Go Back   Team-BHP > BHP India > The Indian Car Scene


Reply
 
Thread Tools Search this Thread
Old 22nd August 2012, 18:01   #1
BHPian
 
Join Date: Jun 2012
Location: Mumbai
Posts: 84
Thanked: 201 Times
Default Arvind Saxena moves from Hyundai to Volkswagen

European car manufacturer Volkswagen (VW) today announced the appointment of Arvind Saxena as the Managing Director of Volkswagen Passenger Cars in India.

Saxena will be based out of Mumbai and will be heading VWs sales, after sales and marketing divisions.

Gerry Dorizas, the President and MD of Volkswagen Group Sales India welcomed Saxena to the company and hoped that his extensive experience in the Indian automotive sector would help VWs brand growth in India.

Saxena has nearly 30 years of experience in the automobile industry. Prior to joining VW, he was heading the sales and marketing operations at Hyundai Motor India. He has also worked with auto majors like Bajaj Auto, Maruti Suzuki and Fiat India in the past in various capacities.

As of July 2012, VW was 8th in terms of passenger car sales with a market share of 2.78%. It offers the Polo, Vento, Jetta, Passat, New Beetle, Touareg and the Phaeton models in India.
Attached Thumbnails
Arvind Saxena moves from Hyundai to Volkswagen-vw.jpg  

DukeNukem is offline   (1) Thanks Reply With Quote
Old 22nd August 2012, 18:16   #2
BHPian
 
Join Date: Nov 2007
Location: Bangalore
Posts: 769
Thanked: 376 Times
Default Re: Arvind Saxena moves from Hyundai to Volkswagen

I hope he brings the same kind of customer focus to VW that I have experienced as a customer with HMIL.
diffsoft is online now   (1) Thanks Reply With Quote
Old 22nd August 2012, 23:26   #3
BHPian
 
coolabhi's Avatar
 
Join Date: Jul 2012
Location: Mumbai
Posts: 39
Thanked: 37 Times
Default Re: Arvind Saxena moves from Hyundai to Volkswagen

Lots of movement in the auto sector in a short span.
Read these in the times of India :-

Karl Slym - Left GM Joined Tata Motors
Rakesh Shrivastav - Left Maruti joined Hyundai
Sudhir Rao - Left Renault joined skoda
Neeraj Garg - Left Volkswagen ,may join Tata Motors (Not confirmed)
Pankaj Sharma - Left Maruti joined Volkswagen
Sandeep Mandrekar - Left Volkswagen joined Mahindra Finance
Neeraj shrivastava - Left Tata Motors ,joined Audi
coolabhi is offline   (5) Thanks Reply With Quote
Old 23rd August 2012, 14:37   #4
BHPian
 
evilshantanu's Avatar
 
Join Date: Dec 2007
Location: Bangalore
Posts: 523
Thanked: 212 Times
Default Re: Arvind Saxena moves from Hyundai to Volkswagen

Quote:
Originally Posted by coolabhi View Post
Lots of movement in the auto sector in a short span.
Read these in the times of India :-

Karl Slym - Left GM Joined Tata Motors
Rakesh Shrivastav - Left Maruti joined Hyundai
Sudhir Rao - Left Renault joined skoda
Neeraj Garg - Left Volkswagen ,may join Tata Motors (Not confirmed)
Pankaj Sharma - Left Maruti joined Volkswagen
Sandeep Mandrekar - Left Volkswagen joined Mahindra Finance
Neeraj shrivastava - Left Tata Motors ,joined Audi
This is good info Coolabhi
Neeraj Garg joining Tata Motors is interesting, I heard he might be joining JLR, well now its just the same :-)

I dont know why Skoda would get Sudhir Rao, no offence to him, but frankly he never did any wonders for Renault India

Disclaimer: these are my opinion, feel free to disagree
evilshantanu is offline   (1) Thanks Reply With Quote
Old 23rd August 2012, 15:30   #5
BHPian
 
Join Date: Dec 2011
Location: Many Options!
Posts: 65
Thanked: 12 Times
Default Re: Arvind Saxena moves from Hyundai to Volkswagen

As a VW customer, it is interesting for me to see some key folks from Maruti and Hyundai joining VW. Though we can not expect any sudden change in the current scenario, I am curious about the long run.
novice29 is offline   Reply With Quote
Old 17th December 2012, 11:03   #6
BHPian
 
samarjitdhar's Avatar
 
Join Date: Nov 2011
Location: Sydney/Kolkata
Posts: 964
Thanked: 476 Times
Default Re: Arvind Saxena moves from Hyundai to Volkswagen

Hope all this is not window dressing and VW is genuinely trying to turn around the tide of a poor image of dealer and after sales experience.

http://economictimes.indiatimes.com/...w/17643704.cms

Seems they are getting MSIL top honchos into the company now. It is important that they be given a free hand in improving new customer experience and after sales service. Coming from MSIL means the customer is king approach quite unlike what has been going on in VW till now. Whether it will actually happen is to be seen. VW has a very good set of products, even if its a tad overpriced, there are plenty of car buyers who would like to own a car from VW provided they can give a great buying experience followed up with good after sales service.
samarjitdhar is offline   (1) Thanks Reply With Quote
Old 17th December 2012, 12:00   #7
BHPian
 
Join Date: Mar 2010
Location: Bangalore
Posts: 109
Thanked: 29 Times
Default Re: Arvind Saxena moves from Hyundai to Volkswagen

Being a new Volkswagen customer, I am looking at this development with interest. During my pre-sales discussion with the service representative, I had asked him if he has seen any changes since the appointment of new MD. He informed me that Arvind Saxena was personally paying a visit to showrooms across the country. He had visited them (Volkswagen Downtown, Bangalore) just a week prior to my chat, which would be sometimes in the middle of November 2012.

Hope, that the after-sales for Volkswagen takes a turn for the better.

- Prasad
pnredkar is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Arvind Saxena headed to General Motors India Aditya The Indian Car Scene 15 4th March 2014 12:24
Introducing Arvind Naetik30 Introduce yourself 4 8th March 2013 11:56
Munzerabad Club Arvind Off road 2008 indianrunner 4x4 Excursions 22 12th August 2010 13:44
Intro - Arvind arvindaiah Introduce yourself 6 6th April 2006 12:51


All times are GMT +5.5. The time now is 07:02.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks