Go Back   Team-BHP > BHP India > The Indian Car Scene


Reply
 
Thread Tools Search this Thread
Old 3rd December 2014, 10:41   #1
Distinguished - BHPian
 
volkman10's Avatar
 
Join Date: Dec 2010
Location: --
Posts: 10,051
Thanked: 15,546 Times
Default India-built Duster gets recalled in UK for corrosion/rust issues. No recall in India?

Have any Duster owners here faced this issue?

'Made in India' Dusters being recalled in UK. Corrosion on door sills, bonnet and other painted areas.
Dacia recalled defective cars for scrutiny and announced free repairs (under warranty).

Quote:
Apparently, Dacia service centres are only removing the rust with removers and polishing the region to shine as new, but there is no concrete evidence on how the problem is being rectified. More and more Rusters are surfacing, there is no telling how many could have been affected; over 7,800 Dusters were sold in the UK since 2013 alone
http://www.rushlane.com/renault-daci...-12138072.html

Last edited by GTO : 4th December 2014 at 12:44. Reason: Typo
volkman10 is offline   (30) Thanks Reply With Quote
Old 4th December 2014, 12:34   #2
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 47,738
Thanked: 89,235 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in In

Thanks for sharing, Volkman! Moving your post to a new thread so that it gets the visibility it deserves.

It would be shameful if Renault-Nissan don't issue a recall for the Duster-Terrano in India.

- Search through our official review and you'll see many owners complain of premature rusting.

- The picture below shows premature rusting of a critical component (steering rack). It could lead to steering failure (original post (Renault Duster : Official Review)).

GTO is offline   (35) Thanks Reply With Quote
Old 4th December 2014, 12:58   #3
Senior - BHPian
 
Captain Slow's Avatar
 
Join Date: Mar 2010
Location: Bangalore
Posts: 1,256
Thanked: 650 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in In

I am quoting this from the Original Link

Quote:
On receiving several complaints about corrosion on door sills, bonnet and other painted areas, the manufacturer reckoned it as a problem in paint shop in Chennai facility and shifted production of RHD version to Romania. They remained diplomatic and stated the reason for shifting as economics and logistics management. Meanwhile, Dacia recalled defective cars for scrutiny and announced free repairs (under warranty).

At the time only around 90 complaints were received. But over the months, the complaints rose to several hundreds and the issue has been spreading virally over forums and social media. Eventually, the affected Dusters came to be known as ‘Rusters’.
So what about the Indian Duster Owners? are we left to suffer with Rust buckets ? Indian weather conditions are much harsher than the UK.





Posting a link - Duster owner in the UK.
https://www.facebook.com/DaciaUK/pos...52101523827307


Quote:
We bought a duster in July 2014 and within 3 month's and having done less than 3 thousand miles the gearbox mount snapped see picture has this happened to anyone else ?

Last edited by Captain Slow : 4th December 2014 at 13:06.
Captain Slow is offline   (1) Thanks Reply With Quote
Old 4th December 2014, 12:59   #4
Senior - BHPian
 
Reinhard's Avatar
 
Join Date: Nov 2010
Location: Pune
Posts: 1,121
Thanked: 1,195 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in In

Wow...It's lesser of a shocker for the UK customers perhaps as the Dacia Duster is an economy grade car in their country. However, such rusting on a million+ rupee car here in India should really be handled & addressed well by Renault. Premium customers are at stake here.

Also, I don't really think a polish job will rectify the problem for the longer run. Once the rust is on, it will keep eating as the surface is now open for oxidization. Only possibility is if they manage to properly seal it from the elements with some coating. I feel a replacement of the part (at least in case of the steering rack) with one made with better material (better anti-rust treatment) would be the right solution.

Thanks @Volkman10 & GTO for the news and details!
P.S. - Its more than certain that the Duster won't be the brand ambassador for the MAKE IN INDIA initiative .

Quote:
Originally Posted by Captain Slow View Post
So what about the Indian Duster Owners? are we left to suffer with Rust buckets ? Indian weather conditions are much harsher than the UK.
Is it? I thought the things would be worse in Britain given the constant humid air & frequent rains. In India at least the parts away from costs have a dryer & hotter air.

Last edited by Reinhard : 4th December 2014 at 13:26.
Reinhard is offline   (2) Thanks Reply With Quote
Old 4th December 2014, 13:03   #5
Senior - BHPian
 
comfortablynumb's Avatar
 
Join Date: Jul 2007
Location: Pune
Posts: 1,296
Thanked: 897 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in In

Member rr74 has also pointed out rusting in his brand new Duster AWD here:

http://www.team-bhp.com/forum/offici...ml#post3592144 (Renault Duster AWD : Official Review)

Cheers,
Vikram
comfortablynumb is online now   (4) Thanks Reply With Quote
Old 4th December 2014, 13:28   #6
Senior - BHPian
 
fine69's Avatar
 
Join Date: Dec 2008
Location: New Delhi
Posts: 1,407
Thanked: 860 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in In

I found the 3 month old article where I read this first

http://www.motorbeam.com/2014/09/car...t-wont-recall/

Unless this spreads like wildfire, I don't expect Renault India to issue a recall notice anytime soon. Its only bad publicity that might wake them up, else don't be too hopeful.
fine69 is offline   (2) Thanks Reply With Quote
Old 4th December 2014, 13:41   #7
Team-BHP Support
 
Join Date: Feb 2004
Location: Bangalore
Posts: 11,890
Thanked: 9,722 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in In

I did a trawl on UK car reviews and saw these

http://www.honestjohn.co.uk/owner-re...ia/duster-2012
ajmat is offline   (1) Thanks Reply With Quote
Old 4th December 2014, 13:44   #8
Distinguished - BHPian
 
drmohitg's Avatar
 
Join Date: Sep 2010
Location: Delhi
Posts: 4,479
Thanked: 3,624 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in In

News articles like this really make me cringe. How many more years till we are treated at par with consumers in other countries? The automotive sector in those countries would have also tried to lobby against strict rules. Then why is it that only our Governments ( successive) are shying away from bringing strict recall rules?
drmohitg is online now   Reply With Quote
Old 4th December 2014, 13:53   #9
BHPian
 
Join Date: Jul 2014
Location: Bangalore
Posts: 78
Thanked: 76 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in In

This is a serious issue! I think we should not wait for Renault India to wake up on their own (God knows when they will) and instead look for all possible ways to get their attention to this as soon as possible- through direct communication or through media (including the social media).

If nothing works then Consumer court is always an option.
Car-go-man is offline   (2) Thanks Reply With Quote
Old 4th December 2014, 14:54   #10
BHPian
 
rohansachar's Avatar
 
Join Date: Jul 2014
Location: Mumbai
Posts: 228
Thanked: 610 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in In

Reading this reminded me of another Duster incident where the entire wheel assembly had come off leading to a horrible accident:
Name:  IMG20140329WA0005.jpg
Views: 12494
Size:  202.2 KB
Name:  RenaultDuster_Turtle 2.jpg
Views: 14100
Size:  287.4 KB

Not trying to jump to a conclusion, but rusting could have had played an important factor.

Original thread URL:
http://www.team-bhp.com/forum/street...-rollover.html (Renault Duster Accident & Rollover)
rohansachar is offline   (3) Thanks Reply With Quote
Old 4th December 2014, 15:31   #11
Senior - BHPian
 
Join Date: Mar 2005
Location: N.A
Posts: 6,834
Thanked: 1,503 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in India?

It is not like the Rusters made in Romania are renowned for the quality either. Dacia has built some decent budget cars, but they were never known for build or paint quality. The product portfolio improved under Renault, but I doubt if you could say that quality also did.

However, while they are bargain-basement budget runabouts elsewhere, they seem to have positioned themselves at some sort of premium here in India. One could argue about our colonial-hangover infatuation for Euro-brands, but whatever the reason the vehicle is not cheap, and therefore there is all the more responsibility on Renault to deliver a quality product.

Moral of the story - a cheap (price, not perception) euro brand should equate to an ultra-cheap build. A cheap (perception, not price) Asian brand on the other hand can be extremely well built.
Steeroid is offline   (9) Thanks Reply With Quote
Old 4th December 2014, 15:42   #12
Senior - BHPian
 
itwasntme's Avatar
 
Join Date: May 2007
Location: BANGALORE
Posts: 2,269
Thanked: 1,331 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in India?

Just wondering whether the made-for-India Dusters have additional anti-rust/corrosion coatings or treatments that the UK Dusters don't. I would have expected loads of complaints from Duster owners from Indian coastal areas.

There are huge numbers of Dusters in Chennai and Mumbai - haven't seen it splashed across the forums yet as it should have been! Could it be the salt used on UK roads in winter? As another member has mentioned the UK probably has a wetter and more humid climate than many parts of India.

Tell me it cannot be something as simple and hilarious as the welds being weaker or more corrosion prone due to the Tamil Nadu plant's proximity to the coast!

Let us communicate to all Duster owners - told an office colleague and he dropped his meeting and pushed off to check his pride and joy - no update yet from him though!

Last edited by itwasntme : 4th December 2014 at 15:48. Reason: Typo
itwasntme is online now   Reply With Quote
Old 4th December 2014, 16:59   #13
BHPian
 
mayjay's Avatar
 
Join Date: Feb 2008
Location: Delhi
Posts: 180
Thanked: 131 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in India?

I can imagine the Renault response, followed by quick backing from SIAM. "Our cars meet all standards in India. We can offer non rusting cars and parts, but Indian customers would have to pay more. This would easily increase prices by Rs. 30-40,000."
mayjay is offline   (14) Thanks Reply With Quote
Old 4th December 2014, 19:07   #14
BHPian
 
Join Date: Dec 2012
Location: Gurgaon
Posts: 104
Thanked: 42 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in India?

Manufacturers will only learn when potential customers stay away from the model, leading to declining sales. That's the only time they stand up and take note. This is true especially of noveau entrants to our motherland.

I somehow still feel Europeans havent really got it right, especially in India. Although strictly anecdotal, the number of European cars which I see stalled on the road with blinkers flashing, or being carried in flatbeds actually exceeds the number I have seen of even our humble Indian manufacturers.
KrishD is offline   Reply With Quote
Old 4th December 2014, 19:09   #15
Distinguished - BHPian
 
sgiitk's Avatar
 
Join Date: Dec 2007
Location: Kanpur
Posts: 7,160
Thanked: 3,755 Times
Default Re: India-built Duster gets recalled in UK for corrosion/rust issues. No recall in India?

This is an easy one. We do not salt our roads in winter.
sgiitk is offline   (16) Thanks Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Fuel-tank Rust Removal (by Electrolysis) & Rust Proofing H3LIOS Motorbikes 30 19th May 2014 14:26
Coolant and corrosion doubt Hashim Technical Stuff 23 18th November 2010 19:35
Bolero body Corrosion chanapli Technical Stuff 3 25th January 2007 13:04
TVS Apache corrosion problem anandradh Motorbikes 3 20th August 2006 14:37
Problem with paint corrosion....help!!! ash7678 Technical Stuff 8 10th November 2005 15:15


All times are GMT +5.5. The time now is 10:27.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks