Cashless Insurance - How does it work? - Team-BHP

kuttapan · 19th December 2007, 02:15

I read that as C.A.S.H.L.E.S.S - but apparently my dealer(Pratham Motors) thinks otherwise.

I am claiming cashless insurance from Royal Sundaram, but my dealer has asked me to pay up 40% of the costs at the time of taking delivery of the vehicle after repairs. They say that the amount will be refunded to me once the claim is settled by the Insurer. Why call it cashless insurance, then?

Maruti Insurance site says I have to only the excess and the depreciation cost as applicable - So the dealer is trying to take me for a ride ?
[https://www.marutiinsurance.com/why-...surance.aspx#]

Of course, I don't intend to pay up. Let's see if they play ball.

abhibh · 19th December 2007, 02:37

AFAIK cashless in cashless insurance you dont have to pay the whole amount to the dealer yerself first and then get the from insurance afterwards. All you have pay is just the depreciation amount + amount of parts on which there is no insurance.

You do not have to pay the repair charges to the extent the same is payable by the Insurance Company. Just pay for the compulsory excess and applicable depreciation (both are as per motor tariff) and walk away with the repaired vehicle - Rest is settled directly between the dealer and the Insurance Company.

kuttapan · 19th December 2007, 02:40

Yes, thats what the fine print says. But the dealer is trying to cover himself and wants some money while the insurance red tape works its way out.

GTO · 19th December 2007, 12:02

Contact the insurance company and lodge a complaint. If your insurer has a tie-up with the dealership, then you only have to pay the differential amount.

benbsb29 · 19th December 2007, 12:12

Pratham is at their games?
Kuttapan, you dont need to pay anything beyond the excess and applicable depreciation which since your car is in its first year would be about 10% on metal.

finneyp · 19th December 2007, 12:28

Yes, If Royal Sundaram has Cashless Claims agremeent with Pratham, you need NOT PAY anything apart from the mandatory amount (Rs.500 in my case) and 50% of any Plastic parts.

benbsb29 · 19th December 2007, 14:44

I would suggest we have a poll here to find out which is the better insurance agent.

kuttapan · 19th December 2007, 23:49

I have nothing against the agent here, the survey was in double quick time and there was no hassles.

19th December 2007, 02:15	#1 (permalink)
kuttapan Senior - BHPian Join Date: May 2007 Location: Melbourne Posts: 1,085 View My Garage	Cashless Insurance - How does it work? I read that as C.A.S.H.L.E.S.S - but apparently my dealer(Pratham Motors) thinks otherwise. I am claiming cashless insurance from Royal Sundaram, but my dealer has asked me to pay up 40% of the costs at the time of taking delivery of the vehicle after repairs. They say that the amount will be refunded to me once the claim is settled by the Insurer. Why call it cashless insurance, then? Maruti Insurance site says I have to only the excess and the depreciation cost as applicable - So the dealer is trying to take me for a ride ? [https://www.marutiinsurance.com/why-...surance.aspx#] Of course, I don't intend to pay up. Let's see if they play ball.

19th December 2007, 02:37	#2 (permalink)
abhibh Senior - BHPian Join Date: Sep 2005 Location: Back in the HOOD near you! Posts: 2,293 View My Garage	AFAIK cashless in cashless insurance you dont have to pay the whole amount to the dealer yerself first and then get the from insurance afterwards. All you have pay is just the depreciation amount + amount of parts on which there is no insurance. You do not have to pay the repair charges to the extent the same is payable by the Insurance Company. Just pay for the compulsory excess and applicable depreciation (both are as per motor tariff) and walk away with the repaired vehicle - Rest is settled directly between the dealer and the Insurance Company. __________________ Tyres will screech & Engines will roar - WOM

19th December 2007, 02:40	#3 (permalink)
kuttapan Senior - BHPian Join Date: May 2007 Location: Melbourne Posts: 1,085 View My Garage	Yes, thats what the fine print says. But the dealer is trying to cover himself and wants some money while the insurance red tape works its way out. Last edited by GTO : 19th December 2007 at 12:02.

19th December 2007, 12:02	#4 (permalink)
GTO Team-BHP Support Join Date: Feb 2004 Location: Bombay Posts: 18,786 View My Garage	Contact the insurance company and lodge a complaint. If your insurer has a tie-up with the dealership, then you only have to pay the differential amount. __________________ GTO Work backward from your imagination, not forward from the past! Please don't PM for support. Use the Contact Form instead. Please read the NEW Team-BHP FAQ section for all your queries.

19th December 2007, 12:12	#5 (permalink)
benbsb29 Distinguished - BHPian Join Date: Nov 2006 Location: Bans-galore Posts: 3,631 View My Garage	Pratham is at their games? Kuttapan, you dont need to pay anything beyond the excess and applicable depreciation which since your car is in its first year would be about 10% on metal. __________________ "You can discover what your enemy fears most by observing the means he uses to frighten you." - Eric Hoffer

19th December 2007, 12:28	#6 (permalink)
finneyp Senior - BHPian Join Date: Dec 2005 Location: Bangalore Posts: 2,203 View My Garage	Yes, If Royal Sundaram has Cashless Claims agremeent with Pratham, you need NOT PAY anything apart from the mandatory amount (Rs.500 in my case) and 50% of any Plastic parts. __________________ Drive Safe, your loved ones need you! My passion is not driving Cars, but driving a FIAT! Finney, Palio 1.2 NV - 2004

19th December 2007, 14:44	#7 (permalink)
benbsb29 Distinguished - BHPian Join Date: Nov 2006 Location: Bans-galore Posts: 3,631 View My Garage	I would suggest we have a poll here to find out which is the better insurance agent. __________________ "You can discover what your enemy fears most by observing the means he uses to frighten you." - Eric Hoffer

19th December 2007, 23:49	#8 (permalink)
kuttapan Senior - BHPian Join Date: May 2007 Location: Melbourne Posts: 1,085 View My Garage	I have nothing against the agent here, the survey was in double quick time and there was no hassles.

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