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View Poll Results: Is Maruti Service and Spares getting costlier?
Yes 292 83.43%
No 58 16.57%
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Old 17th January 2015, 08:15   #451
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I recently got my WagonR VXi serviced at MASS. There were some issues and it had gone for running repair. Total cost incurred was 3k which included a swing arm which was replaced just 6 months back. What I feel is that the parts might be cheap but they dont last. The amount for maintenance I have spent on my WagonR in last 3 years of ownership even after discounting parts changed under extended warranty is much more than what I had spent on my Santro during its 7 year stay with us. One issue that I find peculiar to Maruti small cars is brake caliper noise. It never occurred in our Santro. Maruti doesn't instill confidence in me now like it did earlier.

Last edited by BoneCollector : 17th January 2015 at 08:34.
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Old 17th January 2015, 09:30   #452
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Quote:
Originally Posted by BoneCollector View Post
There were some issues and it had gone for running repair. Total cost incurred was 3k which included a swing arm which was replaced just 6 months back.
Did you mean 'lower arm'?

IMO swing arm is on bikes only.
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Old 17th January 2015, 12:56   #453
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Originally Posted by a4anurag View Post

Did you mean 'lower arm'?

IMO swing arm is on bikes only.
Yup. My bad. Its the lower arm only.
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Old 19th January 2015, 14:27   #454
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Quote:
Originally Posted by a4anurag View Post
4K for labour for an Alto?! God above!

Can you please post the bill here and what all works were carried out in this 40K service?

This is fleecing to the core IMO!
Quote:
Originally Posted by Gansan View Post
Can you give a break-up of what ABT charged? Please see what MSM charged me for the fourth and fifth year service respectively and compare.
Apologies for the delay. Attaching the service bills below.
Attached Thumbnails
Maruti Service is cheap - A myth!-wp_20150119_11_55_55_pro.jpg  

Maruti Service is cheap - A myth!-wp_20150119_11_58_02_pro.jpg  

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Old 19th January 2015, 14:58   #455
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Quote:
Originally Posted by prkiran View Post
Apologies for the delay. Attaching the service bills below.
The Biggest surprise in your bill - "Front Brake Caliper Assy OH" - 9XX Rs!!
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Old 19th January 2015, 16:17   #456
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Quote:
Originally Posted by prkiran View Post
Apologies for the delay. Attaching the service bills below.
Except the cost of front wheel bearing and the labor for replacing it (~ Rs 1700.00), I would say the rest is about par for every two year (or multiples of 20k KM) service. If you leave out the bearing related expenses, it is ~ Rs 6000.00, which compares with what I had posted. Was the bearing damaged?

I don't see any charge towards engine oil. Did you take it with you?
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Old 19th January 2015, 16:24   #457
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Quote:
Originally Posted by Gansan View Post
Except the cost of front wheel bearing and the labor for replacing it (~ Rs 1700.00), I would say the rest is about par for every two year (or multiples of 20k KM) service. If you leave out the bearing related expenses, it is ~ Rs 6000.00, which compares with what I had posted. Was the bearing damaged?
I guess so, there was quite a bit of noise and some wobbling from that wheel which the SA identified to be with a damaged wheel bearing.

Quote:
I don't see any charge towards engine oil. Did you take it with you?
Had got the engine oil changed 2 months ago.
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Old 19th January 2015, 16:30   #458
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Had got the engine oil changed 2 months ago.
Then how come there is a charge for oil filter in the bill? Did they drain out the oil and re-fill it after changing the filter?
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Old 19th January 2015, 16:52   #459
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Err.. Do we need to drain the oil to change oil filter?
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Old 19th January 2015, 17:02   #460
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^^ Not really, but some oil will be lost when the filter is changed and will have to be topped up to reach full level. I see no top-up charge either.

Did you do an oil change sans filter change at some other workshop?
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Old 19th January 2015, 17:27   #461
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Nope; was done at the same place.
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Old 19th January 2015, 18:32   #462
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Default Re: Maruti Service is cheap - A myth!

Quote:
Originally Posted by paragsachania View Post
The Labor for removing and replacing Front Disc Pads - Rs. 635!!!
That is very funny. I did 4 springs cut and lowered to my specifications at mod shop and charge was much lower than this. I guess all Authorised dealers are getting some money only through service and their revenues are supposed to increase through increased volumes. And if that does not happen, simply charge more (till the feeling of 'authorized' is better lasts).
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Old 25th January 2015, 10:46   #463
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This is from the OP dated Feb/2009 for a Baleno 40K service:
Quote:
Originally Posted by chocoguy4u View Post
LABOUR
paid service - 900
brakes overhaul (complete) - 480
consummable check/ replacement - 45

Quote:
Originally Posted by prkiran View Post
Attaching the service bills below.
And this is from @pkirans' bill for an Alto 40K service dated around Jan/2015:
Paid service: 1325
Front brake caliper assembly overhaul: 964
Consumable check/replacement: 100

If we discount the fact that the two cars belong to different categories it's still a ~70% increase in labor costs. And if you do factor that in, the % increase will only be higher. The 40K service cost of a Baleno equivalent (SX4/Ciaz) should probably be considered.

My 2008 Alto is due for 40K service in a month. The clutch has been shuddering so it's going to require attention (that means $$$). Looking at all this, it's almost certain my bill will be in five figures.

Whenever I bring up this point with the SA, the guy only says all brands & cars have increased service/labor costs, not just Maruti. Not sure that's entirely true
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Old 10th February 2015, 20:22   #464
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My Uncle gave his Alto 800 for servicing. The car had done barely 5,000 KM yes 5,000 KM!
The service bill for this car was close to Rs 7, 500!
No Parts were replaced!
Why such a high bill? thanks to unnecessary addons Similar to this one.

http://www.team-bhp.com/forum/indian...infectant.html (Scam alert : A/C Disinfectant)

Request everyone to be extra careful and vigilant while getting your cars serviced.

Most of them try and sell you snake oil in form of
engine flush - Rs 800
Engine Treatment - Rs 850
Engine Coating - Rs 600
Silencer Coating -
Your car doesn't need all this and will work/run perfectly without any of this.

Don't fall for everything the service adviser tells you.

Last edited by Captain Slow : 10th February 2015 at 20:29.
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Old 11th February 2015, 00:12   #465
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Default Re: Maruti Service is cheap - A myth!

5000kms is like free service area. How old is the car ?

In any case, all those treatments are scam. Raise it with MSIL asap.
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