Go Back   Team-BHP > BHP India > The Indian Car Scene


Reply
 
Thread Tools Search this Thread
Old 3rd March 2007, 12:59   #1
Joz
BHPian
 
Join Date: Jul 2005
Location: Dubai
Posts: 247
Thanked: Once
Default Its Official Now: Manufacturers are taking forums seriously

Vehicle manufacturers are taking feedback and opinion of customers by monitoring online forums and blogs now. Read more here.

Sadly the article talks about 2 wheelers OEMs only. Where is Fiat, Tata, Ford, Skoda and the lot??
Joz is offline   Reply With Quote
Old 3rd March 2007, 13:06   #2
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 47,706
Thanked: 89,039 Times
Default

I can assure you that a majority of Indian car manufacturers screen Team-BHP threads very closely. Atleast 7 - 8 of them have dedicated hours to go through material that is relevant to their products.
GTO is offline   Reply With Quote
Old 3rd March 2007, 13:08   #3
BHPian
 
gonecase_01's Avatar
 
Join Date: Jan 2006
Location: Mumbai
Posts: 163
Thanked: 0 Times
Default

so i guess we can actually influence them for some changes.....
but i seriously doubt indian manufacturers would launch an enthusiast's product ....
gonecase_01 is offline   Reply With Quote
Old 3rd March 2007, 13:49   #4
Joz
BHPian
 
Join Date: Jul 2005
Location: Dubai
Posts: 247
Thanked: Once
Default

Quote:
Originally Posted by GTO View Post
I can assure you that a majority of Indian car manufacturers screen Team-BHP threads very closely. Atleast 7 - 8 of them have dedicated hours to go through material that is relevant to their products.
I agree. Know some people in the industry who do it. Some tire manufacturers also who trawl the tire section as guests. But this is the first time I saw it in the media.
Joz is offline   Reply With Quote
Old 3rd March 2007, 14:18   #5
Senior - BHPian
 
rahul_intlad's Avatar
 
Join Date: Aug 2006
Location: Pune
Posts: 1,577
Thanked: 2 Times
Default

Wont take any names but believe me car manufacturers are also taking the online forums[especially team-bhp] very seriously.
rahul_intlad is offline   Reply With Quote
Old 3rd March 2007, 14:53   #6
BHPian
 
Join Date: Jul 2005
Location: Chennai
Posts: 703
Thanked: 46 Times
Default

When I wrote emails to ford complaining about the bad quality of service I also sent them the links to my posts in team-bhp.com to take notice of what is being discussed about ford's A.S.S in the forum.

They did read it they mentioned it. They have seen the pictures as well. They further did not comment about it. But if they are not taking this forum or any other seriously, they will do so pretty soon.
LandCruiser is offline   Reply With Quote
Old 3rd March 2007, 17:07   #7
BHPian
 
Ram_NP's Avatar
 
Join Date: Feb 2007
Location: Kolkata
Posts: 354
Thanked: 21 Times
Default

It's good to know that the Car makers are taking the inputs form the online forums. It will definitely help them to improve the products, especially small nagging points bought up by the users from their daily experience.
Ram_NP is offline   Reply With Quote
Old 3rd March 2007, 19:24   #8
Senior - BHPian
 
Join Date: Jul 2006
Location: Bangalore
Posts: 2,254
Thanked: 31 Times
Default

Hey thats good news.

When I faced problem from BIMAL and MUL for not addressing the issues I reported in my 2 days old Swift first thing what I did launched a campaign against them and published in many forums and sent thousands of emails to all contact I have and made more than 6 lacks loss to them. After seeing my experience people either avoided BIMAL or didn't buy Maruti Cars.

I had sent them short and long emails to BIMAL and MUL by giving all the links where I shared my experience and the data I collected from otjer guys who had similar issues. I was about to start my own forum but luckily found TBHP and saved money of not building website lol

I am not against any Car manufacturer inclduing maruti but what I noticed and advised guys in my community is if one needs economy/resale/wide dealership go for Maruti and comfort go TAT/GM and quality/luxury go for either Honda or Toyota and car enthus for sure FIAT and If some one wants to involve in trial/error/test the product go for TATA!

No bad feelings to TATA owners please! I am soon buying Safari as my second car.

Its good to hear car makers consider online forums seriously to come up with better product/limited editions etc..

I am and continue to recomand TBHP for ever!

Regards,

Ravi.
ravibhat is offline   Reply With Quote
Old 3rd March 2007, 20:27   #9
Senior - BHPian
 
Join Date: Jul 2006
Location: Bangalore
Posts: 1,045
Thanked: 64 Times
Default

There was an article in economic times today about folks at Bajaj surfing in various forums to look for reviews/opinions etc. There was a mention of several websites but not T-BHP. I was a bit disappointed.
hondadude is offline   Reply With Quote
Old 3rd March 2007, 21:30   #10
Senior - BHPian
 
Join Date: Feb 2006
Location: BLR
Posts: 2,222
Thanked: 11 Times
Default

This is good news They onyl take notice when they get hit where it hurts.

Now we need to watch out for compnay reps who come in as TROLLS, they should be easy to spot though. Hehehe ;-)
s0uljah is offline   Reply With Quote
Old 4th March 2007, 21:25   #11
BHPian
 
Join Date: Mar 2007
Location: Mumbai
Posts: 30
Thanked: 2 Times
Default

Good! About time foums were recongnised. If a few of the suggestions here were followed, I think a lot of us will be satisfied with the offerings floating around. Its funny how some subtle changes can make a mediocre product passably good...
Vandal is offline   Reply With Quote
Old 4th March 2007, 23:37   #12
BHPian
 
indian21r's Avatar
 
Join Date: Mar 2006
Location: Hyderabad
Posts: 733
Thanked: 262 Times
Default

Maybe looking at the forums can actually save the companies a lot of money.
indian21r is online now   Reply With Quote
Old 4th March 2007, 23:51   #13
Senior - BHPian
 
1100D's Avatar
 
Join Date: Jun 2006
Location: Calcutta
Posts: 4,178
Thanked: 2,357 Times
Default

Well if this is true, why am I not getting a hint of confirmation of the 1.9 jtd being used in any of the things that calls themselves cars.

Car makers, read this, I want a 1.9 JTD TODAY (will you).
1100D is online now   Reply With Quote
Old 5th March 2007, 10:12   #14
Team-BHP Support
 
benbsb29's Avatar
 
Join Date: Nov 2006
Location: Brisbane
Posts: 8,017
Thanked: 3,467 Times
Default

Bajaj is actually taking a lot of interest in customer feedback, be it anything at all. They took feedback from members of a dedicated yahoogroups community in bring about the all-black Pulsar, mag wheels, engine cut-off switch and so on. When i posted a grievance with regards to a dealer in Hyderabad on that forum, got a call from a Bajaj representative who informed that the concerned dealer had been reprimanded, and my grouse addressed. Needless to say, was treated like a king during my following visits.
benbsb29 is online now   Reply With Quote
Old 5th March 2007, 10:43   #15
Senior - BHPian
 
esteem_lover's Avatar
 
Join Date: Jul 2006
Location: Madras/Py
Posts: 7,554
Thanked: 445 Times
Default

It is high time they did that. Because these forums & blogs etc are the medium these days for discussions & analysis of various products.
esteem_lover is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Manufacturers not taking RTO approvals before launching cars Miyer The Indian Car Scene 5 22nd October 2014 17:59
I'm a BHPian now ?? Seriously ?? icyspikey Introduce yourself 4 14th June 2012 11:00
2011 i10 Asta A/T - its Korean, its new, its fast, its red, and its coming. nirupesh Test-Drives & Initial Ownership Reports 1 8th January 2011 10:45
Are 2 wheeler manufacturers taking us for a ride? srh The Indian Car Scene 7 18th February 2008 20:46
Top Gear presenter Richard Hammond seriously hurt rahul_intlad Shifting gears 1 21st September 2006 19:54


All times are GMT +5.5. The time now is 17:34.

Copyright ©2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks