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Old 11th February 2017, 12:15   #121
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Default Re: VW's suffer from poor reliability?

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Originally Posted by gopi_rm View Post
In contrast, in Germany and other Europeon countries VW sells more cars than any other brand and Japanese are at the bottom in sales chart. Of course Germans pay more attention to build quality and design hence Japanese/Asian cars are of least priority.
The reason that VWs are reliable (apart from few manufacturing defects) atleast in Germany..
Even in Germany, Japanese/Koreans have better reliability than VW (according to JD power). Mitsubishi tops the chart and Toyota, Nissan, Hyundai etc score better than VW. Interestingly, Skoda is one of the most reliable in Germany.

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Old 12th February 2017, 12:39   #122
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And surprisingly Suzuki is one of the least reliable in Germany .
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Old 12th February 2017, 12:58   #123
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Originally Posted by rageshgr View Post
And surprisingly Suzuki is one of the least reliable in Germany .
Nothing surprising about it. Germans are very proud people and one of their hallmarks is their Auto industry. Why would they want to buy Suzuki when BMWs are available to them at discounted rates (Oh yes!!!).

It is against their pride to even consider anything non German. So only when enough Suzukis get sold can we really gauge their reliability?

There is only BMW, MERCEDES, VW, SKODA that you really get to see on their roads!!!

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Old 12th February 2017, 15:05   #124
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Default Re: VW's suffer from poor reliability?

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Originally Posted by gopi_rm View Post
The problem with VW cars in India is its complexity w.r.t. mechanicals and electronics.
These are modern complex machines and mechanics in India are not trained enough to diagnose issues with these cars. Combine this with high spare part cost and its ETA, less responsive workshop and uncaring VW management, its a nightmare
Now whose fault is that? Is it so hard for VW to train Indian mechanics? You've already answered it - the uncaring VW India management.

Quote:
In contrast, in Germany and other Europeon countries VW sells more cars than any other brand and Japanese are at the bottom in sales chart. Of course Germans pay more attention to build quality and design hence Japanese/Asian cars are of least priority.
The reason that VWs are reliable (apart from few manufacturing defects) atleast in Germany are:
  • VW cars and engines are fundamentally desgined and devepoed in Germany and hence very well adapted to its road and environmental conditions. Air conditioning is necessary only for 3-4 months in a year.
I don't agree with this. Japan's climate is also very different from India. How come their cars don't fail? How do Land Cruisers work flawlessly in the Gulf desert? If the company is serious about selling in India, it is they who should adapt. India's climate and conditions are not going to change for them.
Quote:
  • almost all mechanics (even roadside FNGs) have the know-how/experience about these complex machines
  • people maintain their cars as per the service booklet. In a separate service booklet, for each scheduled service the list of checks/part replacements to be performed are clearly mentioned and once it is done the respective workshop will tick all the checks done and put their seal below it. While selling the car, the buyers will prefer only cars with proper service history.
Again doesn't explain so many injector failures even in cars meticulously maintained.
Quote:
  • there is a mandatory vehicle road worthiness check (engine, drivetrain, electricals, etc.) by Goverment agency (Tüv) for every 2 years so every car must be maintained in a proper way to pass this test
You can add two more factors:
1. VAG parts are not so expensive over there. Just check any engine and complex parts, the cost of the most parts with shipping from Germany or Czech Republic will be cheaper than what they charge in India.
2. VAG parts are available freely for FNGs
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Old 12th February 2017, 18:53   #125
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Default Re: VW's suffer from poor reliability?

My uncle owned a 2013 Vento TDI manual and he advised me not to go for a VW ever. He recently upgraded to an Elantra and I took a Verna. His issues started from a few weeks after purchase itself.

Once while coming back from Shiridi the 'check engine' light started flashing. When he contacted the road assistance he was asked to not move the vehicle at all and bring it to Mumbai from where it can to towed. The weird part was that they do not come for assistance or send their vehicle if we are not in their serviceable radius. I found that very strange, maybe a VW user can clarify. Since he was in the middle of nowhere at night he just drove home some 300kms praying that night.

But he always had some kind of an issue like electrical failure or suspension noise or poor braking etc. Too add to his woes his dealer was very relaxed to say the least. Would take his own time to resolve and would always charge a bomb.
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Old 13th February 2017, 02:31   #126
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Default Re: VW's suffer from poor reliability?

This thread shines a different and unwelcome (for VW) light on their much hyped slogan "Only Volkswagen can make a Volkswagen"
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Old 14th February 2017, 10:48   #127
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Default Re: VW's suffer from poor reliability?

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Originally Posted by Vandit View Post
Hey Volkman.. Could you briefly list the 3 issues that required a flat bad service? -- or would you say even the manual cars are not as great in reliability?

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Originally Posted by volkman10 View Post
All details coming up in the ownership thread, and in all 3 occasions the car was immobile.
Here it is and reasons for me to believe that the brand has a reliability issue in India.

Link

Last edited by moralfibre : 14th February 2017 at 12:04. Reason: Added "issue". Report this post if that's not what you meant.
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