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|24th December 2009, 17:58||#1|
Join Date: Oct 2009
Thanked: 65 Times
M.A.S.S interlinked (central repository of service history)
This week I went to M.A.S.S for service of my brother's car (which he bought quite recently) and it was a surprise when service advisor indicated that
the M.A.S.S computer network is interlinked or they all save information at a centralized location (may be provided by Maruti) which can be retrieved by any M.A.S.S.
He pulled out the service history of the car with ease and showed us the list of services/repairs done on the car.
Ofcourse, the services/repairs done only at M.A.S.S are reflected in the report. So repairs done at road side shop or other locations do not appear in the report.
Inspite of this, I felt this is a neat feature. This would really come handy while buying used cars and can retrieve past history of the car with ease.
I'm not sure for how long this interlinked network exists. I remember asking the SA last year about the interlinking of their own service stations and the reply was negative.
|25th December 2009, 12:00||#2|
Join Date: Feb 2004
Thanked: 103,418 Times
Honestly, if you ask me, I'd say "what took them so long?" Tata has been maintaining a centralized database of service records since a couple of years now.
Either ways, a step in the right direction. Makes things easier for customers, dealers and the manufacturers alike.
|27th December 2009, 21:38||#5|
Join Date: Mar 2006
Thanked: 16 Times
I guess this feature existed much before. Maybe the dealer has now only been added to the network.
|28th December 2009, 11:39||#6|
Join Date: Sep 2007
Thanked: 44 Times
nope this feature is available from long time back as i remember. they have central repository from where you can fetch the car details and service history. They dont give details to all the customer who has intent of buying second hand car but if you know people there then they might help you in giving details.
|28th December 2009, 12:21||#8|
Join Date: Apr 2009
Thanked: 2 Times
Even Mahindra is having details on a central Repository since a long time ( i think for around 2- 3 years). It really works wonders whe you are in to buy a Second hand vehicle or want to sell yours.
|28th December 2009, 15:28||#10|
Senior - BHPian
Join Date: Sep 2006
Location: Chennai, India
Thanked: 268 Times
He also told me that two MASS in the city (Popular and another one, cant recollect the name now) are yet to be onboarded to this system. Hence, if a car was serviced at any of these MASS, their records would not be available with the other MASS.
|1st February 2010, 17:00||#11|
Join Date: Jan 2010
Thanked: 70 Times
Do you have the idea whether they will migrate the old data also in to the system?
My service was done in Sagar, Pratham, Bimal and now at Surakshaa. All the services were done at M.A.S.S only. Will they migrate the old history (mine from 2002) as well?
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