Go Back   Team-BHP > BHP India > Team-BHP Reviews > Indian Car Dealerships


Reply
 
Thread Tools Search this Thread
Old 25th April 2012, 00:06   #121
BHPian
 
Skyline GT-R's Avatar
 
Join Date: Mar 2010
Location: Dubai
Posts: 594
Thanked: 202 Times
Default Re: Gift for Sales attendant at Car Delivery time

I have worked as a showroom sales executive (in Qatar) & have received gifts ranging from 22K gold plated watch (which i still wear for marriages etc) - 100 USD cash - Perfume bottle - Lunch @ nearby restaurant - Cigar box.

All received the same service from me & i did not expect a gift from any of them. (BTW these were not rich Arabs)

When i took delivery of my Figo last year i invited my guy @ Kairali Ford (Paul) to join me for dinner & a carbonated drink, but he denied. 1 year down the line i call him atleast once a month & have given him some references.

OT: There is premium car dealer in Kochi who has all his field staff designated as Territory Managers. Job spec is "managing the territory" by visiting each & every customer & making cold calls. Salary Rs 10K all inclusive. Title is very much misleading in this particular case.

End of the day, a waiter is a waiter but we can make his life better by calling him 'Boss" or "Bhai" & saying Thank you.
Skyline GT-R is offline   (9) Thanks Reply With Quote
Old 25th April 2012, 14:39   #122
Senior - BHPian
 
n_aditya's Avatar
 
Join Date: Oct 2005
Location: Namma Bengaluru
Posts: 5,206
Thanked: 2,742 Times
Default Re: Gift for Sales attendant at Car Delivery time

Note from Support - Please keep the arguments at bay and stick to the topic of discussion.
n_aditya is offline   Reply With Quote
Old 4th May 2012, 12:32   #123
BHPian
 
TaurusAl's Avatar
 
Join Date: Mar 2011
Location: Mumbai - MH 01
Posts: 521
Thanked: 315 Times
Default Re: Gift for Sales attendant at Car Delivery time

Yes, normally it is just a box of sweets from me, last time gifted a desk clock. However, i have never felt that they expect anything from us.
TaurusAl is offline   Reply With Quote
Old 4th May 2012, 13:05   #124
BHPian
 
doctorque's Avatar
 
Join Date: Jun 2007
Location: Mumbai
Posts: 552
Thanked: 369 Times
Default Re: Gift for Sales attendant at Car Delivery time

I dont quite think Auto Sales Guys (All i know) even expect a gift (Tip is too small a word to be used here). Not all might give their 100% in making it smooth for all their customers all the time. But when they do, a word of appreciation is good enough to motivate them to continue doing better work as much a they can. Sharing the experience with seniors is another motivation for sales guys.

Also, not all organizations or dealers are making good commission packages for them. None in some cases and there are guys who have still worked hard for each one of their customers without discrimination.
doctorque is offline   Reply With Quote
Old 4th May 2012, 18:39   #125
Senior - BHPian
 
scopriobharath's Avatar
 
Join Date: Nov 2007
Location: Chennai
Posts: 3,565
Thanked: 1,175 Times
Default Re: Gift for Sales attendant at Car Delivery time

I too agree to this - Sending an appreciation email to the sales person's manager / 1 up manager would/should help him. He too would feel motivated and will help him in his appraisal

I think this appreciation + a box of sweets to be shared with the dealership should be a good gesture. A pen / gift-vouchers etc would be a good personalized gift.
scopriobharath is online now   Reply With Quote
Old 17th October 2013, 12:47   #126
Team-BHP Support
 
bblost's Avatar
 
Join Date: Jul 2007
Location: Hyderabad
Posts: 9,650
Thanked: 6,662 Times
Default Re: Gift for Sales attendant at Car Delivery time

I did not get the gifts on the day of delivery. But went back to the dealership 3 days later with:
  • Box of chocolates for everyone.
  • A folder for the bank loans guy
  • A Gillette Fusion Power Razor for the always smart and well groomed Salesguy.
bblost is offline   (1) Thanks Reply With Quote
Old 18th October 2013, 00:31   #127
Senior - BHPian
 
GrammarNazi's Avatar
 
Join Date: Apr 2013
Location: Bangalore
Posts: 1,022
Thanked: 1,620 Times
Default Re: Gift for Sales attendant at Car Delivery time

IIRC I gave a box of chocolates 3 yrs back for the Nano.

My dad specifically made it a point to give nothing more than a box of chocolates because he considered that anything more substantial would be unethical as the sales executive, afterall is the employee representative of the seller. To profit him substantially could (incase of an unfortunate turn) raise a question of integrity.

In any of our businesses too, we particularly do not over-benefit the company representative. Yes, treat him/her well, but not much beyond that.
GrammarNazi is offline   Reply With Quote
Old 19th October 2013, 14:03   #128
Senior - BHPian
 
narayan's Avatar
 
Join Date: Aug 2006
Location: Singapore
Posts: 2,772
Thanked: 1,165 Times
Default Re: Gift for Sales attendant at Car Delivery time

I had given a shirt to the sales executive when I took delivery of my Storme. Overall buying experience was good and hence gave it to him.
narayan is offline   Reply With Quote
Old 20th October 2013, 16:54   #129
BHPian
 
Join Date: Oct 2013
Location: Bengaluru
Posts: 41
Thanked: 11 Times
Default

We will be taking delivery of our new car next week - plan to gift the SA a 500 bucks Lifestyle along with a box of sweets. It's not the matter of will he get commission, etc - it's more of the personal satisfaction for the wonderful job done.
jasonblr is offline   Reply With Quote
Old 23rd October 2013, 12:39   #130
BHPian
 
ecosport's Avatar
 
Join Date: Jun 2013
Location: Bangalore
Posts: 222
Thanked: 163 Times
Default Re: Gift for Sales attendant at Car Delivery time

So, I see that Parker pens are the most popular gifts here. I was torn between a Scheaffer pen and a FastTrack watch, and while the former looked more appealing to me, thought that the latter would be more appealing to the receiver.

I usually tip for my own sake. Seeing a smile gives me pleasure, however old school and boring I may sound.
ecosport is offline   Reply With Quote
Old 4th March 2016, 19:05   #131
BHPian
 
Join Date: Sep 2015
Location: Bangalore
Posts: 54
Thanked: 8 Times
Default Re: Gift for Sales attendant at Car Delivery time

can some someone tell if gift voucher is a good choice? if yes, what is a reasonable amount?
adithya.kp is offline   Reply With Quote
Old 4th March 2016, 19:09   #132
BHPian
 
Ramon's Avatar
 
Join Date: Aug 2007
Location: Trivandrum
Posts: 210
Thanked: 323 Times
Default Re: Gift for Sales attendant at Car Delivery time

Quote:
Originally Posted by adithya.kp View Post
can some someone tell if gift voucher is a good choice? if yes, what is a reasonable amount?
You can gift a gift card from SBI. Its available at most branches of SBI from Rs. 500 onwards in multiples of 100s. Issuance fees is Rs. 50. It can be used at any Swiping Machine which supports Visa.
Ramon is online now   (1) Thanks Reply With Quote
Old 4th March 2016, 20:33   #133
BHPian
 
dr_anurag's Avatar
 
Join Date: Oct 2010
Location: Bhopal
Posts: 103
Thanked: 52 Times
Default Re: Gift for Sales attendant at Car Delivery time

Gifted a shirt to the sales executive when I took delivery of my Renault Fluence. He had been very helpful and courteous. Saw some of his colleagues exchange glances when they saw it. The man was very happy. I guess its the thought that counts.
dr_anurag is offline   (1) Thanks Reply With Quote
Old 15th May 2016, 15:20   #134
BANNED
 
Join Date: Apr 2016
Location: India
Posts: 74
Thanked: 58 Times
Default Re: Gift for Sales attendant at Car Delivery time

When I purchased my car way back in 2004 I didn't gift the sales executive anything but now after going through this thread I would make it a point to give them a token of love to them.
vdm295 is offline   (1) Thanks Reply With Quote
Old 15th May 2016, 21:54   #135
BHPian
 
Join Date: Jun 2005
Location: Bangalore
Posts: 106
Thanked: 17 Times
Default Re: Gift for Sales attendant at Car Delivery time

Last december after taking possession of my ertiga, gifted the sales exec a shirt and also emailed a note appreciating his services to his team. Was really pleased by the sale exec's attitude and support. So conveyed the same.
Haque is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Indica Vista Anniversary Edition - Delivery Tomorrow (Edit: Delivery taken) Baburajs Test-Drives & Initial Ownership Reports 98 26th October 2009 09:54
Tracking delivery of a car in real time srikanths1 The Indian Car Scene 4 13th October 2009 17:36
Delivery time for swift abhi1881 The Indian Car Scene 155 6th August 2009 12:15
TATA Safari GX Delivery period/should I chuck it? (EDIT: Now post delivery issues!) vivek.singh.73 The Indian Car Scene 108 27th July 2009 22:09


All times are GMT +5.5. The time now is 00:45.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks