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Old 20th August 2010, 21:32   #16
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You need not carry insurance papers while you travel. however u make sure that your insurance is valid during the period of travel. if u have the policy number u can obtain a duplicate policy from the company or from your agent. if u had purchased the policy online u can take out a print online. so nothing much to worry.
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Old 21st August 2010, 00:58   #17
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Originally Posted by aargee View Post
Update to show the funny state of insurance when there's a question that doesn't deal with taking a new policy, claims or renewal.

For over an hour this is the drama going on...

I call up NIC & tell them about my state & ask them if they can provide a duplicate copy. They say, Maruti handles such things & gives me a number 28X1X4XX

I call up 28X1X4XX & they say this is back office for claims & they asked me to call up the dealer through which the insurance is purchased. I said it was online; he argues with me that no one can purchase insurance through online. Then I'd to explain how I bought the car through TSM in 2006 & only after that he understands I've an used car. In between I'd to tell him about TSM & its branches in Chennai. So he asks my number & name & tells me he'll give a call.

After sometime, I give a call to this number & its engaged.

Picking up a clue as to talk with Maruti, I call up the toll free 18001800180 & they give me Chennai regional office number - 2Y2Y30YY-YY.

Now I call up 044-2Y2Y30YY-YY & explain my situation; the lady promptly ask me to go to the dealer. From my previous conversation experience, I give a short explanation that it was used car & online renewal for which she jumps with joy & asks me to contact Bangalore office - 080-4X12XX01X/1X

So I call up 080-4X12XX01X/1X & tell him my insurance is lost; he immediately answers saying I need to talk to people in Chennai. I tell him that people in Chennai have referred here. Now he's confident to tell me that any insurance bought in Chennai should be dealt there. I tell him it was renewed online. Now he's asking me whether the car is TN or KA registered. I tell him its TN registered; he wants to convince saying TN vehicles cannot be dealt in KA & I've to approach a M.A.S.S in Chennai. I tell him once again that I've lost the insurance. Only now the moron understands my requirement . He now gives contact to one Mr.Gautham & his number 9XXY1YY7X1.

I call up Mr.Gautham on 9XXY1YY7X1 & I get an SMS "Sorry, I'll call later"

So much on a lost insurance doco!!!
OMG

I Strongly suggest you to move your insurance to other company like reliance or icici during your next renewal. Anyway its good that you got your papers
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Old 21st August 2010, 02:09   #18
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Quote:
Originally Posted by patil View Post
You need not carry insurance papers while you travel. however u make sure that your insurance is valid during the period of travel. if u have the policy number u can obtain a duplicate policy from the company or from your agent. if u had purchased the policy online u can take out a print online. so nothing much to worry.
This is a new piece of information for me, and quite interesting too. There were several occasions when my dad was fined for not carrying insurance papers with the car.

Now, I guess he will have something to talk about. Well, patil, are you sure about that, because I don't want my dad in a messed up situation.
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Old 22nd August 2010, 20:47   #19
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@Patil - Insurance papers are absolutely necessary during travel. It becomes a big mess incase of any mishaps during the journey. Pls carry your insurance papers & all original when traveling interstate.
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Old 29th August 2010, 12:06   #20
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@John - its way too convenient when you have Maruti Insurance rather than having one from other insurance companies; because, Maruti Insurance works at any smallest M.A.S.S, while other companies don't. The issue with the current setup is that Maruti has a tie-up with National Insurance which is one of the worst & laziest insurance company in this country. Hope Maruti changes it next year.
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