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Old 17th June 2004, 18:20   #1
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Last week a friend of mine got a letter from Honda giving them an appointment to send their car back to the dealer to replace faulty dampers.Today another friend and I both got letters(i got a call) saying to send cars back for free replacements.
Sad Sad day that a co like HONDA should make defective cars.Worries the hell outta one if one ever wanted to buy an accord!!
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Old 17th June 2004, 19:12   #2
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Don't blame Honda, blame it on the vendor. Honda found a few defective pieces in a batch but are going to replace the whole lot. Be thankful that

1: They are making an effort to contact you to resolve it
2: they are not doing a Mitsubishi and hiding this

Mistakes happen and allow them the opportunity to correct it.
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Old 17th June 2004, 19:43   #3
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so true ajamt....i made a mistake
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Old 17th June 2004, 19:46   #4
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Well,

This is nothing but a case of product recall.

But I must add, I am mighty surprised that the New Honda City had to encounter such problems.

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Old 17th June 2004, 20:52   #5
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Its a component fault , I would be worried if it was a design fault
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Old 17th June 2004, 21:33   #6
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Happens all the time. Really, I don't think it is a cause for alarm - Make sure you get the faulty part replaced.
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Old 17th June 2004, 23:22   #7
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what part??
i didnt get any call or letter, should i conact the dealer?
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Old 18th June 2004, 02:48   #8
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Quote:
Originally Posted by [b
Quote[/b] ]i didnt get any call or letter, should i conact the dealer?
Must be on it's way. Or maybe your car doesn't belong to the batch that had the defective part. Nevertheless, it would be a good idea to contact your dealer and get a confirmation that your vehicle is in fact not impacted.
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Old 22nd June 2004, 19:31   #9
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I had gone for second service, and they replaced my dampers., even though I had not got any letter from honda.
one more problem which I encountered was the windscreen cracked on its own and the dealer has replaced it during warranty. i also came to know from the dealer that one out of 100 cars is having the windscreen cracking problem
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Old 22nd June 2004, 20:37   #10
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Today i enquired about New Honda City at bombay dealers and they said delivery time is 13 to 14 weeks. Yikes. That's about 3 months!!!!. I think 2 weeks more will be added for registration and other formalities !!!
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Old 22nd June 2004, 20:56   #11
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got my letter guys, they called the car for the works on thu
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Old 22nd June 2004, 21:07   #12
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Quote:
Originally Posted by [b
Quote[/b] ]one more problem which I encountered was the windscreen cracked on its own
Now that's a serious problem ! Wonder why the windshield would 'crack' voluntarily. I have heard of this phenomenon before (owing to sudden temperature changes, etc), but 1 out of 100 is not a very promising statistic ! I hope the dealer is wrong.
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Old 22nd June 2004, 21:21   #13
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Quote:
Originally Posted by [b
Quote[/b] (Powerslave @ June 22 2004,19:37)]
Quote:
Originally Posted by [b
Quote[/b] ]one more problem which I encountered was the windscreen cracked on its own
Now that's a serious problem ! Wonder why the windshield would 'crack' voluntarily. I have heard of this phenomenon before (owing to sudden temperature changes, etc), but 1 out of 100 is not a very promising statistic ! I hope the dealer is wrong.
Ya Powerslave is right may be due to heat ....
Thats why many say keep a bit of window open in summer to avoid such thing



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Old 24th June 2004, 14:19   #14
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i thought similar to your views about the windscreen cracking because of temprature variations.But what surprised me was the promptness in replacing by the dealer. On inquiry from technical staff / mechanics I was told that there is a batch problem of ASAHI windscreen, and the dealer is replacing them as and when a problem is being reported. What happens to those customers if it happens out side warranty.

One more peculiar issue was a plasticky noise coming from the dashboard, on slightly uneven / rough road. The problem was rectified by putting some padding at the wheel cap. Imagine a wheelcap banging against the wheel and the noise is heard inside. I had a terrible time in figuring it out for a month. Thanks to the mechanic at South end Honda at Delhi ,it was rectified.
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Old 1st July 2004, 01:59   #15
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Personally I have no problems with recalls. It happens all over the world and is a good way to solve a defect in the car. What i don't agree with is the hypocracy ppl have shown in india abt Honda siel recalling the city.
When honda recalls it's maturity on their part. If a similar thing was done by maruti, ford or fiat ppl would have called all their cars poor quality products and sales would have crashed in the very next month!.



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