrum, cost: Rs. 9805.0

Cost of spares and consummables: 7939.8 ( includes 1005.5 as Tax)
Service charges: 1865 ( Tax 199)

Major Spares charged
1. Synthetic Oil: 3316
2. Diesel Filter:1580
3. Transmission Oil:856
4. Coolant: 615
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Old 21st September 2013, 18:37   #276
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Originally Posted by vinodv001 View Post
Ertiga ZDi, 20,000km service at Popular Trivandrum, cost: Rs. 9805.0

Cost of spares and consummables: 7939.8 ( includes 1005.5 as Tax)
Service charges: 1865 ( Tax 199)

Major Spares charged
1. Synthetic Oil: 3316
2. Diesel Filter:1580
3. Transmission Oil:856
4. Coolant: 615
Hi vinodv001 is the diesel filter change as per the owners manual or did you have them change it. I guess it will be the same even for the new swift because my car is nearing its 20000km service soon. 8k for a 20000km service seems to be quite high for Maruti. Lets see how much I am billed. Will keep this thread updated.
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Old 21st September 2013, 18:40   #277
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Originally Posted by zwift1819 View Post

Hi vinodv001 is the diesel filter change as per the owners manual or did you have them change it. I guess it will be the same even for the new swift because my car is nearing its 20000km service soon. 8k for a 20000km service seems to be quite high for Maruti. Lets see how much I am billed. Will keep this thread updated.
Ertiga diesel has fuel filter change every 20k kms as per maintenance schedule in owners manual
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Old 21st September 2013, 18:51   #278
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Originally Posted by vinodv001 View Post
4. Coolant: 615
why isn't maruti switching to long life coolant? It will cost about 1500 to 2000 and will last about one lakh km or 3-5 years. Less inorganic pollutants to the environment too!

Last edited by ramzsys : 21st September 2013 at 19:10.
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Old 21st September 2013, 19:53   #279
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why isn't maruti switching to long life coolant? It will cost about 1500 to 2000 and will last about one lakh km or 3-5 years. Less inorganic pollutants to the environment too!
How will Maruti survive then if they give such long laying parts / fluids?!

Maruti wants to earn money so that's why short life parts so that they can get customers again

Anurag.
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Old 28th September 2013, 11:33   #280
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Default Re: Maruti Service is cheap - A myth!

I got the 30K/5 yrs service done for my (well maintained) Alto Lxi. Details for everybodys' info:

Clip : 13:10
Wire steering boot pinion side : 5.24
Bulb : 33.19
Fuse 15 amp : 6.11
Oil filter : 78.60
Belt, water pump : 121.40
Clutch cable : 192.14
Wiper blade : 524.02
Misc item : 83.14
V belt : 357.21
Grease caliper : 27.95
Screen wash concentrate (50 ml sachet) : 13.10
MGO (Shell 5w30) : 843.66
Paid service: 30K/50K/70K/90K/110K : 1160.00
Brakes overhaul : 220
Upholstery & carpet cleaning : 850
Blower cleaning : 200.00
PUC certificate : 75.00
Clutch cable r&r : 225.00

Sub total: 2299.00
Vat @ 14.5%: 333.44

Sub total: 2730.00
Service tax @12%: 327.60
Edu cess @3%: 9.83

Net bill (rounded): 5700.00

Most of the expensive jobs/spare parts were what I specifically asked for. Items which the service center decided to include on their own without consulting me (costing 100 bucks and above):

Blower cleaning
Brake overhaul
PUC (I know I can get it done outside for about 40 bucks, but for some reason, MASS charges 75, hence mentioned)

I refused throttle body cleaning, wheel alignment and gear oil change since I've driven hardly 5K km since the last service. Also, wheel alignment is cheaper outside.
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Old 2nd October 2013, 12:44   #281
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Today I gave my 2004 WagonR Lx, covered 42k kms for service at KP Automotives located at Mansarovar, Jaipur.
The SA called me after half an hour stating that due to some problems in the workshop, the vehicle will be delivered only by tomorrow evening. Since I needed the car for tonight, I brought the car back without getting any work done.

The SA had given me the following estimate:

Paid service - 1005
Engine oil - 1000
Gear oil - 800
Oil Filter - xxx
Brake oil - 300
Fuel filter - 400
Air filter - 300
PUC - 45
Injector cleaning - 500
Spark plugs - 400
Wheel balancing, alignment and rotation - 650
Throttle body cleaning - 800
Some Unknown greasing on door panels - 300
Coolant - 300

Total estimate was Rs 7000 + Tax.
Now I feel that paying 7000 odd rupees is a bit on higher side.
So would like to ask the experts that does the above quoted work includes any unnecessary item which can be avoided.

Also the WagonR manual states that periodic maintainance service and engine oil change should be at 10k kms or 1 year whichever is earlier whereas my MASS suggests the same at 5K kms or 6 months. My last service and engine oil (MGO 5W30) change was done in January this year at 36k kms, so is it ok if I give my car after covering a couple of thousand more kms and not now?

Experts please help.
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Old 2nd October 2013, 14:26   #282
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Default Re: Maruti Service is cheap - A myth!

Quote:
Originally Posted by Sherlocked
I feel that paying 7000 odd rupees is a bit on higher side. So would like to ask the experts that does the above quoted work includes any unnecessary item which can be avoided.
Not sure if the FuelFilter costs 400Rs - sounds higher. AirFilter at 300 also looks higher, but I could be wrong since my car is on K&N and it's been a long time since I bought an airFilter.

As far as unnecessary items go, the following could be avoided unless you had specific complaints :
- Injector cleaning - 500
- Wheel balancing, alignment and rotation - 650
- Throttle body cleaning - 800
- Some Unknown greasing on door panels - 300

Regarding, "Spark plugs - 400", do check when they were last changed. The routine replacement interval for plugs is only every 20K kms for Maruti cars. So if you changed them in last service, no need to change now.

Quote:
Originally Posted by Sherlocked
the WagonR manual states that periodic maintainance service and engine oil change should be at 10k kms or 1 year whichever is earlier whereas my MASS suggests the same at 5K kms or 6 months.
This is pretty simple and discussed over and over again on the forum. Who do you think knows the car best ? The manufacturer who made the car or the dealer who only sold the car ?
Go by what the manual says. Almost all Suzuki cars today have a 12mon/10000km service interval which is what you need to stick to.

Quote:
Originally Posted by Sherlocked
My last service and engine oil change was done in January this year at 36k kms, so is it ok if I give my car after covering a couple of thousand more kms and not now?
Since it has been only 6K kms & 8-9 months since the last service, you should be getting your car for service either in Jan2014 or when the car's odometer is at 46K kms, whichever is earlier.

Last edited by supremeBaleno : 2nd October 2013 at 14:29.
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Old 2nd October 2013, 21:20   #283
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Quote:
Originally Posted by supremeBaleno View Post
As far as unnecessary items go, the following could be avoided unless you had specific complaints :
- Injector cleaning - 500
- Wheel balancing, alignment and rotation - 650
- Throttle body cleaning - 800
- Some Unknown greasing on door panels - 300
Okay. Will avoid these items.

Quote:
Regarding, "Spark plugs - 400", do check when they were last changed. The routine replacement interval for plugs is only every 20K kms for Maruti cars. So if you changed them in last service, no need to change now.
Just went through the complete service records of the car and I am shocked to see that the Spark Plugs were last replaced in October 2009 at 17k kms.

Quote:
Go by what the manual says. Almost all Suzuki cars today have a 12mon/10000 km service interval which is what you need to stick to.
Since it has been only 6K kms & 8-9 months since the last service, you should be getting your car for service either in Jan2014 or when the car's odometer is at 46K kms, whichever is earlier.
Now I am in a dilemma as the spark plugs have done 25k kms and were last changed exactly 4 years ago.
Sir, now what do you think, should I get only the spark plugs changed or get a complete servicing done.
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Old 3rd October 2013, 19:33   #284
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^^^ You could just get the plugs changed. Service can wait till it is 12mon/10K kms since last service. And you don't even need to endure the wait at a MASS for changing plugs - any garage should be able to do it for you quickly.
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Old 7th December 2013, 13:05   #285
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ATTN: For those who are charged extra labour for misc activities upon paid service:

My wagonRs second year service was scheduled today. The car was picked up punctually and within sometime the junior SA called up. As this was a major service everything had to be replaced. She gave an estimate which included the labour charges as under:

Paid service - 1280
Coolant replacement - 90
Brake cleaning - 750
Brake bleeding - 250
Caliper greasing - 150

and I said STOP.

I was tired of hearing this BS even when I sent the SX4 for service. I asked her what they would do for the paid service part. She started blurting things like general checkup, electrical checkup, wash, oil change. This pissed me even more. I could do that general checkup myself as well as the electrical checkup and moreover I am sure that electrical checkup is just done to find fused bulbs which will be non existent in my cars.

Told her that I will verify the extra charges with higher ups as it was too ridiculous. Gave a call to the TSM asking whats going on these days. He clearly stated that they cant charge me for the work as it is included in the paid service labour. I instructed him to tell the same to the dealer.

In some time, the GM of the service center called up and apologised. He referred the Job Card to a known SA of mine who again tendered apologies and assured he would look into the servicing personally. The overall bill came to Rs. 3800 after getting every fluid, filter, oil replaced and brakes cleaned and greased. He stated that the junior was a newbie and had not known things properly. I then told him that this wasnt a new practice and hence dont fool around with me.

If any of you are faced with the same list of extras, report it to your respective TSMs immediately. Action is assured, and I am satisfied with the costs. They are not expensive at all.
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