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Old 26th September 2013, 14:40   #1
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Default "Hyundai Care" Mobile App launched in India

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Google Play Store Link

South Korean automaker Hyundai is the second largest car maker in India and an effective after sales service network is a key aspect that has allowed Hyundai to entrench itself well in the Indian car market. The car maker has launched the "Hyundai Care" service mobile app, which will allow its customers to find service outlets, and schedule routine and emergency after sales service, among various other utilities.

"Hyundai Care" Mobile App launched in India-hyundai-care-mobile-app.jpg

Currently, Hyundai India has made this mobile app available on Android and iOS smartphone platforms. The apps can be downloaded from the Google Play Store and the Apple iTunes Store. Here are the various utilities of the "Hyundai Care" mobile app:
  • GPS-based location of the nearest Hyundai service center
  • Scheduling service appointments and estimating service costs
  • Accessing service history
  • Insurance calculator
  • One call connection to Hyundai's emergency assistance service
  • Notification inbox for ongoing campaigns
  • Service feedback mechanism
  • GPS-based trip logs

As the use of smartphones becomes more widespread among car owners, mobile applications such as the one launched by Hyundai could simplify the experience of accessing after sales service. Notably, a similar such application, called the BlueSense, was launched late last year by Mahindra, for the XUV500 crossover.

While the XUV500's mobile app was developed exclusively for the crossover, Hyundai's mobile app has a wider focus and can be used to schedule service and access service information of all Hyundai cars sold in India. With Mahindra and Hyundai both launching mobile apps for accessing after sales service and other car information, expect more mass market automakers to join this bandwagon in the coming years.

Last edited by GTO : 27th September 2013 at 15:58. Reason: Adding link to App on the Play Store
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Old 26th September 2013, 15:47   #2
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Default re: "Hyundai Care" Mobile App launched in India

I think its a good initiative and all credit to Hyundai to have got this done. I like the fact that they have gone beyond the 'tips and tricks' type of content to actually provide information specific to the customer - aspects such as the GPS derived dealer search and trip meter are pretty nice as well.
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Old 26th September 2013, 16:09   #3
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Default re: "Hyundai Care" Mobile App launched in India

Does not work on my HTC One (4.2)
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Old 26th September 2013, 20:57   #4
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Default Re: "Hyundai Care" Mobile App launched in India

Good to see Hyundai offering a smart phone app for better ownership experience. It seems they have already considered many aspects while designing such an app.

Unfortunately the first user report is against the app. Hope they will fix it up.
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Old 26th September 2013, 21:54   #5
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Good initiative indeed by Hyundai.

However, I don't see the said app on App Store. Anybody else got it?
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Old 26th September 2013, 22:32   #6
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I don't see this app on playstore yet.
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Old 26th September 2013, 22:59   #7
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Default Re: "Hyundai Care" Mobile App launched in India

I am able to find the app in play store
Link - https://play.google.com/store/apps/d...om.bsl.hyundai

Great initiative. Hope others follow suit.
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Old 27th September 2013, 10:46   #8
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Default Re: "Hyundai Care" Mobile App launched in India

I have not downloaded it and tested it since i dont have a Hyundai but there have been about 20 downloads already and more than 70% have given it a 5 on the score , still early days but seems to be off on a good start
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Old 27th September 2013, 12:07   #9
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Default Re: "Hyundai Care" Mobile App launched in India

Quote:
Originally Posted by IronH4WK View Post
Good initiative indeed by Hyundai.

However, I don't see the said app on App Store. Anybody else got it?
This app has not been uploaded to the Apple App Store yet, according to their website:

"Hyundai Care" Mobile App launched in India-image.jpg

This is a good initiative - their customer care website presented as an app, with call access to service centre numbers. I hope they introduce it to all other smartphone platforms (BB, WP, S40 etc.) soon!

Last edited by RSR : 27th September 2013 at 12:08.
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