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Old 19th October 2004, 16:57   #1
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Maruti Udyog has topped the list of J D Power ranking for the fifth year in a row in terms of customer satisfaction.
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Old 19th October 2004, 17:42   #2
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I'm not surprised. Maruti deserves it. But' i'd love to see them bring in newer versions of it's cars, soon.
The Swift should be the first to cut the ribbon.

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Old 19th October 2004, 22:57   #3
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I'm not surprised at maruti topping......... its all in the service and reliability...
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Old 19th October 2004, 23:20   #4
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ya.. probably because they didn't ask me.

But i think this ... if I am unsatisfied with Maruti service... what if I had a fiat!.. .. would be banging my head on the wall
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Old 20th October 2004, 03:25   #5
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I just had a look at the chart. I'm not surprised that Maruti is leading the way. But, I wonder how HM - Mitsubishi and Opel managed to come in at joint #2. They sell cars that are outdated and overpriced and if you look at today's Lancer, it's quality is certainly not as good as earlier cars.
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Old 20th October 2004, 04:09   #6
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did I see some other chart
The August 2004 report, Sales Satisfaction
Hm and Opel both are far below the industrial avg.

though fiat is 3rd!!



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