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View Poll Results: Which Dealer?
Better Discounts 28 84.85%
More number of Outlets (better A$$ presumably) 5 15.15%
Voters: 33. You may not vote on this poll

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Old 10th June 2011, 11:11   #16
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Default Re: Buying a Car: Dealer offering Better Discounts or Dealer with More Number of Outl

What difference does it make whether a dealer has 1 service center or 20? At the end of the day, your car only has to get serviced at one. As long as you are happy with that single service outlet / service advisor, you won't go anyplace else.

Choose the dealer who's giving you a better discount.
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Old 10th June 2011, 12:11   #17
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Default Re: Buying a Car: Dealer offering Better Discounts or Dealer with More Number of Outl

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Originally Posted by GTO View Post
What difference does it make whether a dealer has 1 service center or 20? At the end of the day, your car only has to get serviced at one. As long as you are happy with that single service outlet / service advisor, you won't go anyplace else.

Choose the dealer who's giving you a better discount.
Thanks GTO for the response.

My thinking about 1 or 20 outlets is as follows:

1) If a dealership has 20 outlets, the spare part availability can be better, so the turnaround time in case there be any issue would be lesser.

2) The parent company focus might be more for a dealership with 20 outlets, hence better A$$ in terms of diagnosing the correct issue and providing a remedy.

3) The number of similar cars being serviced might be more so known issues might not that long to resolve. This might have a downside as well, the quality might not be up there as more cars get serviced during the day, and hence focus might be lost.

4) Better equipment (for servicing) with a dealer having 20 outlets.

5) 1 dealer might close its shutter or switch loyalties, then the hassle of getting it serviced somewhere else, the fear of step motherly treatment of not taking a car from their dealership.

On the other part that you have stated:

These might be my pre conceived notions before buying a car, that too an Optra D, which might be phased out soon, so these things are cropping up in my mind.
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Old 10th June 2011, 12:23   #18
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Default Re: Buying a Car: Dealer offering Better Discounts or Dealer with More Number of Outl

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2) The parent company focus might be more for a dealership with 20 outlets, hence better A$$ in terms of diagnosing the correct issue and providing a remedy.
You can't categorize A.S.S. based on how many outlets they have. It all depends on the SA; there can be good and bad ones everywhere.

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Originally Posted by Torquedo View Post
1) If a dealership has 20 outlets, the spare part availability can be better, so the turnaround time in case there be any issue would be lesser.

3) The number of similar cars being serviced might be more so known issues might not that long to resolve. This might have a downside as well, the quality might not be up there as more cars get serviced during the day, and hence focus might be lost.
If you look at all the dealers who have multiple outlets within a city; often they have multiple showrooms but they have just one workshop.

If you go thru' various ownership threads here, you'll find various accounts on the response of the A.S.S.; there are good and bad ones for the ones with multiple outlets and ones with just one.

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4) Better equipment (for servicing) with a dealer having 20 outlets.
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Originally Posted by Torquedo View Post
5) 1 dealer might close its shutter or switch loyalties, then the hassle of getting it serviced somewhere else, the fear of step motherly treatment of not taking a car from their dealership.
Frankly, it doesn't really matter where you buy your car from when you go for servicing; so don't worry about receiving step motherly treatment at the A.S.S.

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These might be my pre conceived notions before buying a car, that too an Optra D, which might be phased out soon, so these things are cropping up in my mind.
I drive a Corsa, a car phased out ages ago. In fact, Opel itself does not exist in India. Yet, Sundaram Motors (dealers of Chevy) treat my car with just as much respect.
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Old 10th June 2011, 12:46   #19
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Default Re: Buying a Car: Dealer offering Better Discounts or Dealer with More Number of Outl

Please choose better discounts. More service centres doesn't necessarily mean better service. It could even translating to them knowing where to rip you off (a skoda dealer has 4-5 workshops and 2 showrooms in a city, the service is pathetic) Beware!

So, get your car whoever offers the best deal.

Check our forums on the best service center in your area and Voila!
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