Go Back   Team-BHP > BHP India > Team-BHP Reviews > Indian Car Dealerships


Reply
 
Thread Tools Search this Thread
Old 14th June 2009, 13:41   #16
BHPian
 
Join Date: May 2009
Location: gurgaon
Posts: 51
Thanked: 10 Times
Default

actually the comapny has agreed to replace 3 cars. all 3 of us were collectively taking the issue forward to skoda officials as it would have created a greater pressure on them. so.

intially i was everytime assured that my car will be rectified and i am the only one facing the problem.
i was on verge of filing a suit and had all my papers ready but then i came across a gentelmen whose fabia had been replaced six months back that also not because of stalling issue but because of braking issue. i got the cue from him and contacted several harrased fabia owners and took the issue forward .I was myself surprised on their decision as i expected them to drag the issue long but after one visit to their corporate office in gurgaon the decision came in 3 days.
i am still to return the car and will be following them on the procedure.

meanwhile i realize that i had a loan on the car. do i need to foreclose the loan or can it to be transfered to my new car. i took the loan from hdfc.

Last edited by Rehaan : 15th June 2009 at 15:53. Reason: Posts merged.
mayank123 is offline   Reply With Quote
Old 15th June 2009, 13:54   #17
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 47,763
Thanked: 89,526 Times
Default

Quote:
actually the comapny has agreed to replace 3 cars. all 3 of us were collectively taking the issue forward to skoda officials as it would have created a greater pressure on them. so.
Congratulations! You are one of the lucky few who has been treated like this. I hope Skoda expands on their generosity and takes the effort to satisfy all of their disgruntled customers.
GTO is offline   Reply With Quote
Old 15th June 2009, 17:45   #18
BHPian
 
Join Date: Feb 2009
Location: Bangalore
Posts: 334
Thanked: 49 Times
Default

It is a good news, even if numbered. From what I learn after a conversation with an ex employee of Skoda, there is no other way for them but to improve their A.S.S

At the time when they entered India, nobody was interested in taking up their dealership. The early dealers didn't even pay the deposit amount. Nummer eins was one of them. A soft hand then led to the mess what we see today.

With the new and good launches, it is almost certain that they are taking the Indian market more seriously now. It will not be able to clear the mess in a jiffy but will be ineresting to see the progress.
fi.robin is offline   Reply With Quote
Old 15th June 2009, 18:22   #19
Senior - BHPian
 
Join Date: Jul 2006
Location: Bombay
Posts: 1,038
Thanked: 681 Times
Default

Great news Mayank, but like you said, its sad that you have to chose another Skoda. And you still don't get compensated for all the hardships that you underwent on account of a defective car. Looks like Skoda has got a damn good deal here.

Gosh, if they had tried these stunts in the US, they would be filing bankruptcy on account of all the legal cases alone.
Lalvaz is offline   Reply With Quote
Old 15th June 2009, 18:40   #20
BHPian
 
Join Date: Dec 2007
Location: Bangalore
Posts: 343
Thanked: 155 Times
Default

I'd say take the new Skoda (whichever you decide) (with the 7L discount), sell it after 6months, buy a better car!
sanjaykk is online now   Reply With Quote
Old 3rd July 2009, 08:43   #21
Distinguished - BHPian
 
Join Date: Jul 2007
Location: MUMBAI
Posts: 3,059
Thanked: 4,659 Times
Default

Dear all - as Mayank's first post date is May 2009 which is absolute dry heat of summer in Delhi, I think this is a fuel percolation issue. Let Skoda sort it out. Usually big manufacturers with bigger executives generally do not listen to anybody.

Best regards,

Behram Dhabhar
DHABHAR.BEHRAM is offline   Reply With Quote
Old 3rd July 2009, 09:37   #22
BHPian
 
Join Date: Mar 2009
Location: NOIDA, Manchester & Cardiff
Posts: 565
Thanked: 43 Times
Default

I had test driven Fabia 1.4 Elegance immediately after it was introduced. I was quite keen to buy it that time. I visited their dealer Sai Automobiles at Patparganj Delhi. I faced the most ignorant and dis-interested staff. Despite being the only customer at the showroom, I had to wait for more than 15 minutes before a salesman was told to show me the car. He did not even know what is a tinted glass. Exasperated I asked for the car manual to see the technical details myself.

That created a stir. The dealer Manager came and asked 'I have been selling these cars since long and have not read any manual so why do you need it'. But when I insisted, I was given a manual. The recommended fuel in manual was 95 RON. When I pointed this to the Manager, he told me that this a European manual and not applicable for India. I had even to explain him what is RON.

Thank God I did not buy that car. But the problem was that Skoda did not bother to retune the engine for low octane Indian fuel and sold it as it is. Thats why the engine was practically powerless. I had given this feedback to a Skoda official also but no corrective action was taken.

Yes the engine should work with 97 Octane, but who will pay for it and it is not available freely
akj53 is offline   Reply With Quote
Old 3rd July 2009, 18:06   #23
BHPian
 
Join Date: May 2009
Location: gurgaon
Posts: 51
Thanked: 10 Times
Default

hey guys,
just wanted to inform i wiil be taking delivery of a new white skoda fabia diesel eleance on sunday.

Quote:
Originally Posted by DHABHAR.BEHRAM View Post
Dear all - as Mayank's first post date is May 2009 which is absolute dry heat of summer in Delhi, I think this is a fuel percolation issue. Let Skoda sort it out. Usually big manufacturers with bigger executives generally do not listen to anybody.

Best regards,

Behram Dhabhar
no, the problem is persistent since oct.-nov last year.though only then it would occur rarely but since then it has increased its frequency and now ocuurs everyday after driving 40-50 kms.

Last edited by Rehaan : 3rd July 2009 at 23:43. Reason: Please dont post the same Q in more than one thread (regarding the manufacturing date).
mayank123 is offline   Reply With Quote
Old 12th July 2009, 01:33   #24
MAS
Senior - BHPian
 
MAS's Avatar
 
Join Date: Oct 2007
Location: Chennai
Posts: 1,834
Thanked: 1,205 Times
Default

Congrats Mayank.

Seems like the Skoda Management is following team-bhp regularly. Looks like people from Toyota have joined the top management in Skoda. Enjoy your new ride.

Please do post the difference in experience between a petrol & a diesel Fabia
MAS is offline   Reply With Quote
Old 16th September 2009, 13:41   #25
evo
BHPian
 
evo's Avatar
 
Join Date: May 2004
Location: Kolkata/Shillong
Posts: 755
Thanked: 23 Times
Default

Quote:
Originally Posted by MAS View Post
Congrats Mayank.
Looks like people from Toyota have joined the top management in Skoda.
Hahaha! Brilliant.
evo is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
6 lakhs to repair Skoda Fabia engine. EDIT: Owner sells Fabia as scrap! zombiedriver Technical Stuff 234 27th July 2016 16:32
Fiat rejects warranty because of slightly overshooting service intervals. EDIT: Fiat agrees to help! AviG Indian Car Dealerships 61 8th June 2016 16:27
Volkswagen Polo: A disaster - Dealer unable to deliver the car. Update: Now delivered bunty Indian Car Dealerships 129 25th April 2016 14:37
Mercedes E220 W124 Stalling and heating issue aquavelva Technical Stuff 11 9th October 2011 00:13
Skoda agrees to replace my faulty Fabia, which Skoda to purchase now? mayank123 Luxury, Imports & Niche 40 11th August 2009 20:10


All times are GMT +5.5. The time now is 16:44.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks