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Old 20th November 2009, 10:44   #1
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Default Need contacts to escalate a Mahindra after sales service complaint


Hello, Presently Iam the custodian of two company owned Boleros and experiencing horrible service from Mahindra authorized service station at TVS, Kannur. One of my vehicle is in workshop for more than two months and still they are working on it. I have already escalated to mahindra customer care email, but I just get a reply that "they regret for the delay and inconvenience caused" and vehicle is still remaining in workshop. I will be very grateful if someone can share the personal/official email address of someone responsible in Mahindra
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Old 20th November 2009, 10:50   #2
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Two months? What was the problem with the vehicles?

Usually Mahindra are very sensitive to mails sent to their customer care?
Anyways I have sent you a PM of the email ids?
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Old 20th November 2009, 14:37   #3
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Quote:
Originally Posted by beejay View Post
Two months? What was the problem with the vehicles?
Thanks beejay,

The Bolero was taken for engine rebuild and some suspension works @ 3.2 lakhs KMs. They are trying to source parts for the last two months.

Regards

Last edited by Rehaan : 21st November 2009 at 22:33. Reason: Quote fixed.
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Old 20th November 2009, 15:40   #4
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Quote:
Originally Posted by ontheroad View Post

The Bolero was taken for engine rebuild and some suspension works @ 3.2 lakhs KMs.
Regards
3.2L kms.

I am sure it must be a Di turbo.
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Old 1st December 2009, 19:34   #5
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Try the Helpline Number
09935066006
18001026006 Toll Free. It really Helps.
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Old 7th December 2009, 07:16   #6
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Have just sent you a PM with the contact details of concerned person at Corporate HQ. Hope it helps. Do let us know the update.
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Old 7th December 2009, 13:08   #7
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Hi,

At last the bolero was repaired and delivered. Its running ok now.

Thanks everyone.
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