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Old 15th November 2013, 11:34   #1
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Default VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

VW has recalled 2.6 million units mainly in China (7.5 Lakh vehicles) and USA (8 lakh vehicles) across models like Passat, Golf, Beetle and Tiguan.

Source & Full Article

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Reports are in today that Volkswagen Group is doing recalling 2.64 million vehicles across the world globally. The issues range from a simple electrical fix, to a potential fuel leak and a final fix for the troubled DSG gearboxes.

Of the total 2.64 million, a massive 1.6 million vehicles cars will be fixed for the DSG problem. The solution VW has found is to change the synthetic oil in the DS200 automatic to a mineral one.

According to the official statement, synthetic oil is responsible for causing short circuiting. This problem is especially bad in countries with humid and hot environment and where stop and go traffic is seen. But VW wants to fix every DS200, no matter the location, to "continue to ensure customer satisfaction".

"Within the framework of further quality monitoring in China and Southeast Asia, it has been discovered that, with vehicles with a 7-speed dual-clutch gearbox (DQ200), electric malfunctions could occur in the gearbox power supply if synthetic gearbox oil is used. This applies in particular if the vehicle is subject to a hot and humid climate, coupled with a high proportion of stop & go driving," Volkswagen Group states.
VW has sent advisories to owners in other countries of the affected models. Has any VW/ Audi / Skoda owner in the team bhp community received such alers / advisories on potential problems in their vehicles?


India still doesn't have strong laws to fix errant auto manufacturers and impose penalty on them. There was a recent ray of hope as India may soon have a recall policy.

Last edited by GTO : 15th November 2013 at 16:53. Reason: Updating source with one that doesn't require registration :)
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Old 15th November 2013, 12:44   #2
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Default re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

Pls do keep this thread active everyone with a DSG DQ200, including me, if there is any news on an official or unofficial recall, by Skoda or VW. Most of us would be owning Skoda: Superb TSI DSG, Octavia A7 1.8 TSI DSG, Laura TSI DSG. Volkswagen: Vento TSI, Polo GT TSI. I am not sure if the Octavia is already coming with mineral oil as a precaution or rather guinea pig tests. Everyone, pls be informed, and try squeezing information from the respective dealers on the official recall.
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Old 15th November 2013, 14:14   #3
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Default re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

Quote:
Originally Posted by Drivethru View Post
India still doesn't have strong laws to fix errant auto manufacturers and impose penalty on them. There was a recent ray of hope as India may soon have a recall policy.
When you think of it, it is pretty pathetic that a company would only act upon this, if so required by law.

That is pretty unprofessional, if not down right unethical.

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Old 15th November 2013, 14:29   #4
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Default re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

Does VW have any plans of offering the Polo GT TSI and the Vento TSI with a 5/6 Speed manual gearbox? Quite frankly, it's the super unreliable DSG that's scaring off many like me from possessing the wonderful little pocket-rocket that is the 1.2 TSI. A Polo GT TSI 6 Speed manual with ESP would be just purr-fect!
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Old 15th November 2013, 16:58   #5
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Default Re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

There isn't a doubt that the 7-speed DSG has suffered severe reliability issues, leaving several owners stranded by the roadside.

However, what I'm shocked by is: It took VW 3 years to nail the problem?

Quote:
"Within the framework of further quality monitoring in China and Southeast Asia, it has been discovered that, with vehicles with a 7-speed dual-clutch gearbox (DQ200), electric malfunctions could occur in the gearbox power supply if synthetic gearbox oil is used. This applies in particular if the vehicle is subject to a hot and humid climate, coupled with a high proportion of stop & go driving," Volkswagen Group states.
Seriously? 3 years??!! Goes to show that VW is either terribly slow or didn't give a damn.
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Old 15th November 2013, 17:34   #6
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Default Re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

Quote:
Originally Posted by GTO View Post

Seriously? 3 years??!! Goes to show that VW is either terribly slow or didn't give a damn.
They probably thought to bask in the limelight since I think Toyota also suffered great quality issues 3 years making them relinquish the #1 spot to VW?

Also would this cover Skoda and their other sub-brands as well?
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Old 15th November 2013, 17:53   #7
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Default Re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

I'm not sure this is good news. We're all the replacements so far, all the mechatronics changes, just palliative? And VW had no idea all this time what was wrong? Have they got it right this time?

Also, this may be a very ignorant question but isn't the DQ200 a dry-clutch setup? If so, then where is the oil used?
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Old 15th November 2013, 18:14   #8
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Default Re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

What's also really bothering me is that:

1. None of the Indian auto car mags' site is carrying the story (as of now) while it was headlines enough for a broader publication like WSJ;

2. None of them hence bother to ask VW about the fate of Indian customers, while they carry other fresh articles on VW's discounts and so forth (Autocar India).

Shouldn't a auto reporter be calling VW's PR person, take VW India's official line and file a story ahead of WSJ? Common Autocar India, you can do better. And don't complain that you lose circulation to Team BHP!

Cheers,

Last edited by diffsoft : 15th November 2013 at 18:16.
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Old 15th November 2013, 18:39   #9
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Default Re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

Quote:
Originally Posted by diffsoft View Post
What's also really bothering me is that:

1. None of the Indian auto car mags' site is carrying the story (as of now) while it was headlines enough for a broader publication like WSJ;

2. None of them hence bother to ask VW about the fate of Indian customers, while they carry other fresh articles on VW's discounts and so forth (Autocar India).

Shouldn't a auto reporter be calling VW's PR person, take VW India's official line and file a story ahead of WSJ? Common Autocar India, you can do better. And don't complain that you lose circulation to Team BHP!

Cheers,
VAG have all their bases covered, remember those roadblocks and 8 page supplements with a leading daily? The PR machine which provides expensive travel junkets for journos to experience snow driving and all India road trips for free definitely pays off at a juncture like this.

The journos will plug any brand that advertises in their publication, even old concepts like an ad somewhere in the magazine has been replaced with a fold out in between an "expert review".

I wonder what pushes them to continue with design that limits the quantity of lubricant in the gearbox, the Audi version is better because this has been modified, something like dual lubrication - not getting into the technicalities here.
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Old 15th November 2013, 19:02   #10
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Default Re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

Apparently the recall may be a global official reaction to an issue that was figured out some time back. See this from May-

http://www.sgcarmart.com/news/writeup.php?AID=180
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Old 15th November 2013, 19:19   #11
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Default Re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

Good to see a global recall for DQ200.

For those who are new to this DQ200 DSG discussion, here is the link to the older detailed discussion: http://www.team-bhp.com/forum/indian...not-india.html (Skoda Superb DSG 7 Speed DQ200 failures- China gets official reaction, why not India?)

Cars currently sold in India with DQ200 Transmission-
1. Skoda Superb 1.8 TSI DSG
2. VW Polo 1.2 GT TSI
3. VW Vento TSI DSG
4. new Skoda Octavia 1.8 TSI DSG
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Old 15th November 2013, 19:52   #12
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Default Re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

Interesting! It took so many years of trial & error for them to identify the problem, and a surprisingly simple solution – replace of synthetic oil with a mineral one!

If this was the case, I wonder what fixes they were doing with their earlier recalls in some markets.

I hope they’ve got it right this time.

Quote:
Originally Posted by adi_petrolhead View Post
I am not sure if the Octavia is already coming with mineral oil
Did you manage to check with your dealer about what has gone in your 1.8 TSI DSG?

Quote:
Originally Posted by el lobo 6061 View Post
Siddharth Patankar of Car & Bike show has posted on Facebook following info regarding the recall.
Not sure what he mean by that. They say it’s a Global Recall, and I don’t see a reason for excluding India from that.

Quote:
According to the official statement, synthetic oil is responsible for causing short circuiting. This problem is especially bad in countries with humid and hot environment and where stop and go traffic is seen. But VW wants to fix every DS200, no matter the location, to "continue to ensure customer satisfaction".

Last edited by vb-san : 15th November 2013 at 20:19. Reason: Additional quote added
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Old 15th November 2013, 20:01   #13
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Default Re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

Siddharth Patankar of Car & Bike show has posted on Facebook following info regarding the recall.

Quote:
Wanna clarify that the VW recall I posted about yesterday has no bearing on the India portfolio... So no worries! SVP

Source:
So in a way Indian VAG Group DQ200 car owners can breathe a sigh of relief.

Another way of looking at it:
What if VAG does not want to recall in India given the lax rules?
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Old 15th November 2013, 20:07   #14
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Default Re: VW announces Global Recall of 26 lakh cars (including for the 7-Speed DSG)

Quote:
Originally Posted by el lobo 6061 View Post
Siddharth Patankar of Car & Bike show has posted on Facebook following info regarding the recall.



So in a way Indian VAG Group DQ200 car owners can breathe a sigh of relief.

Another way of looking at it:
What if VAG does not want to recall in India given the lax rules?
Confusing approach by VAG, if true. Their explanation of probable cause (hot/humid climate, stop-go traffic) describes Indian driving conditions accurately. So, no recall for India just because our rules are lax?
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Old 15th November 2013, 20:53   #15
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Why blame VW ?? Unless government makes the mandate, no businessman would incur unnecessary loss.
If I or you were to head VM P&L in India, decision wouldn't be different.
It's like blaming the government when roads get flooded during monsoon, but we wouldn't vote or elect the right leader m
It's always someone else's problem, but benefit me.
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