Fabia stalling issue: Dealer unable to diagnose. EDIT: Skoda agrees to replace car - Team-BHP

mayank123 · 21st May 2009, 20:59

hey all bhpians.This is my first post and a very sad one.
I bought a Fabia 1.4mpi elegance from giriraj motors (Gurgaon) on 30 april 2008.

since then the car has been stalling for unknown reason.The dealer workshop people do not have any clue about thecause of problem and has not been able to solve it.

Even the mechanics from aurangabad were not able to diagonise the problem. intially they blamed it on adulterated fuel and changed the filter and cleaned the tank.but the problem got back after 50 km so the fuel problem is out of question.every time the dealership people are making excuses and find a problem in something or other.

Today they told me they would have to change the fuel pump which is out of stock and would take another 7-8 days for the same to arrive.
i am very disturbed after reading thread of gaurav mathur and feel cheated by the skoda people.

i even met mr. sayed yasir the customer relation executive of northern india who assured my problem would be look after. But there has been no reply from him till date.

yesterday i found another customer at the workshop who has been facing same problem in his fabia and was convinced the problem is a manufacturing defect in all fabia to end petrol.when i asked the manager about the manufacturing defect stating that another customer has the same problem he made a wild excuse that the vas scan shows the problem of his car and there is a problem regarding injectors and the car is misfiring.

i dont understand what is so premium in the so called premium hatchback and the premium company. they cant even diagnoise a fault which is evident in all their cars of the same varient.

i would certainly appreciate some help and guidance from fellow bhpians regarding what should be my next step.

vnabhi · 21st May 2009, 21:21

Sorry to hear about your predicament. This more or less confirms that Skoda is not making any efforts to improve.
BTW I did not follow this sentence--"yesterday i found another customer at the workshop who has been facing same problem in his fabia and was convinced the problem is a manufacturing defect in all fabia to end petrol"
What do you mean by 'end petrol'?

Alter_Ego · 21st May 2009, 21:24

Lo another one bites the dust

The best thing you can do is to join the tort litigation the other team-bhpians are planning to file on skoda.Follow the other threads started by harish,GTO and others closely.
The only thing that will do any effect here is the unity of all the disgruntled skoda customers.
Join them and let us all show this unconcerned manufacturer that this is not a third class under developed economy and certainly not a dumping ground for its defective products.

amitoj · 21st May 2009, 21:24

Quote:

Originally Posted by vnabhi

BTW I did not follow this sentence--"yesterday i found another customer at the workshop who has been facing same problem in his fabia and was convinced the problem is a manufacturing defect in all fabia to end petrol"
What do you mean by 'end petrol'?

I think he meant "top end petrol"
By the way, there is another thread on the same problem from another member.

mayank123 · 21st May 2009, 21:48

Quote:

Originally Posted by vnabhi

Sorry to hear about your predicament. This more or less confirms that Skoda is not making any efforts to improve.
BTW I did not follow this sentence--"yesterday i found another customer at the workshop who has been facing same problem in his fabia and was convinced the problem is a manufacturing defect in all fabia to end petrol"
What do you mean by 'end petrol'?

yes i missed "p"there. read the gaurav's thread that somewhat's confirm that the defect is present in all 1.4mpi.

bblost · 21st May 2009, 22:07

same issue reported here https://www.team-bhp.com/forum/india...ice-skoda.html

sidindica · 21st May 2009, 22:21

there is only 1 solution: get the fuel tank cleaned and use speed 97 petrol. that engine is trouble free in that.

only problem: Rs. 70 per litre cost.

mayank123 · 21st May 2009, 22:27

Quote:

Originally Posted by sidindica

there is only 1 solution: get the fuel tank cleaned and use speed 97 petrol. that engine is trouble free in that.

only problem: Rs. 70 per litre cost.

i even mentioned the possibility of low octane in car but the skoda people simplymade it clear that the problem is not because of fuel octane level!

Gaurav Mathur · 22nd May 2009, 01:21

Go thru this, exactly same problem

http://www.team-bhp.com/forum/indian...ia-woes-4.html (Pathetic service from Skoda and Fabia woes. EDIT : Got FULL refund from Skoda)

GTO · 22nd May 2009, 18:05

Quote:

Originally Posted by mayank123

i dont understand what is so premium in the so called premium hatchback and the premium company.

I can't understand it either. Thankfully, the market has decided its fate and the Fabia has flopped.

I'm going to advise you exactly the same that I told Gaurav : Sell the dud, book your loses and move on. No point in trying to flog a dead horse. You are better off choosing another manufacturer that actually cares for its customers.

YC.BALENO.CHD · 25th May 2009, 23:19

Quote:

Originally Posted by sidindica

there is only 1 solution: get the fuel tank cleaned and use speed 97 petrol. that engine is trouble free in that.

only problem: Rs. 70 per litre cost.

SPEED 97 for 70 Rs/litre?!

It costs a mere 44.55 Rs./litre here. I clearly remember as I just tanked up a couple of days ago. And yes, normal 'speed' is not available here at many stations. Only normal unleaded stuff and speed 97. Now I have a feeling that the stations are selling 'speed' under 'speed 97' moniker.

And yes, really sad to see another skoda owner troubled by the poor after sales and manufacturing defects in skoda cars. I really loved Fabia, such an excellent car it seemded during a test drive few months ago but now its definately out of my wish list.

mayank123 · 14th June 2009, 12:18

good news friends. after lot of pressure skoda has decided to replace my fabia 1.4 and would discount the ex showroom price of fabia on my next skoda purchase. that means i would get a discount of around 7 lacs.i still insisted on refund of amount but they didnt agree to it.
the good part is i will get a new vehicle but the bad part is it has to be a skoda again.
i will be posting a thread in what car? section . please suggest on what should be my next car purchase.

khan_sultan · 14th June 2009, 12:46

Hi Mayank,

That's some good news and it will help a lot of BHPians if you share on ow you managed to put pressure on Skoda & got them to agree for a replacement.

Make sure you to take a wise decision now and do ensure that you follow the PDI checklist from team-bhp to the T.

Best of luck and you are one lucky person.

EDIT: Just saw that you opened a new thread.

http://www.team-bhp.com/forum/indian...s-replace.html

Let's carry the discussion in that thread.

greenhorn · 14th June 2009, 13:00

what is the world coming to. skoda releases a VFM car, honda releases an overpriced car.
Honda dealer installs fake parts in a civic, and tries to cheat the customer, and skoda agrees to replace a car.

Is the world coming to an end ??

bottle · 14th June 2009, 13:14

Skoda was always a low budget brand , at least internationally and now with VW in India I guess even here too

21st May 2009, 20:59	#1 (permalink)
mayank123 Newbie Join Date: May 2009 Location: gurgaon Posts: 20	Fabia stalling issue: Dealer unable to diagnose. EDIT: Skoda agrees to replace car hey all bhpians.This is my first post and a very sad one. I bought a Fabia 1.4mpi elegance from giriraj motors (Gurgaon) on 30 april 2008. since then the car has been stalling for unknown reason.The dealer workshop people do not have any clue about thecause of problem and has not been able to solve it. Even the mechanics from aurangabad were not able to diagonise the problem. intially they blamed it on adulterated fuel and changed the filter and cleaned the tank.but the problem got back after 50 km so the fuel problem is out of question.every time the dealership people are making excuses and find a problem in something or other. Today they told me they would have to change the fuel pump which is out of stock and would take another 7-8 days for the same to arrive. i am very disturbed after reading thread of gaurav mathur and feel cheated by the skoda people. i even met mr. sayed yasir the customer relation executive of northern india who assured my problem would be look after. But there has been no reply from him till date. yesterday i found another customer at the workshop who has been facing same problem in his fabia and was convinced the problem is a manufacturing defect in all fabia to end petrol.when i asked the manager about the manufacturing defect stating that another customer has the same problem he made a wild excuse that the vas scan shows the problem of his car and there is a problem regarding injectors and the car is misfiring. i dont understand what is so premium in the so called premium hatchback and the premium company. they cant even diagnoise a fault which is evident in all their cars of the same varient. i would certainly appreciate some help and guidance from fellow bhpians regarding what should be my next step.

21st May 2009, 21:21	#2 (permalink)
vnabhi Senior - BHPian Join Date: May 2007 Location: Hyderabad Posts: 2,107 View My Garage	Sorry to hear about your predicament. This more or less confirms that Skoda is not making any efforts to improve. BTW I did not follow this sentence--"yesterday i found another customer at the workshop who has been facing same problem in his fabia and was convinced the problem is a manufacturing defect in all fabia to end petrol" What do you mean by 'end petrol'? __________________ ------------------------------------- Ford Fiesta 1.6 sxi 2007 WagonR LXi 2001 M800 1986 (sold)

21st May 2009, 22:07	#6 (permalink)
bblost Team-BHP Support Join Date: Jul 2007 Location: Hyderabad Posts: 1,839 View My Garage	same issue reported here https://www.team-bhp.com/forum/india...ice-skoda.html __________________ Ever catch yourself listening to a nice song on the radio and dedicating it to your car.

21st May 2009, 22:21	#7 (permalink)
sidindica Distinguished - BHPian Join Date: Jun 2007 Location: Paradise Posts: 1,384	there is only 1 solution: get the fuel tank cleaned and use speed 97 petrol. that engine is trouble free in that. only problem: Rs. 70 per litre cost. __________________ I've been on a calendar, but never on Time.

14th June 2009, 12:46	#13 (permalink)
khan_sultan Team-BHP Support Join Date: Apr 2006 Location: Bangalore Posts: 2,472 View My Garage	Hi Mayank, That's some good news and it will help a lot of BHPians if you share on ow you managed to put pressure on Skoda & got them to agree for a replacement. Make sure you to take a wise decision now and do ensure that you follow the PDI checklist from team-bhp to the T. Best of luck and you are one lucky person. EDIT: Just saw that you opened a new thread. http://www.team-bhp.com/forum/indian...s-replace.html Let's carry the discussion in that thread. __________________ The best way to kill an idea is to take it to a meeting.... Last edited by khan_sultan : 14th June 2009 at 12:51.

21st May 2009, 21:24	#3 (permalink)
Alter_Ego BHPian Join Date: May 2009 Location: Ottawa,Canada/Bangalore Posts: 109	Lo another one bites the dust The best thing you can do is to join the tort litigation the other team-bhpians are planning to file on skoda.Follow the other threads started by harish,GTO and others closely. The only thing that will do any effect here is the unity of all the disgruntled skoda customers. Join them and let us all show this unconcerned manufacturer that this is not a third class under developed economy and certainly not a dumping ground for its defective products.

22nd May 2009, 01:21	#9 (permalink)
Gaurav Mathur BHPian Join Date: May 2009 Location: Rishsikesh Posts: 29	Go thru this, exactly same problem http://www.team-bhp.com/forum/indian...ia-woes-4.html (Pathetic service from Skoda and Fabia woes. EDIT : Got FULL refund from Skoda)

14th June 2009, 12:18	#12 (permalink)
mayank123 Newbie Join Date: May 2009 Location: gurgaon Posts: 20	good news friends. after lot of pressure skoda has decided to replace my fabia 1.4 and would discount the ex showroom price of fabia on my next skoda purchase. that means i would get a discount of around 7 lacs.i still insisted on refund of amount but they didnt agree to it. the good part is i will get a new vehicle but the bad part is it has to be a skoda again. i will be posting a thread in what car? section . please suggest on what should be my next car purchase.

14th June 2009, 13:00	#14 (permalink)
greenhorn Senior - BHPian Join Date: Apr 2007 Location: KL-01 Posts: 4,517 View My Garage	what is the world coming to. skoda releases a VFM car, honda releases an overpriced car. Honda dealer installs fake parts in a civic, and tries to cheat the customer, and skoda agrees to replace a car. Is the world coming to an end ?? __________________ '07 Indica DLG - Almost a DLX

14th June 2009, 13:14	#15 (permalink)
bottle BHPian Join Date: Sep 2006 Location: Chennai Posts: 914 View My Garage	Skoda was always a low budget brand , at least internationally and now with VW in India I guess even here too __________________ Tata Palio Sport - Station Wagon Fix It Again Thambi

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