Go Back   Team-BHP > BHP India > The Indian Car Scene


Reply
 
Thread Tools Search this Thread
Old 8th February 2017, 23:06   #1
Distinguished - BHPian
 
RavenAvi's Avatar
 
Join Date: Jun 2011
Location: Flying Around
Posts: 5,285
Thanked: 27,554 Times
Default Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

FCA India will soon introduce it's service wing, popularly known as MOPAR, in India. This was confirmed on the sidelines of the Camp Jeep event held in Mumbai by Kevin Flynn, MD and CEO of FCA India.

The launch of the MOPAR service could coincide with the launch of the India-spec Jeep Compass, which is scheduled for later this year.

Rumour: Fiat-Chrysler to introduce MOPAR service wing in India-moparindialaunch.jpg

Quote:
Mopar is likely to be established as the official service wing for FCA India, with full-fledged service facilities set up pan India. Since Mopar already manages after- sales for the brands in over 150 markets, we reckon it would be a the formula that makes even more sense in India.

As of now, Jeep does not have a dedicated service facility, save for a handful of dealerships across the country. The problem seems compounded when you throw Fiat India into the equation. The feeble after-sales network hasn't earned the best reputation, and FCA would be keen on changing that as they are betting big on the Jeep Compass which is expected to slot in above the Hyundai Creta.
Zigwheels
RavenAvi is offline   (16) Thanks Reply With Quote
Old 9th February 2017, 00:31   #2
Senior - BHPian
 
shankar.balan's Avatar
 
Join Date: Apr 2008
Location: BLR
Posts: 8,027
Thanked: 5,322 Times
Default re: Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

The MOPAR range of Off Road Kit and Accessories would be a lovely addition in India. Mostly however, MOPAR caters wonderfully to the idiosyncrasies of the Wrangler owner. Because the Wrangler ownership brings with it, this indefinable urge to constantly fiddle with the Jeep and personalise it to the extreme.
What a Jeep! What excellent Accessories too, MOPAR has!
There is so much of this available out in the Middle East because it is truly affordable even for common people.
In India, I wonder what they will be priced at. Quite Inter-Galactic pricing I am sure!
shankar.balan is offline   (6) Thanks Reply With Quote
Old 9th February 2017, 12:28   #3
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 47,442
Thanked: 87,150 Times
Default Re: Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

I'm never able to understand Fiat's reasoning. With the tiny volumes they have, why can't they handle customers / after-sales themselves? What's the point of bringing in yet another division of FCA?

Plus, from the customer's point of view, it's so confusing. I'm an informed car enthusiast, and still had to google what exactly MOPAR is.

Fiat does so many things (cars, performance division, manufacture engines for others, factory JV with Tata, the erstwhile sales network collaboration with Tata, cafes etc.) that I get the impression they're doing a lot of work...with nothing to show for it.

MOPAR will be yet another distraction. Fiat-Chrysler should just handle after-sales the conventional way.
GTO is offline   (12) Thanks Reply With Quote
Old 9th February 2017, 12:40   #4
Senior - BHPian
 
greenhorn's Avatar
 
Join Date: Apr 2007
Location: TN-14
Posts: 6,800
Thanked: 1,255 Times
Default Re: Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

Does this mean that their crate engines would be available?
Who wants their cars, their engines are the only thing worth buying!

hemi all the cars!!!
greenhorn is offline   (8) Thanks Reply With Quote
Old 9th February 2017, 13:39   #5
BHPian
 
cbatrody's Avatar
 
Join Date: Jan 2016
Location: Dubai, UAE
Posts: 116
Thanked: 296 Times
Default Re: Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

MOPAR has been the Total Service, Parts & Customer Care Provider for Chrysler & now FIAT Chrysler Automobiles across the globe.

The name is derived from a combination of words - Motor Parts. They are the OEM Parts suppliers for all Chrysler brands now including FIAT.

I guess it is easy & convenient for them to manage one Service & Parts Centre instead of having one for each brand, if you look at the number of brands that they have under their umbrella, i.e. Dodge, Jeep, Chrysler, RAM etc. and now all FIAT brands. Even in the UAE, if we visit a Jeep Service Centre, its all MOPAR the name plate, display, hoardings, invoice, parts etc. But, they service all Chrysler brands as they are the only Authorized Service Centres.

https://www.mopar.com/en-us.html
cbatrody is offline   (6) Thanks Reply With Quote
Old 9th February 2017, 14:25   #6
Distinguished - BHPian
 
Tejas@perioimpl's Avatar
 
Join Date: Sep 2008
Location: Bombay
Posts: 3,962
Thanked: 4,867 Times
Default Re: Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

The way i see it, their customer base is going to be small thanks to ridiculous pricing. Thus, they want to milk these customers in every way possible. MOPAR has some really good quality upgrades but at what cost compared to the US is to be seen.
Tejas@perioimpl is offline   (1) Thanks Reply With Quote
Old 9th February 2017, 20:13   #7
Senior - BHPian
 
shankar.balan's Avatar
 
Join Date: Apr 2008
Location: BLR
Posts: 8,027
Thanked: 5,322 Times
Default

MOPAR stuff in Dubai is also quite acceptably priced. Though it is more expensive than the US.
Here's a MOPAR accessorised Jeep at the Jeep Showroom in Dubai.Name:  ImageUploadedByTeamBHP1486651335.125225.jpg
Views: 3185
Size:  337.2 KB
Name:  ImageUploadedByTeamBHP1486651349.921039.jpg
Views: 3183
Size:  315.1 KB
Name:  ImageUploadedByTeamBHP1486651364.160089.jpg
Views: 3178
Size:  320.3 KB
Name:  ImageUploadedByTeamBHP1486651374.526325.jpg
Views: 3177
Size:  302.8 KB
Name:  ImageUploadedByTeamBHP1486651390.590995.jpg
Views: 3132
Size:  366.3 KB
Name:  ImageUploadedByTeamBHP1486651402.556063.jpg
Views: 3127
Size:  290.3 KB
shankar.balan is offline   (4) Thanks Reply With Quote
Old 11th February 2017, 22:39   #8
Senior - BHPian
 
sumeethaldankar's Avatar
 
Join Date: May 2007
Location: Mumbai
Posts: 2,654
Thanked: 1,001 Times
Default Re: Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

"It takes a Mopar to catch a Mopar" Quote from the movie Vanishing point. I guess its related to any vehicle built by Chrysler.
sumeethaldankar is offline   (1) Thanks Reply With Quote
Old 12th April 2017, 10:08   #9
BHPian
 
Join Date: Aug 2016
Location: MH12-UK15
Posts: 115
Thanked: 307 Times
Default Re: Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

Got an email from FASS related to Mopar Care Program - Mopar Vehicle Protection (MVP).

Quote:
Dear Fiat Customers,


We are pleased to announce a new product under Mopar Vehicle Protection (MVP) - “Mopar Care 24 X 7 – A Retail RSA Program” designed for Fiat / Abarth customers. This Program is backed by our Road Side Assistance (RSA) service provider Europ Assistance (EA).
This program will be beneficial Fiat Customers -
Advantage to Customers -
1) This program consists of two products:
a) 1 Year Coverage.
b) 2 Years Coverage.
2) Extended peace of mind in an unfortunate event of Breakdown / Accident.
3) RSA Coverage at a nominal price.
4) Structured call handling by 24x 7 Call Center
5) Towing to FCA Authorized Workshop.
6) Customer can buy Retail RSA up to 7 years from date of vehicle sale.
Rumour: Fiat-Chrysler to introduce MOPAR service wing in India-unnamed.png
Moto_Hill is offline   (5) Thanks Reply With Quote
Old 12th April 2017, 16:07   #10
BHPian
 
sajands's Avatar
 
Join Date: Mar 2005
Location: Bangalore
Posts: 829
Thanked: 134 Times
Default Re: Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

Quote:
Originally Posted by Moto_Hill View Post
Got an email from FASS related to Mopar Care Program - Mopar Vehicle Protection (MVP).
That's a good move but any idea on what's the cost for this service and can a Palio owner also avail this?
sajands is offline   Reply With Quote
Old 12th April 2017, 17:26   #11
BHPian
 
Join Date: Aug 2016
Location: MH12-UK15
Posts: 115
Thanked: 307 Times
Default Re: Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

Quote:
Originally Posted by sajands View Post
That's a good move but any idea on what's the cost for this service and can a Palio owner also avail this?
No idea of charges, you can check with the nearest FASC. See the below quote, I don't think the service is available for Palio.

Quote:
6) Customer can buy Retail RSA up to 7 years from date of vehicle sale.
Moto_Hill is offline   (1) Thanks Reply With Quote
Old 10th May 2017, 23:57   #12
Distinguished - BHPian
 
RavenAvi's Avatar
 
Join Date: Jun 2011
Location: Flying Around
Posts: 5,285
Thanked: 27,554 Times
Default Re: Rumour: Fiat-Chrysler to introduce MOPAR service wing in India

The MOPAR brand will be initially introduced in 10 Indian cities, according to Kevin Flynn, President & MD, Fiat-Chrysler Automobiles India.

In a conversation with Nikkei Asia, Flynn added that all existing Fiat sales and service centers in India are also in the process of getting revamped.
RavenAvi is offline   (2) Thanks Reply With Quote
Old 12th May 2017, 17:30   #13
BHPian
 
Join Date: Oct 2008
Location: Hyderabad
Posts: 268
Thanked: 65 Times
Default

Already available in Hyderabad in the form of Mopar Roadside Assistance.
lejhoom is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Fiat & Chrysler in partnership talks! EDIT: Fiat completes Chrysler buyout madan80 The International Automotive Scene 61 30th January 2014 15:43
*Rumour* : GM to introduce the Baojun 630 sedan in India Aiel The Indian Car Scene 31 21st March 2011 17:37
Mopar JEEP Wrangler with 40 inch tyres and a HEMI V8 sidindica The International Automotive Scene 6 19th October 2009 23:09
Chrysler in Deep trouble. Daimler-Chrysler Divorce? GTO The International Automotive Scene 21 5th April 2007 16:28


All times are GMT +5.5. The time now is 05:01.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks