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View Poll Results: How was your Maruti Suzuki authorised service expereince?
Excellent and Outstanding 23 12.78%
Exceeds your expectations 29 16.11%
Meets your expectations 69 38.33%
Below your expectations 36 20.00%
Improvement Needed 23 12.78%
Voters: 180. You may not vote on this poll

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Old 2nd March 2017, 17:55   #151
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Default Re: Maruti Suzuki A.S.S. Review by owners

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Originally Posted by Monolithic View Post
I've taken some photos. Looks like the shock absorber is at fault here. It has become rigid and fixed in a place.

Should I take some more photos? Are these clear enough?
While the pictures don't reveal anything significant, if you believe its the struts which are at fault here, then I'd recommend going for the preassembled struts rather than overhauling.

Benefits of preassembled struts-

-Plug and play, its a simple bolt on job.
-Almost the same price as an overhaul, but the factory assembled struts will supposedly have better quality.

Also get the LHS strut inspected. Personally, I like to replace these things together. Anything which comes in pair, should be replaced as a pair.

Part numbers-

41069M84371=STRUT SET FR SUSP RH=Rs.1900
41068M84371=STRUT SET FR SUSP LH=Rs.1900

The vendor for this particular part number(ending with 371) is Munjal Showa Link.

Regards,
Shashi
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Old 2nd March 2017, 18:42   #152
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Originally Posted by Leoshashi View Post
t



Also get the LHS strut inspected. Personally, I like to replace these things together. Anything which comes in pair, should be replaced as a pair.



Part numbers-



41069M84371=STRUT SET FR SUSP RH=Rs.1900

41068M84371=STRUT SET FR SUSP LH=Rs.1900







Regards,

Shashi

You're right. I'm sorry i didn't get to update. That is what the service guys said too. So now replacing the struts. They've ordered the parts, they will be replaced tomorrow. And hopefully, I can properly drive from tomorrow evening. And yes, I am replacing the struts in pair.
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Old 2nd March 2017, 18:46   #153
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Default Re: Maruti Suzuki A.S.S. Review by owners

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Originally Posted by Monolithic View Post
. And yes, I am replacing the struts in pair.
Kindly post pictures of the pre-assembled struts. Its always a pleasure to see new spares.
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Old 2nd March 2017, 18:49   #154
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Kindly post pictures of the pre-assembled struts. Its always a pleasure to see new spares.

Haha, I will definitely post some pictures .
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Old 2nd March 2017, 19:07   #155
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Default Re: Maruti Suzuki A.S.S. Review by owners

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Haha, I will definitely post some pictures .
And while you are at it, do get these things checked:

1. Lower arms
2. Stabiliser bar
3. Stabiliser bar bushes
4. Tie Rod ends

Regards,
Shashi
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Old 9th March 2017, 21:08   #156
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Default Re: Maruti Suzuki A.S.S. Review by owners

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Originally Posted by Leoshashi View Post
And while you are at it, do get these things checked:

Regards,
Shashi
Update: Thursday, 9 March 2017

All the struts have been replaced. The older ones were really bad. The car's stability has been improved a lot. I felt more confident over the bumps. It is like a new car again!

And I'm sorry I couldn't get the photos before they were put on.

But I'm glad that everything has finally ended!
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Old 17th August 2017, 09:27   #157
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Default Re: Maruti Suzuki A.S.S. Review by owners

I had some complaint on the maruti service. I asked for an email id at the service center and they gave this one customer.feedback@maruti.co.in.

I wrote to this email id on 6th August and did not recieve any response for 10 days. Today I tried logging a complaint on the website. When I filled most of the part, and went to select the Dealer, I do not see Karnataka listed under the state. So I had to select some other dealer in Kerala and write the dealer details in the complaint box. I do not know how can the website of the largest car manufacturer in India be so pathetic. Please see the screen shot of the website taken as of today.
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